Support Center > Knowledge base> Article: Forgot Username or Password

Forgot Username or Password

Article ID: 73950 Email Print
Question
I forgot my username or password. How can I log back in again?

Answer

 

If you forgot your username or password please click on the "?" found on the login page to retrieve your username or for password reset instructions.

 

  • Rent Perfect passwords must be 8-20 characters long, have an 1 upper case letter, have a number and have one of the following special characters: $ . ! % ^ * @
  • Passwords are case sensitive! Please make sure your caps lock button is turned off

 

If the wrong username or password are entered too many times the account will be locked and in order to unlock the account you will be required to reset the password.

 

 

FORGOT PASSWORD


 

 You must know your username to reset your password.  If you remember your security question, use that option to reset your password, Otherwise reset instructions can be sent to the email address on file for your account. If you do not receive an email, you may need to call customer service to verify what email address is on file for your account. 877-922-2547 or info@rentperfect.com.

 


 

 

 

 


 

FORGOT USERNAME


If you forgot your username it can be sent to the  email address on file for your account. If you do not remember what email address is on file, or if you have multiple accounts with the same email address then please call customer service for assistance.

877-922-2547 Mon-Fri 9am-5pm MST

 


 

 

 


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Article Details
Views: 567 Created on: Mar 14, 2016
Date updated: Sep 20, 2018
Posted in: FAQ Landlords
Tagged: password


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