Support Center > Knowledge Base> Category: Accounts
Category: Accounts
25 Articles
Orange arrow What are your restricted countries?

6490 views
  We do not provide our services to the inhabitants of jurisdictions where the services would be contrary to local laws or regulations, including, but not limited to: Afghanistan, American Samoa, Belize, China, EU/EEA/EFTA, Guam, Hong Kong, Indonesia, Iran, Iraq, North Korea, Northern Mariana Islands...
Posted in: English, Accounts

Orange arrow Can I have more than one trading account?

2393 views
  Yes, up to 20 Demo accounts and 3 Live accounts on one profile....
Posted in: English, Accounts

Orange arrow Can I open multiple Demo/Live accounts?

2363 views
  Yes, up to 20 Demo accounts and 3 Live accounts on one profile....
Posted in: English, Accounts

Orange arrow How do I deactivate my profile?

1838 views
  Contact us via email to backoffice@myfxchoice.com to deactivate your profile. We will do so within 24 hours, after which you will lose access to Backoffice, trading accounts, and all email subscriptions....
Posted in: English, Accounts

Orange arrow How can I change my personal/contact information?

2103 views
  You can change your email and home address in Backoffice, under the Profile section. To change your phone number or disable 2FA, please contact us via email to backoffice@myfxchoice.com and we will do it for you....
Posted in: English, Accounts

Orange arrow How much do Live accounts cost to use?

1658 views
  Nothing. Both Pro and Classic accounts are free....
Posted in: English, Accounts

Orange arrow How do I verify and start trading?

1651 views
  Upload one of the following ID documents to Backoffice or send it to backoffice@myfxchoice.com: Valid passport (including signature page) National identity card (front and back) Driving license (front and back) Permanent residency or Alien registration card (front ...
Posted in: English, Accounts

Orange arrow What are your trading account currencies?

1633 views
  USD EUR GBP AUD CAD Gold Bitcoin Bitcoin Cash Litecoin Ethereum Ripple USDC Dogecoin...
Posted in: English, Accounts

Orange arrow How long does profile verification take?

1629 views
  Usually, within 24 hours of submitting your ID document. However, if you do not hear from us within 48 hours, please check your email/spam: we may have requested additional information from you. Weekends are not included in the processing time....
Posted in: English, Accounts

Orange arrow How much does Pro account commission cost?

1708 views
  The total commission for 1-round lot is USD 7. Please bear in mind that if the base currency is not USD, we will calculate the commission at the current exchange rate of the base currency to USD....
Posted in: English, Accounts

Orange arrow Do Demo accounts expire?

1892 views
  Yes, after 90 days of inactivity....
Posted in: English, Accounts

Orange arrow How can I change my Demo account balance?

5013 views
  Log into Backoffice Click Accounts Select the Demo account Click Change balance Type in your new desired balance...
Posted in: English, Accounts

Orange arrow Can I generate trade reports from a deactivated account?

1686 views
  Please contact us via email (backoffice@myfxchoice.com) and we will do this manually for you. Please state the account number and the period you are wanting in your email....
Posted in: English, Accounts

Orange arrow Do you offer a Fixed Spread Account?

1756 views
  As a No-Dealing-Desk broker, we can only offer variable spread accounts. Visit our Accounts page for more information on the accounts we do offer....
Posted in: English, Accounts

Orange arrow What documents do I need to open a live account?

1838 views
  A colour copy of a passport/ID document. We encourage you to read our full requirements here....
Posted in: English, Accounts


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