I am sorry; we do not put accounts on hold unless the monthly payment is not made due to declined payments.
Once your payment declines you have 5 days to pay for your account, if not your account will be made inactive. You will not be able to use your sites but you won't lose anything, leads and genealogy will still be intact. When you are ready to pay you will need to go to http://www.waveten.com/ucc.asp enter your “Username”, and “Password”, and “Update Your Payment”. You can remain inactive for up to 90 days at which time your account will be deleted.
*NOTE* We may continue trying to process your card for the next five days.