FAQ

Article ID: 136642 Print
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FAQ

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where best place send complaint?
To send a complaint, you can either visit a branch in person or contact customer service by phone. If you prefer to write an email, that option is also available. Feel free to choose the method that works best for you.

how can i find my personal identification number?
To find your personal identification number (PIN) for your debit card, you can reset it through online banking or by contacting customer service. If you choose to reset it via the automated system, you'll need to verify your identity by answering security questions and then follow the prompts provided. Alternatively, if you've forgotten your PIN and need immediate assistance, reaching out to customer service at the designated phone number for support is a good option. They can help guide you through the process of resetting your PIN securely.

how expedite new card?
To expedite the arrival of your new credit card, there is a charge of $65. Typically, without expediting, it takes about 10-14 business days for the card to arrive. If you choose to expedite, you'll receive it sooner. Let me know if you'd like to proceed with that option!

why is my direct deposit being rejected for my tax refund?
There could be several reasons why your direct deposit for your tax refund is being rejected. Common issues include an incorrect account number, discrepancies with the name on the account, or a closed bank account. It's also possible that your bank may have restrictions or holds in place. To resolve this issue, you might want to double-check your banking information and ensure everything matches what the IRS has on file. If needed, contacting your bank directly can provide additional clarity and assistance regarding any specific hold-ups with processing your deposit.

what's the status of my pre-approved auto loan application?
To check the status of your pre-approved auto loan application, please provide your account number or, if you're unsure of it, your Social Security Number so I can look up your information. It typically takes 24 to 48 hours for an agent to respond after you apply. If you'd prefer, you can also call the customer service number provided to speak with an agent directly. Is there anything else I can help you with today?

alumni eligible membership need know application process pull credit reports chexsystems ect everything frozen?
Alumni are eligible for membership, and the application process can be completed online. When applying, it's important to have a valid photo ID handy. There will be a soft credit check involved in the verification process, so if your credit reports or ChexSystems are frozen, you will need to unfreeze them before submitting your application. Once your application is submitted, an advocate from NDFCU will reach out via email with further instructions. If you have any questions during this process, feel free to ask or contact customer service directly for assistance.

what are the requirements to obtain a subordinate mortgage or HELOC?
To obtain a subordinate mortgage or Home Equity Line of Credit (HELOC), you typically need to meet several requirements, which may include: 1. **Equity in Your Home**: You should have enough equity built up in your property, generally at least 15-20% of the home's value. 2. **Credit Score**: A good credit score is usually required. Lenders often look for a minimum score around 620, but higher scores can lead to better terms. 3. **Debt-to-Income Ratio**: Lenders will assess your debt-to-income ratio to ensure you can manage additional payments along with existing debts. 4. **Employment and Income Verification**: Stable employment and proof of income are necessary to demonstrate your ability to repay the loan. 5. **Property Appraisal**: An appraisal may be required to determine the current market value of your home. 6. **Loan Terms Agreement**: Understanding that this type of loan will be in a second position behind any primary mortgage. For specific details and personalized advice, it’s best to consult with a loan officer who can provide guidance based on individual circumstances and local regulations.

what is current available balance after all deposits and checks?
To determine the current available balance after all deposits and checks, I would need to know your account's total balance before the deposits and any other pending transactions. Since there is a hold on certain amounts from your recent deposit, those will also affect your available balance until they are released. If you provide me with that information, I can help calculate your current available balance for you.

how long does it usually take to get the tax exempt status approved?
The process to get tax-exempt status approved can vary depending on several factors, including the complexity of your application and the current workload of the IRS. Generally, it may take anywhere from a few months to over a year for approval. It's advisable to ensure that all documentation is complete and accurate to help expedite the review process. If you have any further questions or need assistance with your application, feel free to ask!

How can I get a debit card?
To obtain a debit card, you will need to have a checking account established with the financial institution. Once your checking account is set up, you can request your debit card. If you need further assistance or information about setting up an account, feel free to ask!

how long will it take to activate the new payee online billpay after changing my contact info?
It typically takes up to 24 business hours for the update to take effect after changing your contact information. If you would like to confirm that the update has been processed, you can call Bill Pay support at 866-266-6792 for assistance.

how can i reset my online account access if i can't remember one security question?
If you're unable to remember one of the security questions for resetting your online account access, it's best to contact customer support directly. They can assist you in verifying your identity through alternative methods and help you regain access to your account. Be prepared to provide any other personal information they may need for verification purposes.

how find out why account locked without member id
To find out why your account is locked without a member ID, it’s best to contact customer support directly. You can call the provided phone number for assistance. They will guide you through the verification process and help determine the reason for the lock on your account. If you're uncomfortable with that, they may also offer alternative ways to verify your identity or provide information regarding your account status.

Can you provide my full account number for my home equity line?
For your home equity line, you can find your full account number by logging into your online banking. Click on your savings account and navigate to "account details," then select "more account details." You will see your account number listed there. If you have any further questions or need assistance with anything else, feel free to ask!

What does it mean when the chat ends?
When the chat ends, it typically means that the conversation has reached a conclusion or that either party no longer requires assistance. It could also indicate that the session has timed out due to inactivity. If you have further questions or need additional help, feel free to start a new chat at any time.

can I set a limit on my auto pay for property taxes from my checking account?
Yes, you can typically set limits on auto payments for property taxes from your checking account. It's best to check with your bank or financial institution directly to see if they offer this feature and how to go about setting it up. If you need further assistance, feel free to ask!

can i open a basic checking account online without a hard pull on my credit report?
If you are looking to open a basic checking account online, it typically depends on the financial institution's policies. Generally, opening a new membership may involve a hard pull on your credit report. However, if you are adding a checking account to an existing membership, that usually does not require a hard pull. It’s best to check with the specific bank or credit union for their requirements regarding new accounts and any potential impact on your credit report.

what forms and id do i need for a representative payee account?
To establish a representative payee account, you will need rep payee documents from an attorney. Additionally, please bring your current driver's license and your social security number (though the actual card is not required). If you have any further questions or need assistance with the process, feel free to ask!

how can i get my name off the loan for a vehicle i purchased myself?
To remove your name from the loan for the vehicle, you'll need to apply and be approved to finance it individually. This process will require a hard credit check. The application must be initiated by the current borrower. They can apply online, in person, or over the phone by calling customer service at 1-800-522-6611 and selecting option 7. If you have any further questions or need assistance with this process, feel free to ask!

how long will service be down for maintenance?
The conversation does not provide specific information about the duration of any maintenance service or downtime. It primarily focuses on troubleshooting login issues and suggests steps to resolve connectivity problems. For accurate details regarding maintenance schedules, it's best to check directly with NDFCU's official communications or website updates.

what are the requirements to open a credit card today?
To open a credit card today, you generally need to be at least 18 years old and meet the lender's specific criteria, which may include having a valid form of identification and proof of income. It's best to discuss your eligibility and any other requirements during your appointment with the lending agent, who will provide detailed information tailored to your situation.

What features does the product offer?
The product offers a range of features designed to enhance user experience and meet various financial needs. Some key features may include online banking access, mobile app functionality for easy account management, competitive interest rates on savings accounts, loan options with flexible terms, and personalized customer service support. Additionally, there may be tools for budgeting and financial planning to help users manage their finances effectively.

am i eligible to apply for a credit card as an international student in canada?
As an international student in Canada, you would typically need a Social Security Number (SSN) to apply for a credit card. Without an SSN, the options may be limited. However, you can still open a membership with savings and checking accounts at certain institutions. It's advisable to check with your financial institution directly for their specific requirements and available services for international students.

voided check please?
To obtain a voided check, you can use the direct deposit form generated through ClickSWITCH. After completing your electronic signature on that form, the voided check will be included with it. If you have already received the email with the form attached, you'll find the voided check on the second page. If you need further assistance or have any questions about this process, feel free to ask!

am i eligible for a credit line increase on my current card?
To determine your eligibility for a credit line increase on your current card, you'll need to start an application with a loan officer. This process involves a credit pull, and it's important to verify your identity through some security questions. If you're ready to proceed, a loan officer will contact you shortly to assist with the application process.

can you confirm the correct address for my bill pay payee?
It seems that I'm unable to access the specific address for your bill pay payee. I recommend reaching out directly to Bill Pay at 866-266-6792, as they should be able to provide you with the accurate information you're looking for. If there's anything else I can assist you with, please let me know!

can you confirm the address for my bill pay payee?
Unfortunately, I cannot confirm the address for your bill pay payee. I recommend reaching out to Bill Pay directly at 866-266-6792, as they should be able to assist you with that information. Is there anything else you need help with?

can you help me verify the address for my bill pay payee?
It seems that I'm unable to access the address information for your bill pay payee directly. I recommend reaching out to Bill Pay customer service at 866-266-6792, as they should be able to provide you with the details you need regarding your payee's address. If there's anything else you'd like assistance with, feel free to ask!

how is the interest calculated on the settlement amount over the years?
Interest on the settlement amount in a certificate of deposit (CD) is typically calculated based on the annual percentage yield (APY) that applies to the specific term of your CD. For instance, if you invest in a 48-month CD with an APY of 3.25%, interest will be compounded over the duration of that term. The compounding frequency may vary depending on the financial institution's policies—common frequencies include monthly or quarterly compounding. This means that each time interest is added to your principal balance, future interest calculations are based on this new total, allowing your investment to grow more effectively over time. If you're looking for specifics about how rates might change or how often they are updated, it's good to check directly with your financial institution's website or customer service for up-to-date information regarding their current rates and terms.

how can i get information on different kinds of rep payee accounts and what do i need to provide for signatures?
You can find information about the different types of rep payee accounts available by visiting our website, where all account options are listed. To provide the necessary signatures, you'll need to submit the appropriate paperwork from the Social Security Administration (SSA), which typically includes your authorization form and any legal Power of Attorney documents you may have. If you have any further questions or need assistance with the process, feel free to ask!

how sign look account
To sign in to your account, make sure you are visiting the correct website at NotreDameFCU.com. If you're having trouble seeing the login tab, try expanding your browser window or restarting your computer. If issues persist, it may be helpful to clear your browser cache or check for updates. If there's anything else you need assistance with, feel free to ask!

did you get my membership application?
Yes, your membership application was received. You can expect to hear back from someone regarding the next steps before the end of the business day. Thank you for your patience!

how do i get the access code for switching direct deposit to my ndfcu account?
To obtain the access code for switching your direct deposit to your NDFCU account, you should enroll in the Click Switch system. Once enrolled, you'll receive an email with prompts that will guide you through adding your employer's information and generating the necessary forms for direct deposit. If you're already enrolled but need further assistance, checking your email for enrollment confirmations or contacting customer support may be helpful.

how do i deposit checks online with ndfcu app?
To deposit checks online using the NDFCU mobile app, simply open the app and navigate to the check deposit feature. You'll typically need to take a picture of both the front and back of your endorsed check. Follow any prompts provided in the app for entering the amount and ensuring everything is correctly captured. Once you've completed these steps, submit your deposit through the app. If you have any questions during this process or need further assistance, feel free to reach out!

how do i activate my new debit card?
To activate your new debit card, you typically need to call the customer service number provided with the card or use the online banking platform if available. Follow the prompts to enter your card information and verify your identity. If you're unsure, feel free to reach out to customer support for detailed instructions specific to your situation.

what is the email address to send information for closing my account?
You can send your information for closing your account to the designated email address provided by the credit union. Please check their official website or contact them directly for the specific email address related to account closures.

what are the requirements to get an auto loan?
To qualify for an auto loan, you typically need to meet several requirements, which may vary by lender. Common criteria include: 1. **Credit Score**: A good credit score is often necessary to secure favorable loan terms. 2. **Income Verification**: Proof of stable income through pay stubs or tax returns helps lenders assess your ability to repay the loan. 3. **Employment History**: A steady employment history can also strengthen your application. 4. **Debt-to-Income Ratio**: Lenders usually look at your existing debts compared to your income; a lower ratio is preferable. 5. **Down Payment**: Some lenders may require a down payment, which can help reduce the amount financed and show commitment on the borrower's part. 6. **Vehicle Information**: Details about the vehicle being purchased may be required, including its make, model, year, and VIN. It's always best to check with specific lenders for their exact requirements as they can differ significantly among institutions.

order new debit card please
A new debit card has been ordered for you and will arrive in the mail within 10-14 business days. If you need a temporary card sooner, visiting a branch is an option as well. Is there anything else I can assist you with?

how do I turn off overdraft protection?
To turn off overdraft protection, you can contact your credit union directly and request to opt out of the service. If you're currently using basic overdraft protection and want to ensure that it is disabled, make sure to confirm this with a representative during your call or visit. They will guide you through the process and provide any necessary steps or forms required for the change. Additionally, if you're concerned about specific transactions causing overdrafts, it's a good idea to monitor those closely and communicate with merchants regarding any preauthorized charges on your account.

hi valeria can you help me reset my password and reactivate my account?
To reset your password and reactivate your account, I will need to verify your identity first. Please provide either your member number or full Social Security Number, the amount of a recent deposit or payment towards your account, the approximate year you opened your membership, and your online banking username. Additionally, please confirm the last four digits of your driver's license number. Once verified, I can assist with resetting your password and ensuring that everything is active on your account.

when can we expect the ssi check to be available in the app?
The SSI check should be available in the app as soon as we receive the ACH deposit. If it arrives tomorrow, you can expect the funds to be accessible on the same day. If you'd like, I can check if the deposit is currently pending for you.

how can i recover my account and avoid it going dormant?
To recover your account, you can start by verifying your identity through security questions. Once verified, you may need to reset your password and security questions if necessary. To avoid your account going dormant, it's important to make a small transaction between your savings and checking accounts. This activity will help keep the account active. If you need further assistance with this process or have any other questions, feel free to ask!

how can i transfer money back to my checking from my credit card?
To transfer money back to your checking account from your credit card, you typically have a couple of options. One common method is to initiate a balance transfer if you have available credit on your credit card. This allows you to move funds directly into your checking account, though it may incur fees or interest. Alternatively, if you're looking for an immediate solution and don't want to use the balance transfer option, you can withdraw cash using your credit card at an ATM (though this usually comes with higher interest rates and fees) and then deposit that cash into your checking account. It's also advisable to check with your financial institution for specific procedures they might have in place for such transactions. If needed, I can assist further!

