Support Center > Knowledge base> Category: General Questions
Category: General Questions
30 Articles
Orange arrow What is considered a good credit score?

1387 views
  Credit scores are generated based off all the factors on a person's credit report. 700+ scores are usually good enough to buy a house or get a good interest rate on a loan. 625 is the average residential renter’s score 550 and under is often a critical indicator of non-payment. No cr...
Tagged: credit score


Orange arrow Can my tenant set up automatic monthly payments to me through Rent Pay?

919 views
  Yes, tenants can set up automatic monthly payments. First, the landlord must set up a Rent Pay account. Once a Rent Pay account for the property address is approved tenants can set up and manage automatic payments through their Rent Perfect tenant account following these 3 easy steps: First, sig...
Orange arrow What questions are on the standard online application my applicants will fill out? Can I add additional questions?

1119 views
  Standard Required Questions To manage your rental application click "My Application" on the home screen of your Rent Perfect account. The most common questions found on most rental applications are already included on the application, such as personal identifying information, income details, resid...
Orange arrow How much does the screening cost and what does it come with?

1504 views
  The cost is $35 and you will select who will pay the fee at the time you send an invite email. Your applicants can pay with a credit or debit card at the time they complete their application, or you can choose to have your credit card on file charged. We encourage you to have your applicants pay th...
Tagged: price, cost, who pays, pays


Orange arrow How do I prepare a lease agreement for a tenant?

4388 views
  How to Prepare a Rent Perfect Lease Agreement *Before you can start the lease process you must do the following: 1. Add the property address to your account and fill in the required property information for the lease. 2. The tenant must complete the online application and the property address ...
Orange arrow What if my applicant does not have a social security number? Can I get a credit and background check even though my applicant does not have a social security number?

979 views
  In order to use ISC Connect, a valid Social Security number is required. If someone does not have a Social Security number, they will not have a credit report. Similarly, they will also be unable to complete the identity authentication that is required to use the system, as the security questions a...
Orange arrow How do I read a credit report?

1503 views
  READING A CREDIT REPORT CAN BE CONFUSING, SO LET'S START FROM THE TOP:1. The Heading is at the very top right of the report. It contains the CreditBureau's information. The Credit Agency, their address, their phone number, andthe date the report was inquired upon. PERSONAL INFORMATION2. The next s...
Orange arrow Can I view a sample copy of the final background report?

765 views
  Here at ISC we are more than just some instant "name, DOB" search...we have a team of Licensed Private Investigators! You'll get the same old instant criminal report you're used to getting (which are notorious for missing criminal and eviction records by the way), but we don't stop there! A privat...
Orange arrow What are the processing fees for online rent payments?

827 views
  Applying for a Rent Pay account is easy and free! There is a small processing fee for the tenant....
Orange arrow Do you offer skip tracing? How can I track down and collect money owed from a previous tenant?

542 views
  Over the last 20 years as an investigator, I have seen thousands of cases where a landlord, acting purely on principle, has lost a great deal of money chasing a tenant who recently skipped out on rent or was evicted. These landlords desperately come to our firm to see what step they need to take to...
Orange arrow How do I create login information for my sales agents? What settings can I control for the authorized sales agents I add into my account?

751 views
  To input additional logins to your online account, click on the “Property Information” tab. Click open details for “Authorized Sales agents” and click, “add agent.” You will be required to enter their name and e-mail address, create a username and password and ...
Orange arrow Do you offer rental history verification and employment and income verification?

995 views
  Although ISC will report past evictions, including current evictions in process on your applicants, we do not currently offer rental history verification from previous landlords or employment verification. We highly recommend the landlord takes the time to do this on their part. Rental History Ver...
Orange arrow What should I put for my account name? Can I put my LLC for the contact name on my account?

705 views
  Here are some helpful hints to keep in mind when signing up for ISC Connect. Account Name This is the name that will be displayed to your applicant as the person or company who has sent them a request to complete the online application for their rental. Examples: John Doe, Doe Rentals, My Rent...
Tagged: account name


Orange arrow How do I make a rent payment online through my Rent Perfect account?

1000 views
  Making a payment online to your landlord is easy! If your landlord has signed up for Online Rent Pay you can easily make a payment using your bank account or a debit/credit card. Tenants can follow these simple steps: 1. Sign into your Rent Perfect account by going to www.rentperfect.com and cl...
Orange arrow How can I remove a Credit Security Freeze with Experian?

1497 views
  You can manage your Security Freeze on Experian’s website at https://www.experian.com/freeze/center.html. Check the box that says “Remove or Lift Security Freeze” and then click “Continue”. Next, fill out the form to make the removal request. You can request a permanen...

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