CA PIN Error. Prior year AGI does not match FTB

Article ID: 60263  

How to resolve California Pin Error? Prior year AGI does not match FTB


You know it is CA Pin Error if the message says as followed:

Prior Year AGI [PriorYearAGI] in the Primaryor Spouse/RDP Signature [SpouseRDPSignature] element does not match FTB’s records, therefore you cannot sign your return electronically. You can still e-file by signing Form 8453-OL.

Solution:Log-in to your account.  Edit your CA return.  Click Self-Select Pin TAB.  Move your option to "Check here if you WANT to E-FILE using Form 8453-OL as your signature.".  Save your answer then save and continue through the software to re-submit your return(s).


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Views: 2250 Created on: Jan 31, 2014