What is Zeller's transfer process for banks?
Zelle's transfer process for banks allows users to send and receive money directly between bank accounts using their financial institution's online banking platform. However, it is important to note that Zelle no longer has a standalone app; access is only available through participating banks’ mobile or web banking services. Users can initiate transfers by selecting a recipient from their contacts or entering an email address or phone number associated with the recipient's account. The funds are typically transferred within minutes if both parties are enrolled in Zelle, making it a quick option for peer-to-peer payments. Some banks may have different features or limitations regarding the use of Zelle, so it's best to check with your specific bank for more details on how they facilitate these transactions.

need help with reactivating my current card?
It seems that I cannot assist with reactivating a closed debit card. However, you can visit a branch to obtain a temporary card while waiting for a permanent one to be mailed to you. If you have any other questions or need further assistance, feel free to ask!

why can't I log into my account on desktop or mobile app?
There could be several reasons why you're having trouble logging into your account on either the desktop or mobile app. Here are some steps you can take to troubleshoot the issue: 1. **Clear Cache and History**: Try clearing your browser's cache and history, as this can sometimes resolve login issues. 2. **Reinstall the App**: If you're using a mobile app, uninstalling and then reinstalling it may help fix any potential glitches. 3. **Check Your Internet Connection**: Ensure that your Wi-Fi connection is stable or try switching to mobile data if necessary. 4. **Security Questions & Credentials**: Make sure you’re entering the correct username and answering any security questions accurately. 5. **No Known Issues Reported**: Currently, there are no known issues with online banking services, so it's likely an individual connectivity issue rather than a system-wide problem. If these steps don't resolve your issue, it may be best to contact customer support directly for further assistance.

where is my check and why hasn't it cleared yet?
It seems that your check is scheduled for release on April 22, 2025. If it has not cleared yet, it may be due to the pending release date. For specific details regarding your account and any transactions, please reach out directly to customer support with the necessary verification information. They will be able to assist you further with your inquiry about the check status.

how can I change the dollar amount on my car loan application?
To change the dollar amount on your car loan application, you will need to contact a lender directly. They can assist you with updating your application and provide guidance on any necessary steps. You may reach out via phone or through an online chat session for assistance tailored to your needs.

hi need letter set direct deposit?
To set up direct deposit, you will need to provide your employer with your account and routing number. Additionally, an Account Verification Letter can be requested, which serves as confirmation for the direct deposit setup. If you haven't received this letter yet, it can be emailed to you upon verification of your identity. Would you like assistance in requesting that letter?

how do I set up direct deposit for my joint account?
To set up direct deposit for your joint account, you will need to provide your employer with the account and routing number associated with the account. Additionally, there may be a form that you need to submit indicating that you're setting up direct deposit. This helps ensure that the promotion team can monitor your account accordingly. Once your direct deposit hits and is verified as recurring over 30 days, any applicable bonuses will be credited to your savings account at the beginning of the following month, provided all requirements are met. If you have further questions or need assistance with this process, feel free to ask!

how do i set up direct deposit for my joint account with ndfcu?
To set up direct deposit for your joint account with NDFCU, you'll need to provide your employer with the account and routing numbers associated with your account. Additionally, you may need to fill out a form indicating that you're setting up direct deposit so that the promotion team can monitor your account for eligibility. Once your first direct deposit hits and it’s confirmed as recurring over 30 days, any applicable bonuses will be credited to your savings account at the beginning of the following month. If you have more questions or need further assistance, feel free to ask!

how do i order a replacement card?
To order a replacement card, you can contact customer service directly. They will verify your identity by asking security questions and then assist you in reporting your lost card. Once reported, they can order a replacement for you, which typically takes 7 to 14 days to arrive. Alternatively, if you prefer immediate assistance, visiting a local branch may allow you to obtain a temporary or permanent card on the spot.

how can i recover my username and check for inconsistencies in my accounts?
To recover your username, you can start by visiting the online banking login page where there should be an option for "Forgot Username." Follow the prompts provided. If you need to verify any inconsistencies in your accounts, it’s best to contact customer service directly at the designated phone number or chat support. They can assist you with account verification and provide detailed information about any discrepancies. Be prepared to answer security questions for identity verification during this process.

why are accounts blocked and how can I access my funds?
Accounts can be blocked for various reasons, one common cause being a written-off loan that results in a negative balance. When this happens, access to your funds may be restricted until the situation is resolved. To regain access to your account and funds, it’s recommended to contact the Credit Counseling department directly. They will assist you in reviewing your account and guiding you on how to lift any freezes applied due to outstanding issues.

how can I reset the security questions for my kids online banking account if I can't remember the answers?
If you cannot remember the answers to your kids' online banking security questions, you can reach out to customer service for assistance. They will typically require verification of identity before they can help reset the security questions. You may need to provide information such as account details or identification. It's best to contact them directly through their official phone number or website for secure and efficient support.

how do i confirm my account number for online payment?
To confirm your account number for online payment, you can log into your NDFCU online banking. Once logged in, select the specific account you need the number for. A menu will appear; click on "Account Details," then choose "More Account Details." Your full account and routing numbers will be displayed there.

can you schedule a meeting with a business banker for thursday or friday afternoon?
To schedule a meeting with one of our business bankers for Thursday or Friday afternoon, please provide your name, contact phone number, and email address. Once I have that information, I'll ensure someone reaches out to you to finalize the appointment.

am limited times transfer money accounts per month?
There are no limits set on the frequency of transferring money between your accounts, so you can transfer as often as you need. If you have any more questions or need further assistance, feel free to ask!

how do i set up direct deposit for my joint account?
To set up direct deposit for your joint account, you will need to provide your employer with the account and routing number associated with that account. Additionally, it's a good idea to complete any required forms that notify your financial institution about the new direct deposit arrangement. Once your direct deposit starts hitting the account, it will be monitored by the back office for 30 days. If everything meets the requirements during that period, you'll see any applicable bonuses deposited into your savings account at the beginning of the following month. If there's anything else you need assistance with or have more questions about this process, feel free to ask!

how do i set up online banking and direct deposit for my joint account with my husband?
To set up online banking for your joint account, you'll first need to activate your online access. Your username will be your membership number, and the temporary password will be based on the primary owner's social security information. Make sure to log in within 24 hours of receiving this information to avoid needing a reset. For direct deposit, you can provide your employer with the account and routing numbers that were included in your welcome email. This will allow them to process deposits directly into your joint account. If you have any further questions or need assistance, feel free to ask!

how can i recover my inactive account to view mortgage details?
To recover your inactive account and view your mortgage details, you will need to contact customer support directly. You can reach them by calling 1-800-522-6611, option 7. They will guide you through the steps necessary to reactivate your account and access your mortgage information. Be prepared to answer some security questions for verification purposes during the call.

how do i log into my account with the information i have?
To log into your account, navigate to the online banking portal and enter your username. If you have recently reset your password, use the temporary password provided, which is the last four digits of your social security number. Once logged in, it's advisable to change your temporary password to something more personal and secure. Remember to set new security questions and answers for added protection on your account. If you encounter any issues during this process or need further assistance, feel free to reach out for help.

what happened to my membership and why didn't I receive an email?
Your membership application did not move forward due to records in ChexSystems and your credit history, which indicated some charge-offs. It appears that no one reviewed your application for eligibility yet, which is why you may not have received an email response. You can take steps to address the inquiries on your ChexSystems report by providing proof of payment for any outstanding debts. This isn't a permanent denial; once you're back on track financially, you are welcome to reapply for membership in the future.

what are the atm withdrawal fees for using a different credit union's atm?
Withdrawal fees for using a different credit union's ATM can vary depending on the financial institution. Some credit unions, like Everwise, Communitywide, Interra, Inova, and AAA, do not charge a fee for ATM withdrawals. To find out about specific fees or to identify surcharge-free ATM locations, it's best to check your credit union's website or contact them directly for the most accurate information.

am I able to pay my credit card using my debit card?
You can make payments over the phone or in person at a branch, but it’s important to check with your financial institution for specific payment options available for credit card transactions. They will provide the most accurate and up-to-date information regarding using a debit card to pay your credit card balance.

what is the minimum opening deposit for an ultimate business checking account?
There is no minimum deposit required to open an Ultimate Business Checking Account.

what potential savings and loan products are available for new notre dame employees through ndfcu?
New Notre Dame employees can take advantage of membership benefits with NDFCU, which include a cash back offer of 1% on purchases, up to $200. Additionally, there is the convenience of having only one credit pull for loan applications instead of multiple inquiries that often occur when shopping around at dealerships. This can help streamline the process and potentially save money in terms of interest rates. The Moreau branch location provides easy access for faculty members as well. If you're interested in exploring these options further or would like to discuss specific loan products available for new employees, a lender can be contacted to assist you.

wondering if there's a way to adjust my loan payments during this tough time
It's understandable to seek adjustments to loan payments during challenging times. To discuss payment arrangements, please reach out to the Credit Counseling department at 574-400-4700. They will be happy to assist you in finding a suitable solution for your situation.

pays extra loan online extra money go towards principal automatically?
When you make extra payments on your loan online, those funds typically go toward the principal balance automatically. However, it's always a good practice to double-check with your lender's specific policies or guidelines to ensure that any extra payment is applied as intended. If you're uncertain about how it will be processed, consider reaching out to customer service for clarification.

why program going give people run around
It seems that the program may have specific requirements and processes that can sometimes lead to confusion or frustration for members. In this case, it appears there was a misunderstanding regarding the completion of a promotional form needed for enrollment in the "Refer a Friend" program. While some individuals may successfully receive credits after submitting their forms, if your information is not reflected on the submission list, it could result in difficulties accessing those benefits. To resolve such issues effectively, it's often recommended to communicate directly with branch management who have more authority to investigate and potentially rectify any errors related to account promotions. They are best positioned to assist you further with your concerns.

how do I set up autopay for my truck payment?
To set up autopay for your truck payment, you can use the bill pay feature through your online banking account. First, log in to your online banking and navigate to the bill payment section. From there, you can add Ford Motor Credit as a payee if it isn't already listed. Once added, you'll be able to specify the amount and frequency of payments. If you'd like assistance with activating bill pay or setting up Ford Motor Credit as a payee, please let me know!

how can i resolve my login issues and access my account?
To resolve your login issues and access your account, try the following steps: 1. Ensure you are logging in every 30 days to avoid being locked out. 2. If it's been a while since you last logged in, use the temporary password that was reset for you—this is often set to the last four digits of your Social Security Number. 3. Make sure to update your app if it has recently received an update, as this can sometimes fix any connectivity problems. 4. If you're still having trouble after these steps, consider calling customer support at the provided number for further assistance from a live partner. These actions should help you regain access to your account smoothly!

can i access the forms again without going through the verification process?
Unfortunately, accessing the forms again typically requires going through the verification process to ensure security. If you prefer, signing in person is an alternative option that can help you regain access more easily.

how can I manage my loan payment with my current savings and checking balance?
To manage your loan payment using your current savings and checking balance, you can transfer funds from these accounts as needed. For example, if you have a specific amount due for your personal loan, you can allocate a portion of the payment from your savings account and cover the remaining amount from your checking account. It's important to ensure that both accounts have sufficient funds to meet the total payment required. If you're facing any issues with mobile banking or need assistance during this process, don't hesitate to reach out for help.

how can i set up payments for my personal loan and credit card from my external checking account?
To set up payments for your personal loan and credit card from your external checking account, you will need to add the external account within your online banking. This involves providing some details about the external account, including the account number, routing number, name of the financial institution, whether it’s a checking or savings account, and the primary accountholder's name. After you've added this information successfully, you'll be able to choose this external account as an option when making payments towards your loans or credit cards online. If you have any questions during this process or need assistance with specific steps, feel free to reach out for help.

how can i fix checking account login problems?
If you're experiencing problems logging into your checking account, here are a few steps you can take to resolve the issue: 1. **Reset Your Password**: If you've forgotten your password or it's not working, consider resetting it. You may need to provide some identifying information for verification. 2. **Check Security Questions**: Make sure you remember the answers to any security questions that may be prompted during login attempts. 3. **Mobile App Troubleshooting**: If you're using a mobile app and facing issues, try deleting and reinstalling the app to ensure it's updated properly. 4. **Use Website Login**: Instead of using the mobile app, attempt logging in through the official website as this might help bypass any app-related problems. 5. **Wait and Retry**: Sometimes server issues or maintenance can cause temporary login problems; waiting a bit before trying again could resolve it. 6. **Contact Support**: If none of these steps work, reach out to customer support for further assistance with your account access issues. These steps should assist in resolving most common login difficulties with checking accounts.

need help figuring out why my debit card isn’t working online for tire purchase?
It seems that your debit card transactions are not being declined on our end, which indicates there might be an issue with the merchant or the specific transaction. I recommend checking a few things: ensure that you are using the correct expiration date for your card and verify that all information entered matches what is on file. If you're still experiencing difficulties, consider trying to make the purchase using another payment method, such as your account and routing number. If you need further assistance or have any other questions, feel free to reach out.

what the interest rate heloc based on credit check income etc
The interest rate for a Home Equity Line of Credit (HELOC) can vary based on several factors, including the market conditions and your creditworthiness. In this case, the current rate is 7.750%, with minimum rates starting at 4% and maximum rates reaching up to 18%. To qualify for opening a HELOC, you would need to undergo a credit check and provide proof of income. If you have more questions or would like assistance in exploring options, feel free to ask!

wondering how do I reset my username or password for checking account online?
To reset your online banking username or password for your checking account, you can typically reach out to customer support. They will ask you a few security questions to verify your identity before proceeding with the reset. Be prepared to provide information such as your membership number or social security number, and answer some specific security questions related to your account. Once verified, they will assist you in resetting your login credentials. If it's more convenient, check if there is an option on the bank's website for resetting usernames or passwords directly through their online banking platform.

how can i recover my app account access?
To recover access to your app account, please reach out directly to customer support. You can call the designated number provided for assistance or initiate a new chat session with a representative who can help verify your identity and guide you through the recovery process. Be prepared to answer some verification questions related to your account for security purposes.

how can i recover my log username and password for ndfcu home loan?
To recover your username and password for NDFCU online banking, you can start by visiting the official NDFCU website. Look for a "Forgot Username" or "Forgot Password" option on the login page. Follow the prompts to verify your identity, which may include answering security questions or providing personal information associated with your account. If you're unable to reset it online, consider contacting customer support directly for further assistance. They will guide you through the recovery process securely.

how can i access my accounts on the computer?
To access your accounts on the computer, you will need to visit the online banking website. Once there, you can log in using your username and password. If you're a first-time user or have forgotten your login details, look for options to create an account or recover your password. After logging in successfully, you'll be able to view your account balances, transactions, and other financial services available to you. If you encounter any issues during this process, consider reaching out to customer support for further assistance.

why am I getting an error when trying to submit the pre-approval for a car loan?
There could be a few reasons why you’re encountering an error when trying to submit your pre-approval for a car loan. It might be due to missing or incorrect information in your application, issues with the website, or technical difficulties on our end. I recommend double-checking all the entered details for accuracy and ensuring that you have filled out all required fields. If problems persist, please consider reloading the website or reaching out to our Shamrock Center directly for assistance from a lender who can help resolve any issues.

can you give me the payoff balance for my car loan through ndfcu?
To obtain the payoff balance for your car loan with NDFCU, it's best to contact customer service directly. You can reach them at 800.522.6611 for assistance or check your online banking account if you have access set up. They will be able to provide you with the most accurate and up-to-date information regarding your loan balance.

how do i recover my username for the bank app?
To recover your username for the bank app, you can start by checking if there's an option on the login page for "Forgot Username." If that’s not available, it would be best to contact customer support directly. You may need to verify your identity by providing some personal information, such as the branch location where you opened your account or details from a recent transaction. If you're uncomfortable sharing this information through chat, consider calling customer service for assistance.

how do I get a certified check for earnest money?
To obtain a certified check for earnest money, you would typically need to visit your bank or credit union branch. It's advisable to call ahead to confirm their specific policies regarding certified checks, as they may vary by location. You will likely need to provide identification and the amount needed for the check. If you have any further questions about the process, feel free to ask!

What are my options for debt settlement?
For debt settlement options, it's best to reach out to a credit counseling department. They can provide you with tailored advice and support based on your financial situation. You can contact them directly for guidance on available programs and strategies that may work for you.

how much interest will i earn on my second cd?
To determine how much interest you will earn on your second CD, you'll need to refer to the current interest rates offered by NDFCU for that specific term and amount. The rate can vary based on the duration of the CD and any promotional offers available at the time of opening. It's best to check your online banking or contact customer service directly for precise information regarding your account's interest earnings.

how do i unlock my online account?
To unlock your online account, you may need to reset your password. If the account is disabled, a temporary password will be provided to you. This temporary password is typically set to the last four digits of the primary account holder's Social Security Number and is valid for 24 hours. Once you receive it, log in using that temporary password as soon as possible. If you're experiencing any issues or if further assistance is needed, feel free to reach out for help.

what details do i need to know about loan options?
When exploring loan options, it's important to consider several key details: 1. **Types of Loans**: Familiarize yourself with different types of loans available, such as personal loans, auto loans, home mortgages, and student loans. 2. **Interest Rates**: Know the interest rates associated with each loan type. Compare fixed vs variable rates and understand how they affect your total repayment amount. 3. **Loan Terms**: Review the length of time you have to repay the loan (loan term) as it impacts monthly payments and total interest paid over time. 4. **Fees and Charges**: Be aware of any origination fees or other charges that may apply when taking out a loan. 5. **Eligibility Requirements**: Understand what qualifications are needed for approval, including credit score requirements and income verification. 6. **Monthly Payments**: Calculate estimated monthly payments based on the amount you plan to borrow, interest rate, and loan term to ensure it fits within your budget. 7. **Prepayment Options**: Inquire about whether there are penalties for paying off the loan early or if there are options for making additional payments without fees. 8. **Customer Service Support**: Consider institutions that offer good customer service in case you have questions during the application process or throughout repayment. It is advisable to speak directly with a lender who can provide tailored information specific to your situation and help guide you through available options effectively.

how do i access my hsa account and find out about reimbursements for recent medical expenses?
To access your HSA account and check on reimbursements for recent medical expenses, you can log into your online banking platform using your username and password. Once logged in, look for the section related to Health Savings Accounts (HSAs) or similar. There should be options available to view account details, transaction history, and any pending reimbursements. If you're unable to find the information you need online, consider reaching out directly to customer support for assistance. They can help guide you through accessing your account and provide specific details regarding reimbursement processes for medical expenses.

how can i check my points and credit card details?
You can check your rewards points information by visiting the website at https://dreampoints.com/Notredamefcu/. For assistance with your credit card details or any other inquiries, you can reach out to the dream points rewards department at 866-314-2857. If you need further help, feel free to ask!

how to cancel transaction on venmo?
To cancel a transaction on Venmo, you will need to reach out to the person who received the funds or contact Venmo directly to request a transfer reversal. If the transaction was made using a card, unfortunately, it cannot be canceled through our services. If you did not authorize the transaction, we can assist with filing a dispute and issuing a replacement card if necessary. Let me know if there's anything else I can help you with!

why account closed cannot login
It appears that your account may have been closed or access denied, which could prevent you from logging in. This can happen for various reasons, such as issues with your membership application. If you've received a notification about the denial of your membership, it’s best to check any emails sent regarding this matter. Additionally, consider looking in your spam folder for any missed communications. For further clarification on why access is restricted or to resolve the issue, it's advisable to reach out directly through the provided email address for assistance.

