"Filter Failed" message appears in print queue. Printer is not printing (Mac).

Article ID: 55769  

Question
"Filter Failed" message appears in print queue. Printer is not printing (Mac).

Answer

The printer utility is open.  Close the printer utility.  Now cancel and resend your print job.  

The printer utility allows you to see ink levels etc.  The printer will not print if this utility is open.  If you are using PTPublisher, the ink levels are displayed through that application instead.


Article Details
Views: 6274 Created on: Oct 30, 2014