Customer Service Inquiries: Send a secure e-mail. Log on to our iFile Secure Message Center at www.tax.virginia.gov to make confidential inquiries and receive answers to your account questions without ever having to call or write us. While traditional or non-secure e-mail is still available, please do not send account specific information by this method. Call or visit your local Commissioner of the Revenue, Director of Finance, or Director of Tax Administration for forms, information or return preparation assistance. Check the inside back cover for a list of localities and contact information. Contact the Virginia Department of Taxation at (804) 367-8031 or for TDD equipment (804)367-8329. Order forms at www.tax.virginia.gov or call (804) 440-2541. Normal business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday. You can get a copy of the Virginia Taxpayer Bill of Rights by calling Customer Service or by visiting, www.tax.virginia.gov. Tenemos servicios disponible en Espanol.
Requests for information may be mailed to: Virginia Department of Taxation P. O. Box 1115 Richmond, Virginia 23218-1115 Do NOT mail your return to this address.