¿Puedes ayudarme a aprender español?
Claro, puedo ofrecerte algunos consejos y recursos para aprender español. Una buena forma de comenzar es practicar regularmente con aplicaciones como Duolingo o Babbel, que ofrecen lecciones interactivas. También puedes sumergirte en el idioma viendo películas o series en español con subtítulos. Además, escuchar música o podcasts en español puede ayudarte a familiarizarte con la pronunciación y el vocabulario. Si tienes preguntas específicas sobre gramática o vocabulario, no dudes en preguntar.

What are the requirements for cancelling my mortgage insurance?
To cancel your mortgage insurance, you generally need to meet a few key requirements. Often, lenders require that you have at least 20% equity in your home based on its current market value. You may also need to demonstrate a good payment history and ensure that your loan is not in default. Additionally, it’s advisable to check the specific terms outlined in your mortgage agreement or contact your lender for detailed information regarding their cancellation process and any necessary documentation you may need to provide.

how do i download statements from the website?
To download statements from the website, first log in to your account using the yellow "LOG IN" button located at the top right corner of the Notre Dame Federal Credit Union homepage. Once you're logged in, navigate to your account section where you should find an option for "Statements" or "Documents." From there, you can select and download your desired statements. If you're having any trouble accessing them, ensure that your browser is up to date and consider clearing your cache if needed. Alternatively, using the mobile app may provide a more convenient experience for downloading statements as well.

what's the best way to do a wire transfer online?
To initiate a wire transfer online, you'll need to log into the desktop version of your online banking account. Once logged in, navigate to the Member Services section from the main menu and select Helpful Links. Keep in mind that for your wire request, any contact information must have been on your account for at least 30 days to be considered valid. The electronic services team can only reach out to numbers associated with your membership during this time frame. If you require further assistance or have additional questions, feel free to ask!

how do I get access to my tax forms for my mortgage at ndfcu?
To access your tax forms for your mortgage at NDFCU, you can log into your online banking portal. Once logged in, navigate to your mortgage account and look for the section that includes account details or documents. Your tax forms should be available there. If you have any trouble finding them or prefer assistance, you can also call customer service at 1-800-552-6611 and select the appropriate option to speak with an agent who can help guide you through the process.

how can i rescind the contract for my heloc?
To rescind a contract for your Home Equity Line of Credit (HELOC), you typically need to follow the guidelines set by the Truth in Lending Act, which allows borrowers a right of rescission under certain conditions. Generally, this means you have three business days from the date of signing to cancel the loan without any penalties. To initiate the process, you should: 1. Review your closing documents for specific instructions regarding rescission. 2. Provide written notice to your lender stating that you wish to rescind the agreement. 3. Ensure that your notice is sent within the specified time frame. If you're outside of that timeframe or if there are special circumstances involved, it may be best to contact your lender directly or seek legal advice for guidance on how to proceed further with potentially canceling your HELOC contract.

where should i send the legal documents?
You should send the legal documents to Notre Dame Federal Credit Union at the following address: 1828 Moreau Drive, P.O. Box 7878, Notre Dame, IN 46556.

what do i need to provide for my tax documents appointment since i haven't received anything from the credit union accounts?
For your tax documents appointment, it's advisable to gather any relevant account statements and information related to your credit union accounts. Specifically, you may want to have the following ready: 1. Your member number or account details for identification. 2. Any previous correspondence from the credit union regarding tax forms. 3. Information about open accounts such as IRAs or CDs that could affect your tax filings. 4. Details of recent deposits if necessary. If you haven't received any specific documents like a 1099-INT form, it might be helpful to contact the credit union directly for assistance in obtaining these records before your appointment.

what are the differences between regular savings and special savings accounts?
The primary difference between regular savings and special savings accounts is that a special savings account serves as a separate account within your overall membership. Both types of accounts typically offer the same interest rate, allowing you to earn interest on your deposits. The special savings account can be useful for specific goals or purposes while still providing the benefits of a standard savings account.

what do you need me to do for the license number?
To verify your identity, please confirm the last four digits of your driver's license. If you're unable to provide that information or if there are any issues with verification, I recommend calling 1-800-522-6611 and selecting option 7 for further assistance, or visiting a branch location with your ID.

whats the license number
The conversation does not provide any information regarding a license number. For assistance with account verification or specific details about your membership, it is recommended to call the provided customer service number or visit a branch location with your ID.

whats the process for getting my license number?
To obtain your driver's license number, you typically need to check the physical copy of your driver's license, as it is printed there. If you've lost your license or can't access it, you can contact your local Department of Motor Vehicles (DMV) or equivalent agency in your area. They may require some identification and verification questions to assist you in retrieving that information. It's always a good idea to have personal details ready for verification when you reach out for help.

whats license number asked for?
The last four digits of your driver's license were requested as part of the verification process to confirm your identity. If you're unable to provide that information or if there are any issues, it's recommended to call the designated number for assistance or visit a branch location with an ID.

whats the license number needed?
The last four digits of your driver's license are typically required for identity verification purposes. If you're unable to provide them or if there are any issues with the provided answers, it's recommended to call customer service for further assistance or visit a branch location with your ID.

whats the next step to take?
The next step is to call 1-800-522-6611 and select option 7 for assistance. Alternatively, you can visit a branch location with your ID for help. This will allow the team to verify your identity and provide the necessary support.

whats needed to qualify for county employees?
To qualify for membership as a county employee, you typically need to provide proof of employment with the county. This could include documentation such as a pay stub, an official employment letter, or an ID badge that confirms your position. It's best to check with the specific credit union or financial institution directly for any additional requirements or details related to their membership criteria.

how can I recover my account information if I forgot my login details?
To recover your account information if you've forgotten your login details, it's best to contact customer support directly. You can call the designated number for assistance or visit a local branch with valid identification. They will guide you through the verification process and help you reset your login information securely. Make sure to have any relevant personal information on hand that may be required for verification.

whats next for qualified county employees?
For qualified county employees looking to explore membership options or benefits at NDFCU, the next steps would typically involve verifying your eligibility and gathering any necessary documents. If you have questions about specific services or need assistance with account setup, it’s recommended to either call the dedicated service line or visit a local branch where staff can assist you directly. This way, you can receive personalized support tailored to your needs as a county employee.

where can I find the payoff letter for my loan?
To obtain a payoff letter for your loan, you can contact the member services department directly. They should be able to assist you with your request and provide the necessary documentation. Alternatively, if you're already in communication with the Credit Counseling department, they may also help facilitate this process for you.

why does my new card not sound right?
There could be several reasons why your new card isn't working as expected. It might not have been activated yet, or there could be an issue with the information linked to your account. It's also possible that there are restrictions on the card or a temporary hold in place. If you haven't already done so, it’s best to contact customer service for assistance in resolving the issue. They can help determine what might be wrong and ensure everything is set up correctly for you.

how can i unlock my daughter's savings account if i forgot the password?
To unlock your daughter's savings account after forgetting the password, you can initiate a password reset through the bank's online banking platform. During this process, you'll need to verify your identity by answering security questions related to the account. If you're unable to complete it online, contacting customer service directly for assistance is another option. They will guide you through verifying your identity and resetting the password securely. Make sure you have any necessary information on hand, such as membership numbers or social security details, to facilitate the process.

how do i apply for refinancing my truck?
To apply for refinancing your truck, you can start by reaching out to the loan department of your financial institution. They may ask you to verify your identity and provide details about the vehicle, such as its year, make, model, and current interest rate. You can choose whether you'd prefer to be contacted via phone or email for further assistance. Once you've submitted this information, a representative will guide you through the next steps in the refinancing process.

is the account number for my payroll deposit corrected now?
It appears that there was an error with the account number provided for your payroll deposit. The correct checking account number ends in -1408, not -1409 as previously indicated. The electronic processing department is currently looking into the issue, and efforts are being made to contact the member whose account received the funds in error. If successful, they will reverse the payment back to your employer's financial institution. If they cannot be reached, your payroll department may need to provide a letter of indemnity to facilitate pulling back the deposit. Rest assured, you will be contacted soon with further updates regarding this matter.

what forms do I need to fill for eft with ndfcu bank south africa?
To initiate an Electronic Funds Transfer (EFT) with NDFCU Bank, you typically do not need to fill out any specific forms beyond what is required for the wire transfer process. You will need to provide your account number and routing number, as well as the receiving bank's account number and routing details. If applicable, include a switch track code for the receiving bank. Ensure that any wires are submitted in person or through online banking before the daily cutoff time of 1:30 PM EST. It's also advisable to check directly with NDFCU Bank for any additional requirements or forms they may have specific to EFT transactions.

what is the current status of my mortgagee clause for loan number?
To get the current status of your mortgagee clause for your loan number, it would be best to contact our mortgage servicing department directly at 1-855-242-1837. They will have the most accurate and up-to-date information regarding your account.

why is my app saying incorrect username?
If your app is indicating that the username is incorrect, it could be due to a few reasons. It's possible that there was an error when entering the username, or your account access may be locked for security reasons. I recommend double-checking the spelling and ensuring that you are using the correct username associated with your account. If you're still having trouble, consider resetting your online access or reaching out to customer support for further assistance.

branch counter checks not cashiers check?
Yes, the branch offers counter checks, which are also known as starter or temporary checks. These are different from cashier's checks. Counter checks can be printed at the teller line and come in sheets of four for a small fee, while cashier's checks are typically issued by the bank and provide guaranteed funds. If you need further assistance or clarification about these options, feel free to ask!

how to add ndfcu card as payment option for my new bank account?
To add your NDFCU card as a payment option for your new bank account, you will need to contact NDFCU directly. Please call 1-800-522-6611 and a representative will assist you with the process of adding your card details to make payments from your new account. If there's anything else you need help with, feel free to ask!

who tried to call me about aj hartz lot deposit ndfcu?
It seems that AJ, an employee of NDFCU, is the one who may have called you regarding the vehicle warranty coverage and potentially related to the lot deposit. If you need more specific information or wish to discuss this further, it would be best to reach out to him directly.

can i get a confirmation email that my auto loan is paid off and a copy of the title?
To receive a confirmation email regarding your auto loan payoff and to request a copy of the title, you can submit your request via email as instructed. If you have any further questions or need additional assistance, feel free to ask!

how to add someone account online?
To add someone to your account online, you can submit a request through the designated link provided by your financial institution. This typically involves filling out a joint membership application form. After submitting the request, both you and the person being added will receive documents to electronically sign. If you prefer, visiting a branch in person is another option for completing this process.

why my credit card not working even it's active?
It seems that your credit card is currently active in our system, but there may be a restriction due to a recent transaction attempt that was flagged by our fraud department. This can happen if there’s an unexpected charge or if the card settings are adjusted in your card valet. It might be best to check those settings or contact customer support for further assistance regarding this issue.

can i schedule appointment to cash us savings bonds ndfcu
No appointment is needed to cash US Savings Bonds at NDFCU. You can simply visit one of the branches with your ID to complete the process.

employment verification?
For employment verification, please reach out directly to our HR department at 574-400-4830. They will assist you with the necessary information. If there's anything else you need help with, feel free to ask!

why pulled rando amount
It seems there was a system glitch that caused an unexpected amount to pull. The regular payment for the month was higher than what you anticipated, with part of it going towards interest. The situation is being monitored, and adjustments have been made to ensure everything aligns correctly moving forward. If there's anything more you'd like to discuss or need help with, feel free to ask!

how can i open an account online without it being a bad idea personally?
Opening an account online can be a convenient option, and there are several ways to ensure it’s a good decision for you personally. First, make sure that the financial institution has strong security measures in place to protect your personal information. Look for reviews or testimonials from other customers about their experiences with the online application process. Additionally, take your time to read through all terms and conditions associated with the account. This will help you understand any fees or requirements that may apply. If you're unsure about anything, don’t hesitate to reach out directly to customer service—they're often very helpful in answering questions before you commit. Lastly, consider whether having an online account aligns with your banking habits; if you prefer face-to-face interactions or need immediate access to services like cash deposits, visiting a branch might be more suitable for you.

hi when will I receive my email confirmation for the account I opened?
The timing for receiving your email confirmation can vary, but it typically takes a few business days after the account opening. If you haven't received it yet, please check your spam or junk folder as well. If it's been longer than expected, feel free to reach out to customer support for further assistance.

What is the status of my order?
To check the status of your order, please provide your order number or any relevant details related to it. This will help me assist you better in finding the information you need.

can you help me order a new debit card?
To order a new debit card, please provide your membership number or social security number for verification. Once verified, we can either issue you a temporary card at an NDFCU branch and order your permanent one, or I can place the order for you now to be delivered in 10-14 business days. Please confirm your current address on file so that the card can be sent to the correct location. Let me know how you would like to proceed!

current mortgage rates today refinance?
You can find the current mortgage rates for refinancing by visiting the rates section on our website at https://notredamefcu.com/rates/. If you have any other questions or need further assistance, feel free to ask!

what is a heloc loan and how does it work?
A Home Equity Line of Credit (HELOC) is a type of loan that allows homeowners to borrow against the equity in their home. It functions similarly to a credit card, providing borrowers with access to a revolving line of credit based on the difference between their home's current market value and the outstanding mortgage balance. Here's how it typically works: 1. **Application Process**: Homeowners apply for a HELOC through a lender, who will evaluate factors such as credit score, income, and the amount of equity in the home. 2. **Credit Limit**: Once approved, the lender offers a credit limit that can be accessed during the draw period—usually ranging from 5 to 10 years. 3. **Draw Period**: During this period, borrowers can withdraw funds as needed up to their credit limit. They are usually only required to make interest payments on any amounts borrowed during this time. 4. **Repayment Period**: After the draw period ends, borrowers enter a repayment phase where they must start paying back both principal and interest over an agreed-upon term (often 10-20 years). 5. **Interest Rates**: HELOCs often have variable interest rates tied to an index rate; therefore, monthly payments may fluctuate based on changes in those rates. This flexibility makes HELOCs popular for financing large expenses like home renovations or education costs while leveraging existing home equity without needing traditional loans or refinancing options.

how do i reset my online password if i'm not getting the right answers to security questions?
If you're having trouble answering your security questions to reset your online password, you may want to try the following options: 1. **Password Reset Link**: Check if there's a "Forgot Password?" link on the login page. This usually allows you to receive a password reset email. 2. **Contact Customer Support**: Reach out to customer service for assistance. They can help verify your identity through other means and guide you through the password reset process. 3. **Identity Verification Options**: Ask if there are alternative methods of verifying your identity, such as using your account number or making a phone call to customer support. These steps should help you regain access to your online banking account securely.

what is the minimum amount to open a personal checking account?
The minimum amount to open a personal checking account is $5.00, which serves as the opening fee. There are no additional minimum balance requirements for the account.

why cant i change my checking account username and password?
It seems that in order to change your checking account username and password, you need to verify your identity through a few security questions. This process is in place to protect your account from unauthorized access. If you're having difficulty with the current credentials or the verification process, it might be helpful to reach out directly for assistance. Once verified, you'll typically have the opportunity to reset both your username and password as needed.

what are the current auto loan rates available?
The current auto loan rates available for new or used vehicles from 2019 to 2025 are as follows: a rate of 5.99% for loans up to 72 months, and a rate of 6.24% for loans ranging from 73 to 84 months, provided you have a credit score of 750 or higher. If you need any more information or assistance, feel free to ask!

how do i get a direct deposit letter?
To obtain a direct deposit letter, you can enroll in ClickSWITCH through the provided link. Once enrolled, follow these steps: 1. Visit the ClickSWITCH website. 2. Enter your activation code to register. 3. After logging in, select "Who pays you" and follow the prompts. 4. At the end of the process, choose "view existing switches." 5. From there, you can access your direct deposit form or voided check. If you need further assistance with this process or have any questions, feel free to ask!

how do i reset my son's online access linked account?
To reset your son's online access linked account, you typically need to follow these steps: 1. Verify your identity by providing any required information or answering security questions. 2. Locate the option for password recovery or resetting within the online banking portal. 3. If needed, request assistance from customer support to help with the password reset process. 4. Once verified, a temporary password may be issued that will allow you to log in and set a new permanent password. Make sure to have any relevant account details on hand during this process for smoother assistance.

need help resetting account
To reset your account, you can start by providing your membership account number or, if you don't have it handy, your Social Security Number for identification purposes. Once verified, you'll be guided through the process of resetting your online banking password and security questions. If you prefer speaking directly with someone, you can call the designated support number to receive assistance from an agent. Additionally, visiting a local branch is also an option where staff can help you in person.

