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Category: Troubleshooting
30 Articles
Orange arrow How do I troubleshoot a problem with my auto focus assembly on my laser?

23505 views
  Checking the Auto Focus Plunger Assembly This guide will walk you through troubleshooting common problems when dealing with the Auto Focus feature. The Auto Focus Plunger is a tool the machine uses to focus the laser automatically. Below are troubleshooting and maintenance guidelines that will help...
Posted in: Troubleshooting
Tagged: auto focus


Orange arrow When I hit print to send the job to the machine, the display shows this, Job: position error*. How do I fix this?

38418 views
  When the display reads "Position Error", this usually means that you have “Center Engraving” selected in the Dashboard and haven’t set a Center Point or did not mean to have Center Engraving selected at all. -->If you are not attempting to use the Center function in the Dashboard, deselect it in ...
Posted in: Troubleshooting

Orange arrow I'm seeing bars engraving to the right side of text and images. How do I fix this?

22665 views
  Systems: All When setting up Corel X6, there is a setting that much be chosen to work correctly with your Epilog Laser system. If it is not selected, it will result in engraved bars that extend past the right-hand side of the image, as shown below: To resolve this issue, please take the following ...
Posted in: Troubleshooting
Tagged: bars, corel x6


Orange arrow Troubleshooting the Zing Engraver

5728 views
  Troubleshooting the Zing Engraver Click the link below for instructions: https://www.epiloglaser.com/assets/downloads/tech-support/Zing-Troubleshooting.pdf...
Orange arrow What do the Diagnostic Lights on the Fusion refer to?

9703 views
  LED Diagnostic Light References: https://www.epiloglaser.com/dist_site/tech/FusionDiagnosticLEDs.pdf...
Orange arrow How do I align the laser beam on my Epilog Zing laser?

35688 views
  ...
Tagged: zing, align, laser


Orange arrow How do I replace the Zing Y-motor?

3859 views
  How do I replace the Zing Y-motor? Click the link below for instructions: https://www.epiloglaser.com/assets/downloads/tech-support/Zing-Y-Motor-replacement.pdf...
Orange arrow How do I replace the Zing lens carriage roller?

4638 views
  How do I replace the Zing lens carriage roller? Click the link below for instructions: https://www.epiloglaser.com/assets/downloads/tech-support/Zing-Lens-Carriage-Roller-Replacement.pdf...
Orange arrow How do I align the CO2 laser in my Fusion Edge?

2554 views
  The instructions below show how to align the CO2 laser in the following models: Fusion Edge 12, 24 & 36, Fusion Pro 24 & 36. Note: this procedure is for CO2 models only and is not intended for use on fiber and/or dual source models. 17000 - Fusion Edge CO2 Alignment.pdf If furth...
Tagged: align, laser, fusion


Orange arrow How do I align the laser in my 36EXT?

2290 views
  The instruction below show the process of aligning the 36EXT. Aligning Laser 36EXT.pdf If you require further assistance, please reach out to Epilog Tech Support by phone at 303-215-9171, or by email at tech@epiloglaser.com....
Orange arrow How do I align the CO2 laser in my Zing 16?

9225 views
  The instructions below show how to align the CO2 laser in the Zing 16. https://www.epiloglaser.com/assets/downloads/tech-support/Zing-Laser-Alignment.pdf If further assistance is needed, please reach out to Epilog Tech Support by phone at 303-215-9171, or email at tech@epiloglaser.com....
Orange arrow How do I align the CO2 laser in my Zing 24?

1454 views
  The instructions below show how to align the CO2 laser in the Zing 24. zing 24 alignment.pdf If further assistance is needed, please reach out to Epilog Tech Support by phone at 303-215-9171, or email at tech@epiloglaser.com....
Tagged: zing, laser, alignment


Orange arrow How do I level the table in my Fusion Pro 48?

1574 views
  The instructions below detail how to level the table in the Fusion Pro 48.Table level should be checked periodically to ensure that all areas of the table are the same distance from the focusing lens. If all areas of the table are not the same distance from the focusing lens, loss of laser power an...
Orange arrow How do I correct an out of square arm assembly for the Fusion?

4409 views
  How do I correct an out of square arm assembly for the Fusion? Click the link below for instructions: https://www.epiloglaser.com/assets/downloads/tech-support/Correct-out-of-square-arm-assembly-Fusion.pdf...
Orange arrow How do I replace the Fusion Laser Safety Module?

3726 views
  How do I replace the Fusion Laser Safety Module? Click the link below for instructions: https://www.epiloglaser.com/assets/downloads/tech-support/Installing-Laser-Safety-Board-Fusion.pdf...

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