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What are the differences between the Desktop PC Installation Kit, the Laptop PC Installation Kit, and the Basic package for the 840 and 840 EVO?
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Each package contains the same SSD but includes different accessories. Please refer to accessories list for each package design below. Desktop: Installation Guide, Warranty Statement Summary, USB to SATA cable, SATA Data cable, Screw, Bracket, CD(Data Migration Software, Magician Software, Warran...
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Are there other ways to upgrade the SSD firmware? (Legacy) |
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The only way to update your firmware is to download and run the Samsung Magician Tool. Once you have this tool, there are several ways to perform the update: via CD/DVD, via bootable USB drive, and via Magician itself. Additional information about this application can be found in this FAQ list....
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How can I find out if my Samsung SSD has the latest firmware? (Legacy)
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Run the Magician software and choose “Firmware Update” under the navigation menu. If the program suggests that you do not need to update the firmware, you have the latest firmware. Magician software is available for Windows only, not for Linux or Mac OS X....
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Do I need special device drivers for my Samsung SSD? (Legacy) |
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No. SSDs are drop-in replacements for standard HDDs....
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The blue screen error (message : What failed: secNVMe™.sys) may appear after enabling Hyper-V in Windows 10 with Samsung NVMe™ Driver and 960PRO.
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Please download and install the latest Samsung NVMe™ Driver here. If the problem persists, please contact Samsung Customer Service Center....
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My Samsung SSD is not detected as an SSD but as a regular ATA drive under Windows 7 Professional. Is this normal? |
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Yes, it is normal for Windows 7 to detect an SSD as a regular ATA drive. Please note that Windows 7 will optimize the configuration of your SSD....
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What should I do if a Performance Optimization error occurs?
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If the SSD's capacity less than 137GB in Windows XP/2003, a problem may occur due to ATA PASS THROUGH feature issue. Please download and install the hot fix provided by Microsoft at https://www.catalog.update.microsoft.com . If you still have the problem, please contact the service center....
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Does the Samsung SSD Magician software support Linux or Mac OS X? |
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At this time, the Samsung SSD Magician software only works on Windows-based PCs....
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What should I do when the Data Migration Error code appears?
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If a Migration Error occurs as shown below, here is the solution. Error code(Prefix) Error code(Postfix) Error description Cause Solution Note 201109 031195 Export Disk has failed. Information for the source disk could not be retrieved [1] Windows Snapshot Service has been stopped or is not insta...
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I cannot run the Samsung Portable SSD Software. (Legacy) |
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The Samsung Portable SSD Software can only run on the following OS versions or newer: - Windows OS: Windows 7 or higher - Mac OS: Mac OS 10.10 or higher For more information, please contact the nearest Service Center, which can be found in the user manual and on Samsung.com minisite at (http://ww...
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The Samsung Portable SSD Software does not operate properly in Windows 7. (Legacy)
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For Windows 7 users who did not install certain security update patches, the Samsung Portable SSD Software may not operate properly due to digital signature errors. If you have any problems after installing the newest version of the Samsung Portable SSD Software , please apply proper security upd...
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What is Gatekeeper & How to Disable Gatekeeper on Ventura? |
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What is Gatekeeper on Mac? Gatekeeper is a default Mac security feature that validates the authenticity and integrity of an application's codes and verifies the downloaded software before you can open it to reduce the risks of malware infection. Apps downloaded from the App Store are completely fre...
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Draft RMA 3_20
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### Respond Above the Reply Line ### Hello Samsung Customer, Thank you for contacting Samsung Memory Support. If you wish to have your unit repaired, please reply to this email and attach a copy of your Receipt/Invoice along with the following information: PLEASE NOTE THE REPAIR PROCEDURE WIPES ANY...
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