Support Center > Knowledge base> Category: General Questions
Category: General Questions
35 Articles
Orange arrow Can my tenant set up automatic monthly payments to me through Rent Pay?

1427 views
  Yes, tenants can set up automatic monthly payments. First, the landlord must set up a Rent Pay account. Once a Rent Pay account for the property address is approved tenants can set up and manage automatic payments through their Rent Perfect tenant account following these 3 easy steps: First, sig...
Orange arrow What questions are on the standard online application my applicants will fill out? Can I add additional questions?

1724 views
  Standard Required Questions To manage your rental application click "My Application" on the home screen of your Rent Perfect account. The most common questions found on most rental applications are already included on the application, such as personal identifying information, income details, resid...
Orange arrow What is considered a good credit score?

2003 views
  Credit scores are generated by considering all of the factors on a consumer's credit report including account balances, pay history, types of accounts, and more. 750+ Are considered excellent. A smaller percentage of the population has a credit score this high. 700+ Are considered good. Con...
Tagged: credit score


Orange arrow There are some things I want to change in the Standard lease template. How do I create my own custom lease template?

1204 views
  A lease template is an outline that saves standard, pre-populated lease terms that typically stay the same for every lease. You will provide unique lease details such as dates, rent amount, and deposit amounts using the “Prepare Lease” option in your account once a tenant is approved. R...
Orange arrow How do I prepare a lease agreement for a tenant?

5473 views
  How to Prepare a Rent Perfect Lease Agreement Before you can prepare a lease follow these steps: 1. Click "My Property" to add a property address to your account. Click "Yes" when asked if you will prepare a lease for the property. 2. Invite a prospective tenant to complete the online applic...
Orange arrow How do I read a credit report?

2004 views
  The most important factors to pay attention to on credit report are: The credit score/credit score factors. what is a good credit score.The score reflects all aspects of the report that indicate whether or not the consumer is likely to pay their bills on time. Higher the better, avg score for...
Orange arrow How much does Rent Perfect cost?

2008 views
  CLICK HERE TO SIGN UP WITH OUR SPECIAL OFFER...
Tagged: price, cost, who pays, pays


Orange arrow What if my applicant does not have a social security number? Can I get a credit and background check even though my applicant does not have a social security number?

1392 views
  In order to use ISC Connect, a valid Social Security number is required. If someone does not have a Social Security number, they will not have a credit report. Similarly, they will also be unable to complete the identity authentication that is required to use the system, as the security questions a...
Orange arrow How do I create login information for my sales agents? What settings can I control for the authorized sales agents I add into my account?

1062 views
  To input additional logins to your online account, click on the “Property Information” tab. Click open details for “Authorized Sales agents” and click, “add agent.” You will be required to enter their name and e-mail address, create a username and password and ...
Orange arrow Can I view a sample copy of the final background report?

1171 views
  Here at ISC we are more than just some instant "name, DOB" search...we have a team of Licensed Private Investigators! You'll get the same old instant criminal report you're used to getting (which are notorious for missing criminal and eviction records by the way), but we don't stop there! A privat...
Orange arrow What are the processing fees for online rent payments?

1228 views
  Applying for a Rent Pay account is easy and free! There is a small processing fee for the tenant....
Orange arrow How do I make a rent payment online through my Rent Perfect account?

1437 views
  Making a payment online to your landlord is easy! If your landlord has signed up for Online Rent Pay you can easily make a payment using your bank account or a debit/credit card. Tenants can follow these simple steps: 1. Sign into your Rent Perfect account by going to www.rentperfect.com and cl...
Orange arrow How can I remove a Credit Security Freeze with Experian?

2092 views
  You can manage your Security Freeze on Experian’s website at https://www.experian.com/freeze/center.html. Check the box that says “Remove or Lift Security Freeze” and then click “Continue”. Next, fill out the form to make the removal request. You can request a permanen...
Orange arrow How do I assign a property address to my tenant?

1010 views
  You can assign a property address to the tenant at the time you send an application invite or you can assign a property address after they complete the online application. When sending an invite, select the property address from the dropdown menu. You can change the property later if needed. c...
Orange arrow What is the easiest way to have my fraud alert victim statement removed from my credit file?

1246 views
  Rent Perfect does not have the ability to remove a Fraud Alert Victim Statement for you. You can request to have a Fraud Alert Victim Statement removed by filling out a form and mailing it directly to the credit bureau Experian. You can also submit the form online, however in some cases the credit ...

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