Support Center > Knowledge base> Category: The Journey
Category: The Journey
24 Articles
Orange arrow Is it allowed to take gas cylinders aboard Norröna?

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  Yes, motor home use gas cylinders are allowed onboard Norröna.The regulations say that campers/motor homes must have some kind of visible proof of having gas cylinders with them. This has to be stated to the check-in crew when embarking the ship.And at all times while aboard, the switch must be on ...
Posted in: English, The Journey

Orange arrow Do I have access to the car deck during sailing?

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  The regulation says: “no, admittance to the car deck while sailing”. Please remember to have your necessary items sich as medicatios to the cabin....
Posted in: English, The Journey

Orange arrow Do Wheelchair users have easy access to all areas on board the ship?

2798 views
  Two lifts are in the front and at the back of the ship. The lifts are facilitating deck 2 to deck 8. The pool and fitness area are on deck 1, so no lift is available to this area. It is pretty easy getting around the ship with a wheelchair also on the open decks. Please always inform disability whe...
Posted in: English, The Journey

Orange arrow Is there a hospital onboard Norröna?

6102 views
  M/F Norröna is equipped with a hospital. The hospital can supply some medical medicine as required by the authorities.The Chief Officer is the medical officer on board and is able to assist with first aid. The Chief Officer is in directly contact with the main hospital in Tórshavn if profession...
Posted in: English, The Journey

Orange arrow Are you allowed to bring your own food and drinks onboard?

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  You may bring your own food and drinks onboard. However it is not allowed to bring it to the restaurants/bars/café and other public places, where it is stated....
Posted in: English, The Journey

Orange arrow If travelling directly from Denmark to Iceland (and vice versa), is it possible to get off the ship (and visit Torshavn) during the few hours it is lying in the port of Torshavn?

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  Due to our schedule, there is no problem to go ashore, in low season - but in the high season there is no time - the ferry is only 1 1/2 hour in port....
Orange arrow What time do I have to leave my cabin?

4004 views
  1 hour before arrival at the latest....
Posted in: English, The Journey

Orange arrow What if I easily get seasick?

3179 views
  If needed antiseasick pills can be purchased at the Reception....
Posted in: English, The Journey

Orange arrow Currency on board?

2773 views
  Currency onboard is DKK. However, you can pay with EUR, NOK, USD, GBP, SEK and ISK notes (not coins) and in this regard the ships' exchange rate of the day is the valid one. It is advisable to exchange money before you go on board....
Posted in: English, The Journey

Orange arrow Is there special facilities for disabled travellers?

2668 views
  Norröna is equipped with 6 cabins especially facilitating disabled travellers (see cabin descriptions)...
Posted in: English, The Journey

Orange arrow How many hours to sail?

5511 views
  Hirtshals - Seyðisfjørður: About 60 Hours Hirtshals - Tórshavn: About 36 Hours Tórshavn - Seyðisfjørður: About 19 Hours Please note: a) When travelling from Hirtshals to Seyðisfjørður Saturday in the period 13.06-28.08 there is ...
Orange arrow What is the time on board Norröna?

4576 views
  Always ship time i.e. Faroese time...
Posted in: English, The Journey

Orange arrow Is there someone looking after children swimming in the pool and fitness area?

1667 views
  Parents have at all time the responsibility for their children at the swimming pool and fitness area. Children under 15 years must always be accompanied by parents....
Posted in: English, The Journey

Orange arrow Am I allowed to smoke inside while onboard?

1820 views
  No. New regulation for smoking has been declared by the Home Government in Faroe Islands to be set in force on the 1st of July. This means for the Norröna, that it is only allowed to smoke on open weather decks; this will be in force for both passengers and crew. Violations of the law will be p...
Posted in: English, The Journey

Orange arrow Can I use Maestro card onboard?

1513 views
  Yes, we do accept Maestro. However sometimes the internet connection is unreliable and it is best, if you bring an extra card and some cash....
Posted in: English, The Journey


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