how can I reset my account?
To reset your account, you can follow these steps: First, verify your identity by providing your membership account number or, if you don’t have it, your Social Security Number (SSN). You may also choose to call customer service for assistance. Once you're connected with an agent, they will likely ask you to answer some security questions regarding your online banking. After verification, they can reset your online banking password temporarily. This temporary password is usually valid for a limited time, such as 24 hours. If you need further help during the process or have any other questions, feel free to reach out again!

how to apply for car loan?
To apply for a car loan, you typically need to follow these steps: 1. **Check Your Credit Score**: Before applying, check your credit score as it can affect your loan terms. 2. **Determine Your Budget**: Assess how much you can afford to borrow and what monthly payments fit within your budget. 3. **Gather Necessary Documents**: Prepare the required documentation, which often includes proof of income, identification, and information about the vehicle you wish to purchase. 4. **Research Lenders**: Look into various lenders such as banks, credit unions, or online lenders to find competitive rates and terms that suit your needs. 5. **Complete an Application**: You can usually apply online or in-person with a lender of your choice by filling out their application form and providing any necessary documentation. 6. **Await Approval**: Once submitted, the lender will review your application and may contact you for additional information before making a decision. If you're ready to start the process with a specific lender or have questions about their requirements, reaching out directly via phone may be beneficial for personalized assistance.

can you help me recover my account?
To recover your account, you will need to provide specific verification information. This includes your member number or full Social Security Number, along with answers to security questions such as your code word and other personal details. If you're unable to verify your identity through this chat, it's best to call the dedicated support line at 1-800-522-6611 (option 7) or visit a branch location with identification for further assistance.

forgot password username can you help?
For assistance with a forgotten password or username, it's best to visit the official website of your financial institution or contact their customer service directly. They can guide you through the process of recovering your account details securely. If you have any identification documents handy, it may help expedite the verification process when you reach out for support.

how do i split mortgage payments?
To split mortgage payments, you can consider a few options. One approach is to set up two separate payment schedules with your lender if they allow it, where you pay half of the mortgage amount on one date and the other half on a different date within the same month. Alternatively, some lenders might permit biweekly payments instead of monthly ones, which can help in managing cash flow while also reducing interest over time. It’s advisable to check with your lender about specific policies or programs they may offer for splitting payments.

can i use my ndfcu debit card while traveling in florida tn al ky?
Yes, you can use your NDFCU debit card while traveling in Florida, Tennessee, Alabama, and Kentucky. It's a good idea to set up travel notes for your card to avoid any potential issues with transactions while you're away. If you've already done that, you should be all set! Let me know if there's anything else you need assistance with.

need help with tree service payment redo transaction?
To assist you with redoing the transaction for the tree service payment, it's important to first confirm whether the original transaction was authorized. If it was flagged as suspected fraud, we can look into that further. Additionally, if you're encountering issues due to your debit card limit being lower than the amount of the transaction (like a $4,763.75 payment), I can help raise your daily spending limit temporarily for this purchase. Please provide me with some security information so we can proceed: 1. The amount of a recent deposit or payment towards your account. 2. The approximate year your membership was opened. 3. Your online banking username. Once we've verified your identity and made any necessary adjustments to your limits, you'll be able to complete the transaction successfully!

how do i switch my husband's account name to mine without all the hassle?
To switch your husband's account name to yours, you would need to open a new membership since changing the primary account holder requires that process. Unfortunately, there isn't an option for a direct name change without creating a new account. If you have any other questions or need assistance with this process, feel free to ask!

how can i get a new card and access my account?
To obtain a new card and access your account, you will need to confirm your address so that the new card can be ordered. If your account is currently in dormant status, making a small deposit will reactivate it. Additionally, if you're having trouble accessing online banking, you can have your password reset. Once you've logged in with the new password (which is typically set as the last four digits of your Social Security number), you'll be able to update any necessary information on file. If you need further assistance or wish to continue this process, please start a new chat session or contact customer service directly by phone.

how can i buy euro currency for my european trip next month?
To purchase euro currency for your upcoming trip, you will need to submit a request using the Foreign Currency Internal Redemption Form. You can send this form via email to the Accounting Department or visit a branch in person to make your request. If you have any further questions or need assistance, feel free to reach out!

is it possible for my friend to endorse a check for me to deposit in my bank account if she doesn't have her own account?
Unfortunately, your friend would need to have her own account to deposit the check. The check can only be deposited or cashed by the person it is made out to, so she cannot endorse it for you if she doesn’t have an account.

what are the current preapproved auto loan rates?
To find out the current pre-approved auto loan rates, it would be best to contact your lending team directly. They can provide you with the most accurate and up-to-date information regarding rates based on your specific situation. If you need assistance reaching them or have any other questions, feel free to ask!

what are the required preapproved auto loan rates?
The required pre-approved auto loan rates can vary based on several factors, including your credit score, the loan term, and overall market conditions. It's best to connect with a lender from our lending team for specific rates tailored to your financial situation. They will provide you with detailed information regarding current offers and help guide you through the process.

what banks offer public notary services?
Many banks and credit unions offer public notary services to their members. It’s common for larger institutions and local branches to have notaries available on-site. It's best to check with your specific bank or credit union directly, as availability may vary by location. Additionally, some financial institutions might provide this service only for account holders, so confirming membership requirements is advisable.

how do i open an ultimate business checking account online?
Ultimate business checking accounts need to be opened in person or by calling the Business Services department. If you prefer, someone can reach out to assist you further with this process.

how do i fix a double payment on my holiday loan?
To address a double payment on your holiday loan, you can request an account adjustment. It’s best to contact customer support directly and provide them with the necessary details regarding your loan and the payments made. They may ask for your membership number or other identifying information to assist you effectively. Once verified, they will guide you through the process of correcting any discrepancies with your payments. If needed, they can also send you the appropriate forms to formalize the adjustment request.

what is qualified membership mean and is it open to everyone in the us?
Qualified membership refers to individuals who meet specific criteria set by the credit union, such as living, working, worshiping, or attending school with affiliated organizations. Additionally, those who do not have an affiliation can qualify by making a one-time $20 donation to the Holy Cross Alumni Association when opening their membership. Membership is open to both U.S. and international individuals as long as they are connected to one of the associated groups or make the donation. Immediate family members of current members also qualify for membership.

what requirements need to meet for welcome bonus offer when opening account online?
To qualify for the welcome bonus offer when opening an account online, you need to set up a new direct deposit of $200 or more per month. Additionally, it's important to register for the promotion on the website. Once your first direct deposit is received, the marketing team will monitor your account for 30 days to confirm that it is a regular direct deposit. If everything meets the requirements, you'll see your bonus deposited into your account at the beginning of the month following that 30-day monitoring period.

how can i get the overnight payoff amount for my credit union loan?
To obtain the overnight payoff amount for your credit union loan, you can reach out directly to your credit union's customer service. They can provide you with the specific details and calculations needed for your loan payoff. It's helpful to have your account information on hand when making this request to ensure a smooth process.

hello can you help me cancel pending transaction
To assist with canceling a pending transaction, I will need to verify your identity. Please provide your membership number or the last four digits of your Social Security number. Additionally, if you have access to online banking, you can check for details regarding pending transactions there. If you're unable to provide that information now, feel free to reach out when you have it available.

how can i recover my online banking access?
To recover your online banking access, you can start by providing your membership number or the last four digits of your social security number for verification. After that, you'll be asked some security questions to confirm your identity. Once verified, you may reset your online banking credentials. If you're prompted, use the username you've set up and the last four digits of your social as a temporary password. Make sure to select new security questions and answers during this process. If you encounter any issues or need further assistance, feel free to reach out via phone at 800-522-6611 or initiate a new chat session.

how can I cancel a pending transaction in the app?
To cancel a pending transaction in the app, you typically need to navigate to your account section. Look for the transaction in question under recent activity or pending transactions. If there is an option available to cancel it, you'll find it there. If you're unable to locate this option or if the transaction cannot be canceled through the app, it's best to reach out directly via phone or chat with customer support for further assistance.

how can I open a joint bank account without an SSN?
To open a joint bank account without a Social Security Number, you can visit a local branch of the financial institution. You'll need to bring in current government-issued IDs for both account holders and proof of address documentation. One account holder should have an SSN, while the other can proceed with just their ID and proof of address. It's always best to check with the specific bank for any additional requirements they may have.

how can I reactivate my inactive debit card and order a new one?
To reactivate your inactive debit card, you will need to order a new one since it was closed due to your account being negative for more than 30 days. You can request a new debit card by visiting an NDFCU branch, where they can also provide you with a temporary debit card while processing your new one. If you prefer, you may also inquire about the ordering process through online banking or customer service channels.

why is my savings account frozen
Your savings account may be frozen due to an amount owed on your account, as indicated in the conversation. To resolve this issue and understand the specifics regarding the freeze, it is recommended that you contact customer service directly or speak with a credit counseling representative. They will provide guidance on how to address any outstanding balances and help you regain access to your funds.

what's my username for the ford escape?
It seems there was no mention of a username specifically for the Ford Escape in our conversation. However, your online banking username is provided as JADSL21. If you need assistance with anything else or have further inquiries about your account, feel free to ask!

how do i change name on mortgage?
To change the name on a mortgage, you typically need to contact your mortgage lender directly. They will provide you with the necessary forms and information regarding their specific process. Generally, you'll need to submit a request along with any required documentation, such as a marriage certificate or court order if applicable. It's important to ensure that all parties involved in the mortgage are aware of and agree to the changes. If you have further questions or need assistance, reaching out to your lender’s customer service can be very helpful.

how can I avoid the mailed statement fee for my savings account?
To avoid the mailed statement fee for your savings account, you can opt into e-statements, which are a free statement option. This typically involves verifying your identity through some security questions. Once you've successfully opted in, you will only receive electronic statements and will no longer incur the monthly fee associated with paper statements.

can need send bank statement with account activity and beginning balance for february please?
It looks like you're requesting a bank statement that includes account activity and the beginning balance for February. Unfortunately, I am unable to assist with generating or sending statements directly. However, you can typically access your account information through online banking where you may find the necessary statements available for download. If you need further assistance, please feel free to reach out to customer service directly at your credit union.

where can I get euro cash today?
You can obtain euro cash at any NDFCU branch location, as they offer foreign currency ordering services for members. If you need further assistance or have more questions, feel free to ask!

how can I access my heloc statements online?
To access your HELOC statements online, visit the credit union's website and log into your online banking account. Once logged in, navigate to the member services section and select e-statements. This will direct you to your account statements where you can find the information related to your HELOC, typically listed after your savings or checking account details. If needed, you can request assistance from customer service to help retrieve a copy of your statement.

how do i find my activation code for clickswitch?
To find your activation code for Clickswitch, please wait for an email from your representative. This email will contain the necessary instructions along with your activation code. If you have any further questions or need assistance, feel free to reach out.

wondering if can raise debit card limit for car payment?
It is possible to make a car payment online using your debit card, and you have a daily credit-based signature limit of $2,500. If you're making the payment at a terminal, you can also utilize this credit limit by bypassing the PIN function. However, please note that limits cannot be permanently raised; temporary adjustments can be made as needed for specific transactions. If you need assistance with anything else or have further questions about your account limits, feel free to ask!

how to move money from united federal union account to irs cd?
To move money from your United Federal Credit Union account to an IRS CD, you'll need to follow these general steps: 1. **Contact Your Credit Union**: Reach out to your credit union's customer service or visit a local branch for assistance. They can provide specific instructions based on their policies. 2. **Initiate the Transfer**: Ask about the process for transferring funds from your checking or savings account to the IRA CD. This may involve filling out a form or completing the transfer online. 3. **Provide Necessary Information**: Be prepared to provide details such as your account numbers and any relevant documentation related to the IRA CD. 4. **Confirm Transaction Details**: Ensure that you double-check all transaction details before finalizing the transfer, including amounts and any applicable fees. 5. **Monitor Your Accounts**: After initiating the transfer, keep an eye on both accounts to confirm that the funds have moved successfully. Consulting with a financial advisor might also be beneficial if you're unsure about any aspects of moving funds into an IRS CD or managing retirement accounts in general.

wondering what my car payment limit is?
Your car payment limit is based on your debit card's credit and PIN-based limits. You have a $2,500 daily credit-based signature limit that you can use for payments online or at terminals. Additionally, your PIN-based limit is typically $400 per day, but it has been raised by $100 for today, allowing you to spend up to $500 with your PIN. If you're making an online payment, you should be able to proceed without any issues using the higher credit limit.

may order checkbook?
Yes, you can order a checkbook. The cost for one box of 80 checks is $27.45, with an estimated delivery date provided. If you need checks sooner, you can visit a branch to get a page of 4 checks printed for $1. Would you like to proceed with the order?

what are the best options for high yield savings accounts to earn more interest while keeping my emergency savings safe?
While NDFCU does not offer a high yield savings account, you might consider their Ultimate Checking Account, which features tiered interest rates. To earn interest with this account, a minimum balance of $5,000 is required. Balances over $5,000 can earn up to 3.75% for amounts above $1 million. This could be a good option if you're looking to maximize earnings on your emergency savings while keeping them accessible and safe. It's always wise to compare different financial institutions for the best rates that suit your needs.

What are the best options for high-yield savings accounts to earn interest on emergency savings while avoiding market risks?
While the conversation indicates that there is no high-yield savings account offered, an alternative option for earning interest on emergency savings could be the Ultimate Checking Account. This account features tiered interest rates and requires a minimum balance of $5,000. Any amount above this threshold earns interest, allowing you to grow your funds while maintaining liquidity. It's important to consider other financial institutions as well, as many may offer high-yield savings accounts with competitive rates that align with your goals for safety and accessibility in managing emergency funds. Always compare terms and conditions to find the best fit for your needs.

how do i sign into my business online account?
To sign into your business online account, you'll need to use your username, which is typically a combination of your first and last name. If you haven't set up an online banking account yet, it can be created for you. In case you've forgotten your password, you can request a password reset link sent to the email associated with your account. Make sure to check that email for instructions on how to reset your password and access the account. If you encounter any issues or have further questions, feel free to ask!

how can I retrieve my last three months bank statements?
To retrieve your last three months of bank statements, you can log in to your online banking account using your usual login credentials. Once you're logged in, navigate to the "Member Services" tab where you'll find options related to your statements. If you need further assistance or have any questions during the process, feel free to ask!

does debit card work with apple pay?
Yes, the debit card will work with Apple Pay once you receive the card and activate it.

how do i log in to my new business account?
To log in to your new business account, visit the website and look for the business login option. If you encounter any issues or need to reset your password, it's recommended that you call customer support at 1-800-522-6611 and choose option 7 for assistance from an agent.

how do i deposit funds into my bank account using aba routing number?
To deposit funds into your bank account using an ABA routing number, you typically need to provide your employer or the party making the deposit with both your routing number and your account number. This information allows them to initiate an ACH transfer directly into your account. If you're expecting a direct deposit from an employer, ensure that they have accurate details for processing. If you're depositing funds via another method, like a third-party service or app, follow their specific instructions for entering these numbers during the transaction process. For added security and accuracy, always double-check the numbers you provide to avoid any errors in processing. If you have further questions about specific methods or need assistance with anything else related to deposits, feel free to ask!

