Lines appear in the saved file of a scanned document (Trio).

Article ID: 74773  

Question
Lines appear in the saved file of a scanned document (Trio).

Answer

Lines appear in the saved file of a scanned document (Trio).

This indicates a small piece of dust or dirt was caught in the scanner during the scan.  Try the scan again.  It usually goes away because the dirt or dust was on the photo or document itself.  It may fall off between scans.   If it consistently appears in the same place you may need to perform a Scanner Cleaning Procedure.  See section 7F in the User's Manual.


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Views: 3095 Created on: Apr 18, 2016