Why do I get Google Authenticator errors?
Article ID: 104725

Question

Why do I get Google Authenticator errors?

Answer

This is normally because the time is not synced correctly. To correct this:

 

Android:

 

1.        Open Google Authenticator
2.        Tap the three dots in the top right
3.        Select Settings
4.        Tap Time correction for codes

 

iOS

 

1.        Open Settings
2.        Select General
3.        Select Date & Time
4.        Toggle Set Automatically so it’s on
5. If it was already on, toggle off then on again

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Article Details

Views: 1960	Created on: Jul 22, 2021 Date updated: Jul 22, 2021
Posted in: English, Backoffice

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