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Job Manager Error Message

Article ID: 96249 Print
Question
Epilog Job Manager failing to load

Answer

Job Manager Error Message

Issue Location: Job Manager

Error Statement: Checking Printer Queue error message when loading the Job Manager

If when loading the Epilog Job Manager, you run across a failure to load along with a message that states: Checking Printer Queue and will not load try the following:

Open Windows Explorer

In the title bar type the following: %appdata% and hit enter

Go to the Epilog Laser folder

Click on the Printer Queue folder

Delete all files located in this folder

Re-try to open the Job Manager


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Article Details
12946 Created on: May 21, 2018
Date updated: May 22, 2018

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