What is my mother’s maiden name for the login verification?
For your login verification, you will need to provide the answer to the security question that was set up when you created your online banking account. If you're unsure of what it is or need further assistance, please reach out directly by calling the provided number or visiting a branch with valid identification.

what's a good email to send my request for the auto loan registration?
You can send your request for the auto loan registration to the email address provided by the support team. They will be able to assist you with your inquiry.

what personal loan options are available?
There are several personal loan options available that can cater to different needs. These typically include: 1. **Unsecured Personal Loans**: These loans do not require collateral and can be used for various purposes, such as consolidating debt or covering unexpected expenses. 2. **Secured Personal Loans**: With this type of loan, you provide collateral (like a vehicle or savings account), which may result in lower interest rates. 3. **Fixed-Rate Loans**: These loans have a consistent interest rate throughout the term, making it easier to plan your monthly payments. 4. **Variable-Rate Loans**: The interest rate on these loans can change over time based on market conditions, potentially leading to lower initial rates but varying payments later on. 5. **Debt Consolidation Loans**: Specifically designed to consolidate multiple debts into one single payment with potentially better terms. 6. **Personal Lines of Credit**: This option allows for borrowing up to a certain limit, providing flexibility in how much you use and when you pay it back. If you're interested in any specific type or need more details about eligibility requirements and application processes, speaking directly with a lender would be beneficial!

how can I set up direct deposit for my new job without a voided check?
You can set up direct deposit for your new job without a voided check by requesting an account verification form from your financial institution. This form typically provides the necessary details about your account, such as the account number and routing number, which you can then give to your employer. Additionally, some institutions offer services like Clickswitch that facilitate moving direct deposits from another bank to your new account. If you need assistance with obtaining any forms or enrolling in these services, don’t hesitate to reach out to customer service for help.

need contact phone for loan account representative?
To obtain the contact phone number for your loan account representative, please provide your membership number or social security number so that we can pull up your account details. Once we have that information, we'll be able to assist you further in reaching out to your designated loan officer.

how can i fix extra info issue for my credit card application?
To address any extra information issues with your credit card application, the best course of action is to reach out directly to our lending team. They can provide specific guidance based on your situation. You may also consider calling us at the provided phone number for immediate assistance. If you prefer, we can arrange for a lender to contact you directly to help resolve any concerns regarding your application.

why won't extra info let me process my credit card application?
Extra information might be required to verify your identity or assess your financial situation more accurately. This can include details about your income, employment, or credit history. Ensuring that all requested information is complete and accurate is crucial for processing the application smoothly. If you're encountering issues, it may be helpful to reach out directly to customer support for assistance with specific requirements related to your application.

how can i reset my password to make a payment?
To reset your password for making a payment, you can follow these steps: First, visit the login page of your account and look for the "Forgot Password" option. Click on it and provide any required information to verify your identity. Once verified, you'll receive instructions to create a new password via email or text message. If you're having trouble with this process or if your account is disabled due to multiple invalid sign-ons, you may need assistance from customer support who can help reset your password directly.

how much does life insurance cost?
The cost of life insurance can vary widely based on several factors, including your age, health, lifestyle, the type of policy you choose (such as term or whole life), and the coverage amount. Generally, younger individuals in good health may find lower premiums compared to older applicants or those with pre-existing conditions. It's best to reach out to a representative for personalized quotes and options tailored to your specific situation.

why is my card still locked after resolving issues with the account?
It seems that your card may still be locked due to a lack of recent activity. The fraud department initially flagged it because there hadn't been any transactions for a while, and they wanted to ensure the attempted transaction was legitimate. While I have resolved the issue and reactivated your card based on our verification process, it's possible that further security measures are in place or additional confirmation might be required. If you're still experiencing issues with accessing your card, please reach out again so we can assist you further and ensure everything is functioning properly.

why is my card locked?
There could be several reasons why your card is locked. It might have been flagged for unusual activity, you may have exceeded your spending limit, or there may have been a security precaution taken if there were multiple failed attempts to use the card. To get more specific information about your situation and help unlock your card, please provide your membership number or full social security number so we can access your account details.

what can i do about my past due car loan payment with ndfcu after opening a new account?
To address your past due car loan payment with NDFCU after opening a new account, you'll need to verify a couple of details first. It appears there might not be an active auto loan linked to your current membership. You should check if the car loan is associated with your old account or if it's possibly under a different member number. If you find that the auto loan is indeed through NDFCU but not showing up in your new account, it would be best to contact their customer service directly for clarification and guidance on how to proceed with the payment. They can assist you in setting up any necessary payments and provide options for resolving any overdue status on your loan. Additionally, ensure that you've updated all relevant information related to the payment methods since transitioning accounts, as this could affect how you're able to make payments moving forward. If needed, they may also help facilitate communication regarding any missed payments and work out potential solutions.

what's the number to call for help with my accounts?
To obtain the number for assistance with your accounts, please visit the official website of NDFCU or check any recent correspondence from them. Customer service contact information is typically available on their homepage or in account statements. If you have further questions, feel free to ask!

how do I get my document notarized and faxed to the branch?
To get your document notarized and faxed to the branch, you can follow these steps: 1. Find a local notary public who can notarize your document. Notaries are commonly available at banks, legal offices, or dedicated notary services. 2. Once your document is notarized, use a fax machine or an online fax service to send it to the branch’s fax number. Make sure to include any necessary cover sheets or information required by the branch. 3. If you're unsure about the specific requirements for sending documents to the branch, it's best to call them directly for guidance. If you need further assistance or have questions regarding this process, feel free to ask!

where is my tax information slip?
Your tax information slip would have been sent out by January 31st, which is the IRS deadline for sending tax forms. If you haven't received it, it's possible that your membership didn't accrue enough interest to require a form for the year 2024. You can check if a digital version of your tax forms is available by logging into your online banking account on a desktop computer. Navigate to "Member Services" and then select "eStatements." Alternatively, you can find the total interest accrued at the end of your December 2024 statement. If you need further assistance or have any other questions, feel free to ask!

hi maia can you help me resolve the credit card transaction issues?
It appears there were attempted purchases on your card that you did not authorize, which led to the restriction of your card. A representative was able to confirm the fraud case and has closed your current card. They have also ordered a new card for you, which should arrive in about 10 business days. If you need further assistance or have any additional questions, feel free to ask!

what documents do I need to provide remotely to open an additional bank account for my LLC in Florida?
To open an additional bank account for your LLC in Florida remotely, you typically need to provide the following documents: 1. **Operating Agreement**: This outlines the structure and management of your LLC. 2. **EIN (Employer Identification Number)**: You can obtain this from the IRS if you haven’t already done so. 3. **Articles of Organization**: This document is filed with the state when forming your LLC. 4. **Identification**: A valid government-issued ID for all authorized signers on the account. 5. **Resolution to Open a Bank Account** (if applicable): This may be required if there are multiple members or managers. It's important to check with your specific bank, as requirements may vary slightly depending on their policies.

why is my credit card rejecting transactions?
Your credit card may be rejecting transactions due to suspected fraudulent activity. In the conversation, it was indicated that there were attempted purchases for amounts you did not authorize, which led to the card being restricted for your protection. To resolve this issue, it would be necessary to close the current card and issue a new one. If you're experiencing problems with your card, it's best to contact customer support directly for assistance and verification of your account details.

why is my payment being denied?
Your payment was likely denied due to exceeding the daily signature-based transaction limit, which is set at $2,500. In this case, you had around $1,500 remaining for the day when you attempted a transaction of $1,995.92. The good news is that your limit has been adjusted to allow for the transaction to go through successfully now. If you have any further questions or need assistance with anything else, feel free to ask!

how can I apply for an auto loan online?
To apply for an auto loan online, you can visit the NDFCU website and navigate to the loans section. There should be an option for auto loans where you can find details about the application process. Typically, you'll fill out an online application form with your personal and financial information. If you need assistance during the process or have any questions, feel free to reach out to a loan officer who can guide you through it.

why isn’t ndfcu allowing me to connect my chase bank account?
There could be several reasons why you're experiencing difficulties connecting your Chase Bank account to NDFCU. It may require verifying your identity or providing the correct account and routing numbers. Additionally, there might be specific security protocols in place that need to be followed before linking external accounts. If you haven't already, it would be helpful to reach out directly through customer support for assistance with this process, as they can guide you step-by-step based on your individual situation.

can help set face log back?
To reset your online banking access, you'll need to go through a few security questions for verification. Once you've answered those questions correctly, you can log in with your username and use the last four digits of your social security number as your password. After logging in, make sure to update your security questions and answers for added protection. If you have any other inquiries or need further assistance, feel free to ask!

deposit coming know received?
It appears that there are currently no direct deposits received from the company you mentioned. The account and routing number they have may not be complete, which could affect the deposit process. If you can confirm their details, it might help ensure everything is set up correctly for future transactions. If you have any other questions or need further assistance, feel free to ask!

What are the differences between Mastercard and Visa?
Mastercard and Visa are both widely recognized payment networks that facilitate electronic transactions, but there are some differences between them. 1. Acceptance: Both cards are accepted globally, but the specific acceptance can vary by region or merchant. Some merchants may prefer one network over the other. 2. Rewards Programs: Each card issuer offers different rewards programs for their Mastercard and Visa products, which can include cashback, travel points, or discounts on purchases. The benefits depend more on the individual card rather than the network itself. 3. Security Features: Both networks provide strong security features like fraud protection and zero liability policies for unauthorized transactions; however, they may have different additional services or technologies such as contactless payments. 4. Fees: Transaction fees charged to merchants may differ slightly between Mastercard and Visa, potentially affecting costs passed on to consumers in terms of interest rates or annual fees. Ultimately, choosing between a Mastercard and a Visa often comes down to personal preference based on specific features offered by each card issuer rather than significant differences between the two networks themselves.

what are typical mortgage origination fee rates?
Mortgage origination fees typically range from 0.5% to 1% of the loan amount, although this can vary depending on the lender and specific circumstances surrounding the loan. It's best to consult directly with a mortgage representative for detailed information tailored to your situation.

do you offer financing for older vehicles?
Yes, we offer financing for both new and used vehicles. If you're interested in discussing options for older vehicles specifically, please let us know so we can assist you further.

how do I move my money savings certificate?
To move your money from a savings certificate, you'll typically need to contact your financial institution directly. They may require you to provide specific information for verification purposes. Generally, the process involves either visiting a branch or using online banking features if available. You can ask about options such as transferring funds to another account or redeeming the certificate early, keeping in mind any potential penalties or fees associated with early withdrawal. It's best to check with customer service for detailed steps tailored to your situation and their policies.

why is the debt section always showing red?
The debt section may appear red because it indicates that your current debt levels are higher than the acceptable thresholds set by the lending criteria. This could be due to a high debt-to-income ratio, which lenders often consider when evaluating applications. It's important to review this section and ensure that all reported debts are accurate and reflect your financial situation correctly. If you have specific questions about your application or need assistance, a loan officer can provide guidance tailored to your circumstances.

how can i get the direct deposit form emailed to me?
To receive the direct deposit form via email, please provide your membership number or social security number so that we can access your account and prepare the form for you. Once it's ready, it will be sent to your email address. If you have any other questions or need further assistance, just let me know!

can you help me regain access to my account?
To regain access to your account, you'll need to verify your identity by providing some information. This typically includes your membership number or full social security number, as well as answers to security questions related to your online banking. Once verified, you can have your login credentials reset and will be able to log in using your username and a temporary password provided during the process. If you have any further questions or need assistance with specific steps, feel free to ask!

how can i fix my business account login issue?
To resolve your business account login issue, you can try the following steps: 1. Ensure that you're using the correct username and password. If you've forgotten either, look for a "Forgot Username" or "Forgot Password" link on the login page to reset them. 2. Clear your browser's cache and cookies or try logging in from a different web browser or device. 3. Check if there are any ongoing maintenance updates on the website that might be affecting access. 4. If the issue persists, reach out to customer support for assistance by calling 800.522.6611 for immediate help with your account. Following these steps should help you regain access to your account smoothly!

how long will it take to reverse the direct deposit?
The time it takes to reverse a direct deposit can vary depending on the policies of your employer and the financial institution involved. Generally, once you notify your employer about the issue, they may be able to initiate the reversal process promptly. It’s best to follow up with them directly for specific timelines regarding when you can expect the funds to be returned or reprocessed into your account.

how can i recover my username without my social security number or driver's license?
To recover your username without your social security number or driver's license, it's best to visit a local branch for in-person assistance. The staff there can help verify your identity using other methods and guide you through the recovery process.

how do i recover my username without my social security number or driver's license?
To recover your username without your social security number or driver's license, it would be best to visit a local branch for in-person assistance. The staff there will be able to help you verify your identity and guide you through the recovery process.

What can I do to improve my chances of getting my credit card application accepted?
To improve your chances of getting your credit card application accepted, consider the following tips: 1. **Check Your Credit Score**: Before applying, review your credit report and score to ensure they meet the lender's requirements. Aim for a good or excellent score. 2. **Reduce Debt-to-Income Ratio**: Lenders prefer applicants with manageable debt levels compared to their income. Pay down existing debts if possible. 3. **Limit Recent Applications**: Avoid applying for multiple credit accounts in a short period, as this can negatively impact your credit score. 4. **Maintain Stable Income**: Ensure you have consistent and sufficient income that can support repayment of any new debt. 5. **Correct Errors on Your Report**: Review your credit report for inaccuracies and dispute any errors that could adversely affect your application. 6. **Choose the Right Card**: Select a card suited to your financial situation and needs; some cards are tailored for those with lower credit scores. 7. **Provide Accurate Information**: Make sure all information on your application is complete and accurate to avoid delays or issues in processing. By addressing these areas before submitting an application, you may enhance the likelihood of approval.

what should I put for income on my credit card application if I don't receive a paycheck?
If you don't receive a paycheck, you can include other sources of income on your credit card application. This could be income from self-employment, business profits, rental properties, investments, or any other reliable sources of revenue. Be sure to provide accurate details and documentation for these income sources if requested. It's important to present a clear picture of your financial situation so the lender can make an informed decision.

hi, what special offers and benefits do ndfcu members receive for being a notre dame faculty member or simply an nd employee?
NDFCU offers a refer-a-friend program where both the member and their referred friend or family member can receive $50 each when certain conditions are met, such as opening a checking account with a minimum monthly direct deposit, or other products like credit cards or loans. Additionally, being affiliated with Notre Dame may provide eligibility for membership benefits, although specific offers tailored exclusively for Notre Dame faculty or staff were not mentioned in the conversation. For detailed information on any additional benefits available to NDFCU members associated with ND employment, it's best to check directly with NDFCU or visit their website.

how do i exchange mexican pesos for another currency?
To exchange Mexican pesos for another currency, you would typically follow these steps: 1. **Check Currency Exchange Services**: Visit a bank or currency exchange service that offers foreign currency exchanges. Some financial institutions may have specific procedures for exchanging currencies. 2. **Prepare Your Pesos**: Ensure that your Mexican pesos are in good condition and ready for the transaction. 3. **Complete Necessary Forms**: You may need to fill out an internal request form or provide identification, depending on the institution's policies. 4. **Exchange Fees**: Be aware that there might be fees associated with the exchange process, which can vary by provider. 5. **Receive Your New Currency**: Once processed, you'll receive your exchanged currency according to the current rates offered by the institution. For more detailed procedures specific to your situation or institution, it's best to contact them directly or visit their website.

where can i find a place to exchange coins for cash in south bend?
In South Bend, you can exchange your coins for cash at any of our branch locations that have a coin machine. Simply insert your coins into the machine located in the lobby, and it will print a ticket for you. You can then take that ticket to the teller line to receive cash or make a deposit. If you're near St. Mary's, please note that this location does not have a coin machine available.

what unique relevant benefits does ndfcu offer for financing a house?
NDFCU offers several unique benefits for financing a house, including competitive mortgage rates and flexible loan options tailored to meet individual needs. They provide personalized service through dedicated mortgage loan officers who can guide you throughout the process, ensuring that you understand your choices and feel confident in your decisions. Additionally, NDFCU may offer special programs or incentives for first-time homebuyers or members of certain communities. Their commitment to customer support means you have access to resources and assistance whenever needed, whether by phone or email.

how can I find my Notre Dame account in the Zelle application?
To find your Notre Dame account in the Zelle application, you will need to link your account manually. This involves entering your account number and routing number directly into Zelle, as searching by name is not an option. If you have any further questions or need assistance with this process, feel free to ask!

please tell current balance today
The current balance in your checking account is $1,507.85. If you need any further assistance or have other questions, feel free to ask!

grace period puts mind ease, can i roll over the cds or how do i handle dispersals?
It's great to hear that the grace period provides you with some peace of mind. Yes, you can typically roll over your CDs at maturity if that option is available. To handle dispersals or any specific instructions regarding your accounts, it would be best to contact your branch directly or check their guidelines on managing CD renewals and withdrawals. If you're having trouble reaching them, I can assist in notifying the managers about your attempts to connect. Let me know how else I may help!

one questions often code word actually code word i’ve orgotten need set?
If you've forgotten your code word, you can reset it by logging into your online banking account. Once logged in, navigate to the personal information section located under your initials in the upper right-hand corner. There you'll find options to update or set a new code word. If you need further assistance, feel free to ask!

how can I activate online access for my business account?
To activate online access for your business account, you will need to contact customer service directly or visit a branch location. They can guide you through the process and ensure that all necessary verification steps are completed. You may want to have your account information handy for easier assistance.

can you help me with my new homeowners declaration page?
Absolutely! You can send your homeowners declaration page to us via fax or email for assistance. If you have any specific questions or need further help, feel free to ask!

how i can recover my disabled account password
To recover your disabled account password, you will need to visit a branch in person with your ID. Alternatively, you can call the customer service number provided and select option 7 for assistance. Unfortunately, identity verification cannot be completed through chat sessions at this time.

hello how do I receive a voided check
To obtain a voided check, you can visit a branch in person and request a sheet of temporary checks over the counter. Unfortunately, we are unable to send out voided checks directly.

how can i fix my account if it says disabled and i can't call for help?
If your account is disabled and you're unable to call for assistance, the best course of action would be to visit a local branch in person. Make sure to bring valid identification with you, as it will help verify your identity and allow staff to assist you with reactivating or fixing your account. If visiting a branch isn't possible, consider reaching out via an alternative method such as online messaging or email if available through the institution's website.

