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Category: Rejections
45 Articles
Orange arrow What is error IND-025?

1124 views
  If 'PINTypeCode' in the Return Header has the value "Self-Select On-Line", and 'PrimaryDateOfBirth' has a value, then 'PrimaryPriorYearAGI' or 'PrimaryPriorYearPIN' must have a value. If this is the error you received it means that you need to log in and go to the PIN page (found in the Review tab...
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Orange arrow I received efile rejection due to incorrect pin for the primary or/and the spouse. How do I correct this?

5188 views
  The IRS uses the following entries to verify the filers: (1) Last Year Adjusted Gross Income OR (2) Last Years Self Select Pin OR If one of those entries matches the IRS database, you will receive e-file acceptance. Your AGI(adjusted gross income) in located on form 1040 line 37, form...
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Orange arrow W-2 errors

1099 views
  An error indicating your EIN or employer ID does not match indicates that the EIN (Employer ID Number) located in box b of your W-2 is typed into the program incorrectly in most cases. You will also want to check the way you entered the name of the company to be sure it matches the W-2. If you ha...
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Orange arrow IND-046 error

1373 views
  The IRS e-File database indicates that the filer must file Form 8862 to claim the Earned Income Credit because it was previously disallowed, but the return does not include Form 8862. Solution: This taxpayer is claiming Earned Income Tax Credit and has been denied this credit in a prior tax ye...
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Orange arrow PIN Error rejection

1757 views
  The most common error is in the PIN (electronic signature). More specifically, the Prior Year Adjusted Gross Income OR Prior Year PIN do not match what is on the IRS File. The self select PIN page serves as your signature on your tax return for e-file. Information entered on this page must match...
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Orange arrow What is a 3rd party Designee error ?

1611 views
  If you received an error indicating that the Third-Party Designee name or Pin Number entered is incorrect or has invalid characters, please log in and correct this information and resend. This information is only required if you are permitting the IRS to contact a third party to discuss your retur...
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Orange arrow How do I correct an error on my state return?

1144 views
  If your state return comes back with an error, you have the option of correcting the error and resubmitting it as a "state-only" return. (Unless you live in HI, OK or AR. as they do not allow a state only submission. You will need to verify the return infomation, print and mail the return to your ...
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Orange arrow How do I fix the taxpayer ID on my 1099R?

1484 views
  The Payer Identification Number on a 1099-R must match the 1099-R. The entry must be numeric. There are no other characters entered and the ID has to match the Name of the Payer. How to correct this error: From our homepage, click on sign in. Enter the user name and password created when you s...
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Orange arrow Why do I have an error for my head of household filing status or qualifying dependent?

1163 views
  This error can be caused if you are trying to claim yourself as the Qualifying dependent for Head of Household filing status. This is not allowed. You are required to enter a qualifying dependent other than yourself or choose another filing status. If you have properly listed a qualifying person, t...
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Orange arrow I have an error on Form 8606 -Non Deductible IRA

781 views
  This error can be caused when the name and / or social security number for the person contributing to the IRA are not entered correctly. How to correct this error: From our homepage, click on sign in to access your account. Select the current rejected return. Next, select the Deductions and Cr...
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Orange arrow Problems with the name, social security number, or date of birth.

1389 views
  Problems with the name, social or date of birth. The last name and SSN do not match the IRS records. The IRS uses the first four letters of your last name to verify your SSN. The name and SSN must be entered exactly as it appears on the social security card for all persons listed on the return. T...
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Orange arrow EIC ISSUE

803 views
  The most common EIC error is when the SSN entered for EIC (dependent) does not match the year of birth and/or name from the IRS records. The IRS uses the first four letters of the last name to verify the SSN. Your dependent's name and SSN must be entered exactly as it appears on their social securi...
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Orange arrow Why do I have a child tax credit error?

1039 views
  This error indicates your relationship to the qualifying dependent for child tax credit is invalid. In order to claim the child tax credit, your relationship to the qualifying child must be: daughter, son, foster child, grandchild, sister, brother, niece, or nephew and the dependent's age must be ...
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Orange arrow Why am I getting an error on my education credit?

823 views
  One of the reasons you can get an error on your education credit is that your adjusted gross income exceeds the amount allowed in order to claim Education Credits. If you adjusted gross income is greater than the amounts listed below you will not be allowed to claim an education credit this tax sea...
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Orange arrow Why do I have an error for student loan interest?

748 views
  This error can be caused by filing married filing separately (MFS) and trying to claim your student loan interest, which is not permissable. You are not eligible to claim student loan interest on your return when your filing status is married filing separate. How to correct this error: From our...
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