The IRS uses the following entries to verify the filers:
(1) Last Year Adjusted Gross Income OR
(2) Last Years Self Select Pin OR
If one of those entries matches the IRS database, you will receive e-file acceptance.
Your AGI(adjusted gross income) in located on form 1040 line 37, form 1040A line 21, or 1040 EZ line 4. Enter as a whole number (no dollar sign, no decimal, or no cents)
Frequently Asked Questions:
- I filled out Last Year Adjusted Gross Income and the IRS rejected it.
Answer: If you did not file a tax return last year or if you filed late (return was processed after November 17, 2018), then enter $0 as the adjusted gross income and resubmit the return.
- I have tried everything and my return keeps getting pin error rejection.
Answer: You will need to file it on paper (by mailing in).