Can you help me with my issue?
It seems that I'm unable to verify your information based on the details provided. To assist you further, it would be best to visit a branch with your ID. This will allow us to access the necessary information regarding your account and address any issues you may have. Thank you for understanding!

What can I help you with today?
It seems that you're looking for assistance with account information. To ensure your privacy and security, it's necessary to visit a branch in person with your ID to access any details related to your account. If there's anything else you'd like assistance with or any other questions you have, feel free to ask!

how do I reset my password?
To reset your password, you may need to verify your identity first. Since there have been multiple attempts that were unsuccessful, it's recommended to either visit a local branch for assistance or call the customer service number provided: 1-800-522-6611 and select option 7. They will guide you through the process of resetting your password securely.

how can I reset my password?
To reset your password, please visit the website or app where you usually log in and look for the "Forgot Password?" link. Clicking on that will guide you through the steps to reset it. If you're still having trouble, consider reaching out to customer support for further assistance.

know why not received money
It appears that your account currently has an outstanding negative balance of $161.75, which is preventing any funds from being deposited into your checking account. To resolve this issue, you'll need to address the negative balance first. You can contact the Credit Counseling Department for assistance or visit a branch in person to make a deposit and pay off the balance. Once it’s settled, you should be able to receive money into your account again.

why not receive money transfer account balance due
The reason you cannot receive money transfers at this time is due to an outstanding negative balance on your account, which currently stands at $161.75. Because of this negative balance, all services related to your checking account are suspended until the amount is paid off. To resolve this issue, you have a couple of options: you can make a deposit in person at a branch or contact the Credit Counseling Department for further assistance regarding payment arrangements.

why is my cash app transfer not going through and when will I get my government check?
There could be several reasons why your Cash App transfer is not going through. Common issues include insufficient funds, network problems, or account verification requirements. It's best to check if you have enough balance in your Cash App and ensure that your account is verified. Regarding the timing of your government check, it typically depends on the specific program or benefit you're receiving. Processing times can vary based on factors such as the agency's schedule and any potential delays in processing applications. For more detailed information about your payment status, it's advisable to contact the relevant government agency directly or check their official website for updates.

hi valeria did i miss receiving check for my closed account or will it be sent later?
The check for your closed account was placed in the mail on January 31st, which is also when your account was closed. If you haven't received it yet, it's advisable to wait a few more days for it to arrive.

is mark lantz available today for my auto loan quote?
Mr. Lantz is no longer part of the lending team, but one of our lenders will be reaching out to assist you with your auto loan quote shortly.

how can I get the cash app transfer to go through if my bank won't let it?
To get your Cash App transfer to go through while facing issues with your bank, it's important to first resolve the negative balance on your account. Since you have an outstanding balance, consider making a deposit directly at a branch or contacting the Credit Counseling Department for assistance. Once the negative balance is cleared, you should be able to use Cash App without any restrictions. If you're looking for immediate options, you could also explore linking another bank account or using an alternative payment method until your main account issue is resolved.

¿Me pueden dar un número de teléfono para hacer un pago en línea?
Para realizar un pago en línea, puedes llamar al número 1-800-522-6611 para obtener asistencia. Están disponibles para ayudarte con cualquier consulta que tengas.

hi hoping talk someone opening business account
It sounds like you're interested in discussing opening a business account. Someone from our business services department will be in touch with you shortly to assist you with that process. If you have any other questions or need further assistance, feel free to let us know!

how do i reset my password if i don’t remember my username or social security number?
If you don’t remember your username or Social Security number, the best course of action is to contact customer support directly. They will be able to assist you with verifying your identity through other means and guide you through the password reset process. Be prepared to answer additional security questions or provide any identifying information they may require.

how do i reset my password again?
To reset your password, you can follow these steps: First, ensure you have your username and the last four digits of your Social Security Number ready. When you log in using these credentials, you'll be prompted to create a new permanent username and password. Please note that the temporary password is only valid for 24 hours, so it's important to complete this process within that time frame. If you need further assistance or have questions during the process, feel free to ask!

hello, where can i find the link to apply for a savings and checking account?
You can apply for a savings and checking account by visiting the NDFCU website or using the online application form provided at this link: https://forms.joinmycu.com/mop/254/mop3/eligibility. If you prefer, you can also visit in person to complete your application. Let me know if you need any further assistance!

how can i order individual checks and correct my address for expedited shipping?
To order individual checks and ensure your address is correct for expedited shipping, you can reach out to customer service directly. They will guide you through the process of ordering checks, which may involve verifying your identity with security questions. When providing your address, make sure to confirm that it is accurate and up-to-date during the conversation. If you prefer expedited shipping options, mention that so they can provide pricing and estimated delivery times accordingly.

what financing available for new furnace home?
There are several financing options available for purchasing a new furnace for your home. You may consider personal loans, which can provide the necessary funds with fixed monthly payments. Home equity loans or lines of credit could also be an option if you have sufficient equity in your home. Additionally, some HVAC companies offer financing plans directly through their services, allowing for manageable payment structures over time. It's advisable to compare interest rates and terms from different lenders to find the best fit for your financial situation. If you're interested, I can arrange for a loan officer to discuss specific options tailored to your needs.

how can i access my online account to make loan payments?
To access your online account and make loan payments, you will need to log in using your member number as the username and the last four digits of your Social Security Number as the password. If you've recently reset your login information, ensure that you do so within 24 hours to avoid having your access disabled. Once logged in, you can navigate to the loan payment section to complete your payments. If you encounter any issues during this process, don't hesitate to reach out for further assistance.

is my payment processed or reversed?
Your payment is being processed for a reversal back into your savings account and should be completed by the end of the day. If you need any further assistance, feel free to ask!

What are the current mortgage rates?
To find the current mortgage rates, it's best to contact the mortgage department directly at the provided number. They will be able to give you the most accurate and up-to-date information regarding rates and any available options. If there's anything else I can help with, just let me know!

id reset suspended id trying?
It seems like you're trying to reset your account but may have encountered a suspension on your ID. To proceed, it's best to ensure that you are following the correct steps for resetting it and verifying your identity as required. If the account is suspended, customer support can provide specific guidance on how to get it reactivated or what further information might be needed from you. Make sure to reach out directly through the appropriate channels for assistance with your situation.

what do i need to do to reactivate my disabled account?
To reactivate your disabled account, you'll need to log in at least once every 30 days. If your account has become inactive, you can provide your membership number or social security number for assistance. Be prepared to answer some security questions to verify your identity. After verification, you will receive instructions on resetting your online access and creating new security questions and answers upon logging in.

how can i make additional payments on my mortgage online?
To make additional payments on your mortgage online, log into your NDFCU online banking account. Once logged in, click on the mortgage to navigate to our mortgage servicer's payment site. From there, you can proceed with making an additional payment. If you prefer to make a payment over the phone, you can call the customer service number provided for assistance.

where can i find atm locations?
You can find ATM locations by visiting the provided link to the NDFCU website. Once there, enter your zip code and check the box for "Deposit taking ATMs" or "CO-OP Shared Branches" to see nearby options. Additionally, you can visit a specific fee-free ATM located at 4850 S. Landing Way Ste 110, Tucson, AZ 85714. If you prefer in-person assistance, there's also an appointment-only branch at 3567 E Sunrise Suite 225 in Tucson, AZ 85718.

can't find buss card right email address [email protected] am new nd usa recent deposit first fellowship grant payment idea amount hence wanting access account online
It seems you're having trouble locating the correct email address for assistance and accessing your online account. To help you with your account access, please have your membership number ready. Additionally, if you've made a recent deposit like a fellowship grant payment, that information will be useful during verification. If you'd like to provide more details or specific questions about accessing your account, I'd be happy to assist!

need accurate file taxes correct?
Yes, it is important to file your taxes accurately. If you're considering any changes in residency or financial circumstances, such as residing temporarily or permanently in another country, it may be beneficial to consult with a tax professional to understand any implications and ensure compliance with tax regulations. This way, you can navigate the process smoothly and avoid potential issues.

how send dec page amp invoice follow payment
To send the declaration page and invoice following payment, you can either fax them to the designated number or email them to the provided address. Make sure to include any necessary authorization if required for processing. If you need further assistance, feel free to ask!

what's the difference in APY between a business savings account and a personal savings account?
The difference in APY between a business savings account and a personal savings account can vary based on the financial institution's policies. Typically, personal accounts may have lower interest rates compared to some business accounts, which might offer higher returns due to different market factors or requirements. To get specific details about the APYs for both types of accounts, it's best to check directly with your financial institution or visit their website for the most accurate and up-to-date information.

where can i find coin exchange machines nearby
You can find coin exchange machines at all of our locations except for St. Mary's. If you need assistance with finding the nearest location, feel free to ask!

anyone update loan processing today closing still on wednesday?
Unfortunately, I don't have access to specific updates regarding loan processing. It would be best to reach out directly to the individual handling your loan or their manager for the most accurate information on the closing date. If you need further assistance, feel free to create a new chat session or contact us via phone.

when will I get an update on my loan processing?
To get an update on your loan processing, it’s best to reach out directly to our customer service team. You can contact us via phone at 800.522.6611 for the most accurate and timely information regarding your loan status. Thank you for your patience, and we look forward to assisting you!

what are the monthly service fees for my ultimate personal checking and share savings accounts if my balances fall below the minimums?
The monthly service fee for the ultimate personal checking account is typically $5 if your balance falls below the required minimum. For the share savings account, there is a similar condition: if you do not have other active accounts under your membership and your balance falls below $400, a fee will apply. It's always good to keep an eye on those balances to avoid any fees!

am able deposit sister reimbursement check school if doesn’t have bank account?
You would not be able to deposit a third-party check on behalf of your sister at NDFCU. She would need to have her own account and meet the necessary requirements, including having a valid ID and going through a credit check. If she is interested in opening an account, that could be a good option for managing her funds directly.

can you help me stop the payment that’s pending?
To stop a pending payment, you'll need to reach out directly to the service provider associated with that transaction. In this case, since the pending payment is for Boost Mobile, contacting them would be the best course of action. They can assist you further with any changes or cancellations related to your payments. Unfortunately, once a payment is in a pending status, there isn't anything that can be done on our end until it processes.

can i skip my truck payment for january?
To determine if you are eligible for a skip payment on your truck for January, it would be best to contact customer service directly at 800.522.6611. They can review your account and provide guidance on any available options.

how long until direct deposit is available to access funds for vet bill?
The deposit should be in your account within the hour, so you can expect to access the funds for your vet bill shortly. The team is working diligently to process all incoming deposits as quickly as possible.

can i get my direct deposit available today to pay the vet?
To check if your direct deposit can be made available today, it's best to contact customer service directly. They will be able to provide you with specific details regarding the timing of your deposit and any options that may be available for urgent situations like paying a vet bill. You can reach them at 1-800-522-6611 for immediate assistance.

why haven't i received my full refund yet?
It appears that the delay in receiving your full refund may be due to a few factors. Since you mentioned that DoorDash initially credited you and it has been some time since the transaction, it's possible that they processed their response already. Additionally, filing a dispute could take time as well, and there is no guarantee of getting all funds returned if there was an initial credit issued by DoorDash. If you're looking for further assistance on this matter or to explore options regarding your card, please let me know how I can help!

what is the max amount allowed for an auto loan refinancing?
The maximum amount allowed for auto loan refinancing can vary based on several factors, including the lender's policies and your creditworthiness. It's best to contact a loan officer who can provide specific details tailored to your situation and help you understand the options available for refinancing your auto loan.

why can't i log into my account?
It seems that your account was disabled due to too many invalid sign-on attempts. This is a security measure to protect your information. To regain access, you can reset your password using the last four digits of your Social Security number, which will then prompt you to create a new password. If you need further assistance with this process or have any other questions, feel free to ask.

what are the ultimate business checking rates today?
The current rates for the Ultimate Business Checking account are as follows: - $0 - $49,999: 0.00% - $50,000 - $99,999: 1.00% - $100,000 - $999,999: 2.25% - $1,000,000 and above: 3.50% Additionally, you can earn up to 3.75% in dividends based on your account balance. If you need more information or further assistance, feel free to reach out!

hi how do i check if my account is active?
To check if your account is active, you can log into your online banking portal. If you're unable to access it or have questions about your account status, please contact customer service directly at 1.800.522.6611, option 7 for assistance. They can help verify the status of your account securely after confirming your identity through security questions.

how do i register apple pay on my watch
To register Apple Pay on your Apple Watch, follow these steps: 1. Ensure that your Apple Watch is paired with your iPhone and has the latest software updates. 2. Open the Wallet app on your iPhone. 3. Tap the plus sign (+) to add a new card. 4. Follow the prompts to either scan your card or enter its information manually. 5. Once added, you may be prompted to verify your card through a text message or email from your bank or credit union. 6. After verification, open the Apple Watch app on your iPhone. 7. Scroll down and tap on "Wallet & Apple Pay." 8. Select “Add Card” if it doesn’t automatically sync with what’s in the Wallet app. Once completed, you can use Apple Pay directly from your watch at participating merchants by double-clicking the side button and holding it near a contactless reader. If you encounter any issues during this process, consider reaching out to Apple's customer support for further assistance.

how can I activate my new atm card and get help with my online account being disabled?
To activate your new ATM card, you typically need to follow the instructions provided with the card. This may involve calling a specific number or visiting an ATM and following the prompts. For assistance with your online account being disabled, it's best to contact customer support directly. They can guide you through the verification process and help restore access to your account. Be prepared to answer some security questions for verification purposes.

how do i reset my online banking password?
To reset your online banking password, please visit the login page of your banking institution's website. Look for a "Forgot Password" or "Reset Password" link, and follow the prompts. You may need to verify your identity by answering security questions or receiving a verification code via email or SMS. If you encounter any issues during this process, contacting customer support directly will provide additional assistance.

what are the membership requirements for joining living oregon?
To join Living Oregon, members must meet specific eligibility criteria based on where they live, work, go to school, or through an immediate family member who is already a current member. Additionally, if none of these qualifications apply, a $20 donation to the Holy Cross Alumni Association can qualify the applicant. An initial deposit of $5 is also required to open an account. Valid identification (such as a driver’s license, state ID, passport, or permanent resident ID), proof of mailing address (not using a P.O. Box unless for military addresses), and a Social Security Number are necessary for the application process.

can you help me update my card info for my subscription?
Absolutely, I can assist you with updating your card information for your subscription. We offer a service called CardSwap through ClickSWITCH that allows you to update your payment details across multiple services in one place. To get started, we'll need to verify some security information. Once that's done, I'll help you enroll in the service and provide instructions on how to complete the card swap process. Let me know if you're ready to proceed!

how can i swap bank accounts for my mortgage auto pay?
To swap bank accounts for your mortgage auto pay, you'll typically need to contact your mortgage lender directly. They may have a specific process in place for changing the account from which payments are deducted. You can usually find this information on their website or by calling their customer service line. Be prepared to provide details about both your current and new bank accounts, as well as any necessary identification or verification information they might require. It's also a good idea to ensure that there are sufficient funds in the new account before the next payment is due to avoid any issues.

how can I follow up with the credit counseling department to get a response?
To follow up with the credit counseling department for a response, you can directly call them at the provided number. This will allow you to speak with someone immediately and get your questions addressed more quickly than waiting for email correspondence. If you've already forwarded your emails to them, they will respond in the order received, but calling can expedite the process.

what are the current exchange rates and fees for exchanging dollars to mexican pesos?
The information provided does not include specific exchange rates for converting dollars to Mexican pesos, as these rates can fluctuate frequently. However, I can outline the applicable fees for foreign currency transactions: - Currency Conversion Fees: - Debit Cards: 1% - Visa Platinum/Rewards: 2% - Visa Classic/Select: 4% - Transaction Fees: - Single Currency Transactions: 0.80% - Multiple Currency Transactions: 1.00% If you want to order or redeem foreign currency, there are also procedures in place that involve additional fees and requirements. For the most accurate exchange rate at a given time, it’s best to check with your financial institution or a reliable currency exchange service directly. Would you like assistance with anything else?

what are the correct routing aba number for federal wire code international transfers?
The correct routing ABA number for federal wire transfers is 271291596. This number should be used for both domestic and international transfers. If you have any other questions or need further assistance, feel free to ask!

what are the current rates and options for refinancing my auto loan?
To provide you with the most accurate information regarding current rates and options for refinancing your auto loan, it would be best to connect with a loan officer. They can discuss your specific needs and offer tailored solutions. If you're interested, please let me know the best time and phone number for them to reach you, or feel free to inquire directly about rates on our website or through customer service.

