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Category: Rejections
45 Articles
Orange arrow What is error IND-025?

1315 views
  If 'PINTypeCode' in the Return Header has the value "Self-Select On-Line", and 'PrimaryDateOfBirth' has a value, then 'PrimaryPriorYearAGI' or 'PrimaryPriorYearPIN' must have a value. If this is the error you received it means that you need to log in and go to the PIN page (found in the Review tab...
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Orange arrow I received efile rejection due to incorrect pin for the primary or/and the spouse. How do I correct this?

5599 views
  The IRS uses the following entries to verify the filers: (1) Last Year Adjusted Gross Income OR (2) Last Year Self Select Pin If one of those entries matches the IRS database, you will receive e-file acceptance. Your AGI(adjusted gross income) is located on form 1040 line 37, form 10...
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Orange arrow W-2 errors

1237 views
  An error indicating your EIN or employer ID does not match indicates that the EIN (Employer ID Number) located in box b of your W-2 is typed into the program incorrectly in most cases. You will also want to check the way you entered the name of the company to be sure it matches the W-2. If you ha...
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Orange arrow How do I fix the taxpayer ID on my 1099R?

1682 views
  The Payer Identification Number on a 1099-R must match the 1099-R. The entry must be numeric. There are no other characters entered and the ID has to match the Name of the Payer. How to correct this error: From our homepage, click on sign in. Enter the user name and password created when you s...
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Orange arrow What is a 3rd party Designee error ?

1709 views
  If you received an error indicating that the Third-Party Designee name or Pin Number entered is incorrect or has invalid characters, please log in and correct this information and resend. This information is only required if you are permitting the IRS to contact a third party to discuss your retur...
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Orange arrow How do I correct an error on my state return?

1233 views
  If your state return comes back with an error, you have the option of correcting the error and resubmitting it as a "state-only" return. (Unless you live in HI, OK or AR. as they do not allow a state only submission. You will need to verify the return infomation, print and mail the return to your ...
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Orange arrow Why do I have an error for my head of household filing status or qualifying dependent?

1283 views
  This error can be caused if you are trying to claim yourself as the Qualifying dependent for Head of Household filing status. This is not allowed. You are required to enter a qualifying dependent other than yourself or choose another filing status. If you have properly listed a qualifying person, t...
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Orange arrow I have an error on Form 8606 -Non Deductible IRA

873 views
  This error can be caused when the name and / or social security number for the person contributing to the IRA are not entered correctly. How to correct this error: From our homepage, click on sign in to access your account. Select the current rejected return. Next, select the Deductions and Cr...
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Orange arrow PIN Error rejection

1963 views
  The most common error is in the PIN (electronic signature). More specifically, the Prior Year Adjusted Gross Income OR Prior Year PIN do not match what is on the IRS File. The self select PIN page serves as your signature on your tax return for e-file. Information entered on this page must match...
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Orange arrow IND-046 error

1496 views
  The IRS e-File database indicates that the filer must file Form 8862 to claim the Earned Income Credit because it was previously disallowed, but the return does not include Form 8862. Solution: This taxpayer is claiming Earned Income Tax Credit and has been denied this credit in a prior tax ye...
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Orange arrow Problems with the name, social security number, or date of birth.

1526 views
  Problems with the name, social or date of birth. The last name and SSN do not match the IRS records. The IRS uses the first four letters of your last name to verify your SSN. The name and SSN must be entered exactly as it appears on the social security card for all persons listed on the return. T...
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Orange arrow Why do I have an EIC error ?

525 views
  If you received an error stating that you are not qualifed to take the EIC because of your address. You have listed yourself as a resident of GU, PR, AS, MP, or VI you do not qualify for EIC. If you have picked a resident state that is one of the 50 states and your mailing address is GU, PR, AS, M...
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Orange arrow Why do I have an error in the number of dependent days claimed on the return?

1179 views
  There is an error related to a child who lived with you for less than 184 days during the tax year. The only allowable reason for entering less than 12 months is if the birth of the child (enter date of birth) or the death (enter date of death) occurred during the tax year. In either case above, ...
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Orange arrow Error IND-027 Spouse PIN information

1275 views
  If 'PINTypeCode' in the Return Header has the value "Self-Select On-Line", and 'SpouseDateOfBirth' has a value, then 'SpousePriorYearAGI or 'SpousePriorYearPIN' must have a value. This error means that you have left out a required piece of data on the PIN page for the SPOUSE on the return, To Cor...
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Orange arrow What causes an error on Student Loan interest deductions?

1426 views
  You can get an error if you have entered a Student Loan Interest Deduction that exceeds $2500. The maximum deductible interest on a qualified student loan is $2,500 per return. IF your filing status is... AND your MAGI is... THEN your student loan interest deduction is... single, hea...
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