If you lose your password, you need to perform a factory reset at a Service Center in order to use the T7 Touch. Since restoring the T7 Touch to its factory settings will clear all data stored on it, it is recommended that you back up any important data you do not wish to lose in advance. Please note that Samsung Electronics does not guarantee any data stored on your T7 Touch under any circumstances.For more information, please find Service Centers specified in the User Manual or on the Samsung.com minisite (https://www.semiconductor.samsung.com/consumer-storage/support/service-center ) and make an inquiry.