hi lynnea can you check on my direct deposit status and the exceptions list?
To check on your direct deposit status and the exceptions list, please contact customer service directly. They will be able to assist you with specific account inquiries and provide the most accurate information. If you're having trouble accessing your online banking, it might also be helpful to call in for support. Thank you!

what are the current lending rates for multifamily commercial properties in south bend?
To obtain the most accurate and up-to-date information on current lending rates for multifamily commercial properties in South Bend, it would be best to connect directly with a lender from our team. They can provide detailed insights tailored to your specific needs and circumstances. If you’d like, I can assist you in getting in touch with them.

what are list segs?
List segments, often referred to as list segs, are subsets of a larger audience or customer base that are grouped together based on specific criteria or characteristics. These segments can be defined by factors such as demographics, behaviors, interests, or engagement levels. By creating targeted list segments, organizations can tailor their communications and marketing efforts more effectively to meet the needs and preferences of different groups within their audience. This approach helps improve engagement and response rates by delivering more relevant content to each segment.

what are the financing options available for a late model used vehicle and how can i guarantee getting the best rate possible?
Financing options for a late model used vehicle typically include traditional auto loans, credit union financing, and dealer financing. Each option may offer different terms, interest rates, and repayment periods. To secure the best rate possible, consider the following tips: 1. **Check Your Credit Score**: A higher credit score can qualify you for better interest rates. 2. **Shop Around**: Compare loan offers from various lenders to find the most competitive rates. 3. **Consider Pre-Approval**: Getting pre-approved for a loan can give you bargaining power at dealerships. 4. **Negotiate Terms**: Don't hesitate to negotiate with lenders or dealers on both price and financing terms. 5. **Make a Larger Down Payment**: A larger down payment reduces the amount financed, which can lead to lower monthly payments and potentially better rates. It’s also beneficial to speak with lending specialists who can provide tailored advice based on your financial situation and help navigate available options more effectively.

is ndfcu planning to offer zelle services directly through their own app or just as an integration with existing banking apps?
NDFCU is currently not planning to integrate with Zelle, which indicates that they will not be offering Zelle services directly through their own app or as an integration with existing banking apps at this time. If you have any further questions or need assistance with anything else, feel free to ask!

am i able to access my loan information online?
Yes, you can access your loan information online by activating your online banking account. Once activated, you'll be able to log in using your membership number and a temporary password. This will allow you to view details about your loans, make payments directly from your NDFCU account, and manage other financial products offered by the credit union. If you need assistance with the setup or have any questions, feel free to reach out for help.

how can I avoid bumping into things while chatting?
To avoid bumping into things while chatting, it's helpful to find a quiet and spacious area where you can focus. Consider using headphones or a headset for better sound quality, which allows you to move around without distractions. Staying aware of your surroundings by regularly checking in with your environment can also help prevent any accidental collisions. If you're on the go, try to establish a routine that includes designated spaces for conversation so you know where it's safe to move freely.

hi how can i access the bill pay iphone app?
To access the Bill Pay feature on the iPhone app, you need to be logged into your online banking account. Once you're logged in, navigate to the "Move Money" tab, and you'll find Bill Pay as an option above "Make a Transfer." If you haven't enrolled in Bill Pay yet, please note that enrollment typically takes about 1 to 2 business days for approval. If you have any more questions or need further assistance, feel free to ask!

how can I get my payment approved for the computer purchase?
To get your payment approved for the computer purchase, first ensure that you're within the daily card limit. If your transaction was declined due to exceeding this limit, you can request an increase in the limit. Additionally, verify any recent deposits or transactions on your account to ensure everything is up-to-date. Once these steps are taken, you should be able to reattempt the transaction successfully. If you need further assistance with this process or have other questions, feel free to ask!

how can I transfer money from my NDCU checking account to my Western Alliance Bank account?
You can initiate a transfer from your NDFCU checking account to your Western Alliance Bank account either online or in person. If you're transferring online, you would typically use the bank's online banking platform to set up an external transfer. If you prefer doing it in person, visiting a branch will allow you to request assistance from a representative. If you'd like more specific instructions or need help with the process, feel free to provide your membership number for us to pull up your account details and assist further. Additionally, if you're considering options like wire transfers into your NDFCU account, that's definitely possible as well. Let me know how else I can assist you!

are these calls from ndfcu legitimate?
To determine the legitimacy of the calls you received, it's important to verify specific details. Check if any voicemails were left or if the callers provided their names and reasons for reaching out. For further assistance and confirmation regarding your account, please contact NDFCU directly at 1-800-522-6611. They will be able to provide you with accurate information about these calls.

how long does mobile deposit take to process?
Mobile deposit processing times can vary, but typically, deposits are available within one business day. However, it may take a bit longer during peak times or if there are any issues with the deposit. If you have specific concerns about a recent deposit, it's always a good idea to follow up with your financial institution for the most accurate information.

why can't I set up external transfers from my NDFCU account to Chase?
It seems that you cannot set up external transfers from your NDFCU account to Chase because the process requires adding your Chase account information as a payee in your Bill Pay system. This setup allows you to send funds directly from NDFCU to Chase. If you're looking to pull funds from Chase into your NDFCU account, you can add your NDFCU account in the Chase Bill Pay section instead. Make sure to check for any specific requirements or errors if you're encountering issues during this setup.

need info on how to get loan for house repair?
To get a loan for house repairs, you can start by contacting your financial institution or credit union to discuss your needs. They will guide you through the process and may ask for information such as how much funding you're seeking, details about your current home ownership status, and any existing loans on the property. It’s also helpful to have an idea of which branch you typically visit if in-person assistance is needed. Once you've provided the necessary information, a loan officer will reach out to discuss available options tailored to your situation. If there's anything else you'd like assistance with regarding this process, feel free to ask!

need reset password account?
To reset your password for your account, please provide your online banking username and answer a few security questions to verify your identity. Once verified, you will receive instructions on how to log in with a temporary password. Remember to log in at least once a month to avoid being locked out again. If you need further assistance or if you're not the account owner, please have the primary account holder contact us directly.

how can i reset my hsa account password?
To reset your HSA account password, please visit the online banking login page and look for the "Forgot Password" or similar option. You will likely need to verify your identity by answering security questions or receiving a verification code via email or phone. If you encounter any issues, feel free to reach out to customer support for assistance.

why was my ach returned and how can I resolve this bank error?
The ACH transaction you inquired about was not located in the credit union's records, indicating that it may not have reached us due to a possible error on the company's side. Common reasons for an ACH return include account number errors, routing issues, or mismatched names on the accounts involved. Since there were no rejected payments found related to this transaction, it's recommended to contact the company directly for clarification. To resolve any potential issues with future transactions, double-check your account details with the originating company and ensure that all information is accurate. If further assistance is needed regarding wire transfers or other banking services, please let me know!

what are the best options to consolidate my debt?
There are several effective options for consolidating debt that you might consider: 1. **Debt Consolidation Loans**: These loans allow you to combine multiple debts into a single loan with one monthly payment, often at a lower interest rate. 2. **Balance Transfer Credit Cards**: If you have good credit, transferring high-interest credit card balances to a card with a lower interest rate can save money on interest and simplify payments. 3. **Home Equity Loans or Lines of Credit**: If you're a homeowner, using your home’s equity can provide funds to pay off higher-interest debt, but be mindful of the risks involved. 4. **Debt Management Plans (DMP)**: Working with a credit counseling agency, you can create a DMP where they negotiate lower rates and manage payments for you. 5. **Personal Loans from Credit Unions or Banks**: These may offer competitive rates compared to traditional lenders and could be used for consolidation purposes. 6. **Bankruptcy as Last Resort**: For severe cases of unmanageable debt, consulting with a bankruptcy attorney may help assess if this option is suitable for your situation. It's important to evaluate each option carefully based on your financial situation and long-term goals before deciding on the best approach for consolidating your debt.

how can i get a voided check or direct deposit form electronically?
You can obtain a direct deposit form electronically by accessing your bank statements, which display your full account and routing numbers. If you have e-statements set up, you can find them in the mobile app under the "More" tab, then select "E-statements." If you're having trouble locating them, I can assist with that or email you the information directly. Additionally, if needed, a letterhead request can be arranged for further documentation.

how do i set up my ndfcu app for the first time?
To set up your NDFCU app for the first time, you need to activate your online banking. Your initial username will be your membership number, and the password will be the last four digits of your social security number. Make sure to log in within 24 hours of activation; otherwise, you'll need to contact customer support for a reset. Once you're logged in, you can customize settings and access all available features through the app. If you have any further questions or need assistance during the process, feel free to reach out!

hi do you have current auto refinance rates
Currently, our auto loans are starting at 6.512%. While rates are trending downward, they haven't reached that point yet. If you're considering refinancing, it might be helpful to know what rate you are currently paying on your loan. Let me know if you have any other questions or need assistance!

where is my checking account bonus for the direct deposit that started in november?
The bonus for your checking account related to the direct deposit can take up to two months from the initial deposit to be credited. If your direct deposit was initiated at the end of November, you should expect to see the bonus reflected in your account by the end of January. Please let me know if there's anything else I can assist you with!

how can i recover my login information?
To recover your login information, you will need to verify your identity. This typically involves providing details such as your membership account number, the branch you usually visit, and some personal identification information like the last four digits of your driver's license or answers to security questions. If you've forgotten your username, it can also help to provide any recent transaction amounts or information related to accounts like an IRA or safe deposit box. Once verified, assistance can be provided in resetting access if necessary.

happen loan dept number
The loan department number is typically available on the financial institution's official website or can be obtained by calling their main customer service line at 1800.522.6611. If you need further assistance, feel free to ask!

what's the status of my account?
The current status of your account indicates that there is a block in place due to an outstanding balance. To address this issue and seek further assistance in removing the blocks, it's recommended to contact the credit counseling department at the provided phone number. If you need help with anything else, feel free to ask!

What are the payoffs for my overnight address and phone number?
To obtain payoffs, you need to provide verbal authorization, which is valid for the day of the call, or a signed Power of Attorney (POA) dated within the last 30 days. For assistance with this process or if you have any questions, please contact customer service at 1-800-522-6611 and select option #7.

maybe doing statement portion?
It seems like you're looking to check on account statements or transaction details. You can usually access your statement through your online banking platform, where you might find options to view recent transactions or download your monthly statements. If you need help navigating the system or have specific questions about certain transactions, feel free to ask!

why can't i open account with this number?
It seems that the account number you're trying to use may not match any records we have on file. To assist you further, I would need either your membership number or your full social security number to locate your account. Additionally, if you've recently attempted to log in online and haven't accessed your account for over 30 days, it may be locked for security reasons. In that case, resetting your password can help regain access. Let me know how you'd like to proceed!

what need possible nieces name off title house
It seems you're inquiring about adding a niece's name to the title of a house. To do this, you typically need to prepare and file a new deed with your local government office that handles property records. It's important to check the laws specific to your state or locality, as requirements can vary. You may also want to consult with a real estate attorney for guidance on the best approach and any potential tax implications involved in transferring ownership.

can you help me with transferring money from my checking account to my savings account?
To transfer money from your checking account to your savings account, you can log into your online banking. Once you're in the quick transfer section, you should be able to select your checking account as the source and your savings account as the destination for the transfer. If you need any assistance with this process or have any specific questions, feel free to ask!

what is the application process for a personal loan with a co-signer?
To apply for a personal loan with a co-signer, you will need to speak with a loan officer. You can initiate the application process in several ways: by applying online through our website, visiting one of our locations in person, or calling us directly at 1-800-522-6611 to complete your application over the phone. It's important to have all necessary information ready for both yourself and your co-signer when you begin the application process.

how do i dispute this fraudulent charge?
To dispute a fraudulent charge, first contact the company that is charging you to verify if it was authorized. If you're still unsure or believe it's unauthorized, you can file a dispute with your financial institution. You'll need to provide some security information for verification, such as your member number or full Social Security Number, details of a recent deposit or payment towards your account, the approximate year your membership was opened, and your online banking username. After filing the dispute, be aware that you'll likely need to close the card associated with the charge and get a replacement. The refund process usually takes about 5-7 days once initiated. Alternatively, waiting until they respond could also lead to a quicker resolution if they issue a direct refund.

what is the mortgagee clause in my insurance policy?
The mortgagee clause in an insurance policy is a provision that protects the lender's interest in the property. It ensures that, in the event of a loss, any insurance proceeds will be paid to the mortgage holder first before any payments are made to you as the borrower. This clause typically requires that the lender is notified about any changes to the policy and may also specify how claims should be handled if there is damage to the insured property. If you need more specific details regarding your policy, it would be best to reach out directly to your insurance provider or review your policy documents for clarification.

how can i unlock my account?
To unlock your account, you can follow these steps: first, ensure that you have your membership number or social security number handy for verification. You may need to answer some security questions related to your online banking, such as your username and code word. If you've forgotten any of this information, contacting customer support directly will allow them to assist you in resetting your access. Once verified, they can help reset your online banking login credentials so that you can regain access to your account.

how to reset my account password?
To reset your account password, you'll typically need to verify your identity by answering some security questions or providing specific information related to your account. This may include details like your member number or social security number, the amount of a recent deposit or payment toward your account, the approximate year you opened your membership, and possibly your online banking username. Once you've verified this information, you should be able to have your password reset. If you're looking for additional assistance with security questions or any other issues, feel free to ask!

did you receive my auto loan application request?
It appears that there are no applications in the system under the last name you provided. However, a loan officer can contact you to assist with your application over the phone if you're interested.

ndfcu accept rolled coins?
NDFCU does not accept rolled coins, but members can use the loose change counter available at the branch. If you have any other questions or need further assistance, feel free to ask!

how can i check my car loan details without username and password?
To check your car loan details without a username and password, you can reach out to customer service directly. They may be able to assist you by verifying your identity through other means, such as providing the last four digits of your Social Security number or confirming vehicle information. Additionally, consider visiting a local branch for in-person assistance if that option is available.

can i reopen my savings account if my father closed it?
Reopening a savings account after it has been closed typically depends on the policies of the financial institution. It's best to reach out directly to customer service for guidance on your specific situation. They can provide information on whether you can reopen an account or if you'll need to open a new one.

What is the customer service number?
The customer service number is 800-522-6611, option 7.

how can I get my cash back from the atm?
To get your cash back from an ATM, you should first contact the card provider associated with the card you used. Since it appears that the ATM itself was functioning correctly, they will be able to check if there's any issue with your card or transaction. If necessary, you can file an ATM dispute with them. They will then coordinate with the bank operating the ATM to resolve the issue and facilitate a refund if applicable. It's best to have any relevant details about your transaction handy when you reach out for assistance.

possible request password reset business account not home screen?
It seems like you're looking to request a password reset for your business account. To proceed, please reach out to customer support with your membership details, such as the Company ID and any necessary verification information. They will be able to assist you with resetting your password promptly. If you have any other questions or need further assistance, feel free to ask!

how do I recover my username
To recover your username, please provide the branch you normally visit and the last four digits of your driver's license. Once we verify this information, we can assist you further in retrieving your username.

What are the membership requirements?
To be eligible for membership, you can check the list of qualifiers on the NDFCU website under the "Am I eligible?" tab. If you meet one of those qualifications, you're welcome to submit an application for membership, which will be reviewed. If you don’t meet any qualifiers, you still have the option to donate $20 to the Holy Cross Alumni Association to open an account.

how do i unlock my mortgage account?
To unlock your mortgage account, you may need to verify your identity by answering a few security questions. This could include providing information such as the branch location you visit most often, your online banking username, or the last four digits of your driver's license. If you're unable to do this through chat, consider reaching out directly to customer service for further assistance. They will guide you through the process based on your specific situation.

what should I do about the equity line payments?
To address your equity line payments, it's advisable to review your current payment schedule and ensure that you are making the necessary payments on time. If you're experiencing any difficulties or have specific questions about your account, please reach out directly to customer service for personalized assistance. They can provide detailed information based on your situation and help you navigate any concerns related to your equity line.

why cannot account safe put
It seems there might be a concern regarding account security or access. If you're having trouble with your online access or are unsure about the safety of your account, it's best to reach out directly for assistance. You can provide your membership account number securely through a call if you prefer not to share it in chat. This way, the team can help ensure that everything is safe and secure for you.

can i make an appointment today to open a checking and savings account for my kids?
You can certainly make an appointment to open checking and savings accounts for your kids. If they are under 16 years old, please ensure they are present during the appointment. You can schedule a time that works for you by visiting our online booking page. If you have any specific questions about the process or documents needed, feel free to ask!

need to set up checking and savings accounts for kids, can I do that today?
You can set up checking and savings accounts for kids by visiting our Granger location. For minor accounts, you will need to provide the child's birth certificate and social security number, as well as be a secondary on the membership. If your child is 16 years old and requires direct deposit into a checking account, they will also need an Indiana state ID or permit. You are welcome to stop in during normal business hours or schedule an appointment online. Please note that debit cards cannot be issued to minors but can be provided to the parent or legal guardian on the minor account.

what is the cost to order checks from ndfcu?
The cost to order checks from NDFCU can vary based on the type of checks you choose. It's best to check directly with them for the most accurate and up-to-date pricing information. You can also inquire about any potential fees or options available when you contact their customer service at 1-800-552-6611, Option 7.

what are the current rates for motorcycle loans?
To find the current rates for motorcycle loans, it's best to check directly with a lender or financial institution. Rates can vary based on factors such as credit score, loan amount, and term length. You can reach out by calling 1-800-522-6611 or visiting their website for the most accurate and up-to-date information regarding motorcycle loan rates.

how do I find my mortgage number?
To find your mortgage number, you can check the documents related to your mortgage agreement, such as your loan statement or closing paperwork. Additionally, you may be able to access it through your online banking account if you have one set up. If you're still having trouble locating it, consider contacting customer service for assistance; they will be able to help you retrieve that information securely.

how do i reset my password?
To reset your password, please visit the online banking login page and look for the "Forgot Password" link. Follow the prompts to verify your identity, which may include answering security questions or receiving a verification code via email or text. If you encounter any issues during this process, feel free to reach out for additional assistance.

why my debit card not work?
Your debit card may not have been working because it was blocked due to a charge that appeared suspicious. In this case, there was a transaction marked as highly probable fraud, which led to the card being temporarily disabled for your security. After confirming that you did not authorize the charge, the card has been reactivated and is now available for immediate use. If you encounter any further issues or need assistance with anything else, feel free to ask!

Can my daughter open an account with just her driver's license and passport?
To open an account, your daughter will need a valid state ID. A driver's license can serve as that form of identification. However, depending on the specific requirements for minors, she may also need to visit a branch in person to complete the process. It's always best to check with the institution directly for any additional documentation that may be required.

what are the annual fees and costs associated with a home equity line of credit?
There are no annual fees for our home equity lines of credit (HELOC). Additionally, you won't incur any fees unless the line is closed within the first two years. If you're interested in discussing applying for a HELOC further, we can arrange for one of our loan officers to give you a call.

what are the current interest rates for car loans without a credit check?
Interest rates for car loans without a credit check can vary significantly based on the lender and individual circumstances. Generally, these rates tend to be higher than traditional loans due to the increased risk for lenders. It's advisable to shop around and compare offers from different lenders, as some may provide competitive rates even without a credit check. Additionally, factors such as your income, vehicle type, and overall financial profile may influence the rate you receive. For specific offers tailored to your situation, reaching out directly to lenders is recommended.

how do i recover my account if i can't remember my username?
If you can't remember your username, you can typically recover it by contacting customer support for assistance. They may ask you to verify your identity with personal information such as your membership number or social security number. Additionally, if you've set up any recovery options like an email address or phone number linked to your account, those might be used to help retrieve your username. Always ensure you're using secure methods when providing any personal information during the recovery process.

ndfcu offer student credit cards for full time students without income?
NDFCU offers secured credit cards, which can be a great option for students looking to build their credit. While traditional credit cards typically require proof of income, secured cards usually only need a cash deposit as collateral. This means that full-time students without income may still qualify by making the required security deposit. It’s best to check directly with NDFCU for specific eligibility criteria and options available for student accounts.

hello brittney need access business account given username day not work-so work need confirm what do i need to do to get access?
To regain access to your business account, please verify your username and provide the temporary password, which is the last four digits of your business' TIN/EIN number. If you encounter any issues logging in, I can assist you further with identity verification questions or help reset your login details. Let me know how you'd like to proceed!

What is the limit amount I can send in a single transaction with the pay person feature within bill pay?
The limit for sending money using the pay person feature within bill pay can vary based on your specific account and institution policies. It's best to check directly in your online banking, or you may want to reach out to customer service for exact details regarding your transaction limits.

Are branches open tomorrow?
Branches are open until 1 PM. If you need further information about specific hours for tomorrow, please feel free to ask!

how long until card arrives?
The estimated shipping time for your replacement card is typically 10-14 business days. However, due to holiday delays, it might take longer, and some orders have been known to take up to 4 weeks. Since it has been 7 business days since the order was submitted, you can expect to receive the card by the end of next week at the latest if everything goes as planned.

can i pause my biweekly car payments until february?
You can consider a "skip a pay" option, which allows you to push back your payment due date by one month for a fee of $25. However, this would not pause your payments until February. If you're looking for longer-term assistance or options, it might be best to discuss this with customer service directly to explore all available solutions that fit your needs.

what are the current rv loan rates for excellent credit?
For those with excellent credit (750+), the current base rate for a new RV or motor home is 8.74% for terms up to 120 months. For terms up to 180 months, the rate is 9.74%, provided that the loan amount exceeds $50,000. If you need further assistance or have additional questions, feel free to ask!

how do I open an IRA account?
To open an IRA account, you’ll typically need to follow these steps: 1. **Choose the Type of IRA**: Decide between a Traditional IRA and a Roth IRA based on your financial situation and retirement goals. 2. **Select a Financial Institution**: Research banks, credit unions, or brokerage firms that offer IRAs. Compare fees, investment options, and customer service. 3. **Complete the Application**: Fill out the application form for the chosen institution either online or in person. You will need to provide personal information such as your Social Security number and employment details. 4. **Fund Your Account**: Make an initial deposit to fund your IRA. This can often be done via a transfer from another account or by contributing cash directly. 5. **Choose Investments**: Once your account is funded, select how you want to invest within your IRA—options may include stocks, bonds, mutual funds, or other assets depending on what’s offered by your financial institution. 6. **Review Contributions Limits**: Be aware of annual contribution limits set by the IRS for IRAs to maximize tax benefits while ensuring compliance with regulations. 7. **Monitor Your Account Regularly**: Keep track of investments within your IRA and adjust as needed based on market conditions and changes in personal finance goals. If you have specific questions about eligibility requirements or contributions limits related to opening an IRA at NDFCU specifically, it might be helpful to contact them directly for detailed guidance tailored to their offerings.

can i deposit cash at an atm located at forum credit union in indianapolis?
Yes, you can deposit cash at an NDFCU ATM or a shared branch ATM. If the ATM is part of the shared branch network, you should also be able to make your cash deposit there.

forgot username for kayleigh, how do I recover it?
To recover your username, you can typically follow the "Forgot Username" link on the login page of your online banking portal. This option will guide you through the necessary steps to verify your identity and retrieve your username. If you're having trouble or prefer assistance, feel free to contact customer service directly at 800.522.6611 for personalized help with the recovery process.

what's mvd stand
MVD stands for "Moved." In this context, it indicates that funds have been transferred from one account to another, specifically from a credit card that was overpaid into a savings account. If you have any more questions or need further assistance, feel free to ask!

how can i send a wire without going to the branch?
To send a wire without going to the branch, you can complete the Outgoing Wire form through your online banking account. After logging in, navigate to "Member Services" and then select "Helpful Links." From there, you'll find options for both Outgoing Domestic and International wires. Once you've filled out the form, a representative will reach out to verify the details with you. The mobile app may not support this feature, so it's best to use a desktop or web browser for access.

what are the fixed interest rates available?
Fixed interest rates can vary based on the lender and current market conditions. It's best to check directly with your financial institution or credit union for their specific offerings, as they often provide a range of fixed-rate products for different loan types. If you have any particular type of loan in mind, I can help guide you on what to look for!

How can I manage the business after my husband died?
I'm sorry to hear about your loss. Managing a business after the passing of a loved one can be challenging, and it’s important to approach it step by step. Here are some suggestions: 1. **Seek Support**: Consider reaching out to family members, friends, or professionals who can provide emotional support during this difficult time. 2. **Review Legal Documents**: Check for any wills or estate plans that may outline how the business should be handled after his passing. 3. **Consult Professionals**: It may be beneficial to speak with legal and financial advisors who specialize in estate planning and business management. 4. **Assess Financials**: Take stock of the business's finances, including debts, assets, and ongoing expenses. 5. **Communicate with Employees**: Keep open lines of communication with employees regarding any changes or decisions affecting them. 6. **Consider Your Role**: Determine whether you want to continue running the business as is, make changes, or possibly sell it based on your comfort level and capabilities. 7. **Plan for Transition**: If necessary, develop a plan for transitioning responsibilities either within the company or externally if you're considering selling. Taking these steps can help you navigate through this transition more smoothly while ensuring that both your emotional needs and those of the business are addressed effectively.

how do i open a checking account for my non profit scouting troop?
To open a checking account for your non-profit scouting troop, you will need to reach out to the business services team at the financial institution. They can provide specific guidance and support throughout the process of setting up your account. Typically, you'll need to gather necessary documentation related to your organization, such as tax-exempt status and identification for authorized signers. It's best to send an email inquiry or contact them directly for detailed instructions tailored to your needs.

why can't I access my new membership online?
There could be a few reasons why you're unable to access your new membership online. First, ensure that you are using the correct member number as your username and the last four digits of your Social Security Number as your password. If you've tried this and still can't log in, there may have been an issue during the setup process or with verification. If you're encountering specific error messages, it would help to know those details. Additionally, if you need assistance resetting your password or verifying your account information, please reach out for support so we can help resolve this issue for you.

what is the payment mailing address for my mortgage?
The payment mailing address for your mortgage can be sent to either 1614 E. Day Rd, Mishawaka, IN 46545 or the main branch address at 1828 Moreau Dr, Notre Dame, IN 46556. Our mail room will ensure it reaches the appropriate location.

how can i reset my account if i'm locked out?
If you're locked out of your account, you can reset it by verifying your identity through security questions. You will need to provide your online banking username, answer one of the security questions, give the approximate amount of your most recent deposit, and share the last four digits of your driver's license or photo ID. If you'd prefer to verify by phone, you can call customer support for assistance. Once verified, if it's determined that you've been inactive for over 60 days causing a lockout, a representative can help reset your online banking access. For business accounts specifically, you'll use the last four digits of the tax ID number as a temporary password instead of a Social Security number. Remember that this temporary password is valid for only 24 hours after being issued.

am wondering what options do I have for making my car payment this month?
If you're looking for options to make your car payment this month, you might want to consider a few alternatives. First, remember that there is typically a 10-day grace period after your due date, which can provide some extra time if needed. Additionally, if you're facing financial difficulties, reaching out to credit counseling services could offer guidance and potential solutions tailored to your situation. It's always a good idea to explore all available resources so you can find the best option for making your payment on time.

hello michelle what is the phone number for mortgage group
The phone number for the mortgage group can typically be found on the official website of your financial institution or by contacting customer service directly. If you need further assistance, please let me know!

how do apr and loan terms affect my payments for first car auto loan?
The Annual Percentage Rate (APR) and the loan term significantly influence your monthly payments for an auto loan. A higher APR typically means that you'll pay more interest over the life of the loan, resulting in higher monthly payments. Conversely, a lower APR can reduce your overall costs and make your payments more manageable. Additionally, the length of the loan term affects how much you pay each month. Shorter terms usually lead to higher monthly payments but less total interest paid over time. Longer terms may lower your monthly payment but can increase the total amount of interest you’ll pay throughout the life of the loan. It's essential to find a balance between these factors that fits within your budget while considering both immediate affordability and long-term financial implications.

What are the fees associated with cash advances on debit cards?
Cash advances on debit cards can incur various fees, which may include a transaction fee charged by the bank or financial institution, typically ranging from a flat rate to a percentage of the amount withdrawn. Additionally, ATM operators may impose their own fees if you are using an out-of-network machine. It's also important to note that interest rates on cash advances can start accruing immediately, unlike regular purchases where there is often a grace period. For precise details regarding specific fees and policies, it’s advisable to check with your bank directly or review your account agreement.

how long takes get vehicle title after pay off car loan and how to pick it up
It typically takes about 30 days to receive your vehicle title after paying off your car loan. The title will be mailed to the address we have on file for you. If you have any further questions or need assistance, feel free to ask!

What are the basic fees for a checking account without direct deposit and no large minimum balance requirement?
The regular share draft checking account does not have a minimum balance requirement and does not require direct deposit, which means you won't incur fees related to maintaining a certain balance or having direct deposits. For specific fee details that may apply, it's best to check with your financial institution, as they can provide information on any other potential charges associated with the account.

how to recover account username and password
To recover your account username and password, you can reach out to customer support for assistance. They may ask you a few security questions to verify your identity, such as your favorite movie, color, video game, and the last four digits of your driver's license number. Once verified, they can help reset your online banking access. If you've already provided the necessary information and need to reset your password, use the temporary password sent to you via customer service. You'll log in using this temporary password along with your online banking username. Be sure to change it upon login as it will expire after 24 hours. For further assistance or if you prefer speaking directly with someone, consider calling their support line for more immediate help.

how do i recover my account if i forgot username and password?
To recover your account if you've forgotten your username and password, you can reach out to customer support for assistance. They may ask you to verify your identity by answering security questions or providing personal information. If you're unable to do this online, consider calling the customer service number provided for additional help. Once verified, they can assist in resetting your credentials so that you can regain access to your account.

What is my routing number?
To find your routing number, you can check the bottom of your checks where it is typically located. It's usually a nine-digit number that identifies your bank. Alternatively, you can visit your bank's website or contact their customer service for assistance in obtaining the correct routing number associated with your account.

hi maia what is the status of my holiday loan application
The status of your holiday loan application is currently being reviewed by the lender. They will be reaching out to you directly with updates soon. If you have any further questions or need assistance, feel free to create a new chat session or contact customer service at the provided phone number.

why is the direct deposit from payroll taking so long to arrive in my ndfcu account?
The delay in your direct deposit from payroll could be due to several factors. If the payment was initiated on a Friday, it often takes 1-2 additional days for the funds to process, especially with the weekend affecting bank operations. Additionally, if there are any issues or discrepancies with your payroll department or the original creditor's bank, that could also contribute to the delay. It's advisable to check back later today and reach out to your payroll department for further assistance if you do not see it by then.

how do i verify my account for credit card payment?
To verify your account for credit card payment, you'll typically need to provide some personal information. This may include answering security questions related to your account, such as confirming any recent transactions or deposits and providing details about your accounts (like the type of accounts you hold). It's also common to be asked for specific identifiers like account numbers. If you're unsure about the process, it's best to contact customer service directly for guidance tailored to your situation.

What are the steps to track my order?
To track your order, please visit the website where you made your purchase. Look for a section labeled "Order Tracking" or "Track My Order," which is usually found in the main menu or footer of the site. You may need to enter information such as your order number and email address associated with the purchase. If you're unable to find tracking options, check any confirmation emails you received after placing your order; they often include direct links to track shipments. If further assistance is needed, consider reaching out to customer service for help with tracking your order.

hey how can I monitor my account usage with the new app features?
You can monitor your account usage with the new Card Valet app, which replaces Irish Card Shield. This app allows you to set up alerts for your debit and credit card transactions, giving you real-time notifications whenever your cards are used. To access it, simply log in through your normal online banking or use the NDFCU Mobile app. It's designed to be user-friendly and provides a similar experience to what you may have been accustomed to previously.

how can i get a username for my electronic banking?
To get a username for your electronic banking, you can use your account number, also referred to as your member number, as the username. If you haven't set up online banking yet, you will need to log in using your account number and the last four digits of your Social Security Number as the password. Once logged in, you'll be prompted to create your own unique username and password. If you have any questions or need further assistance during this process, feel free to reach out for help!

can you help me increase my spending limit?
To increase your spending limit, you may want to consider running your debit card as credit instead of debit. When used as credit, the daily limit is typically $2,500.00, which is higher than the usual pin-based limit of $400.00 a day. You can usually select this option at the point of sale by pressing a specific button on the payment terminal. If you have more questions or need further assistance with your account, feel free to ask!

why payment refused
The payment was likely refused due to a block on your card, which can happen for various reasons such as security measures or restrictions based on the location of the transaction. In this case, exemptions were added to allow transactions from New York since that is where you attempted to make a purchase. However, it appears there may still be an issue with the airline's system processing the transaction. It would be best to reach out directly to the airline for further assistance with completing your purchase.

how do I get help signing into my account?
If you need help signing into your account, you can start by visiting the official website of your financial institution and looking for the "Forgot Username" or "Forgot Password" options on the login page. These links typically guide you through resetting your credentials using your registered email or phone number. If you're still having trouble, consider reaching out to customer support directly for assistance; they can provide further guidance based on your specific situation.

how can i unlock my mom's account?
To unlock your mom's account, you'll need to provide her membership number or social security number. After that, you may be asked some security questions related to the account, such as the code word on the membership and recent transaction details. Once you've verified this information, a representative can assist you in resetting the password. It’s important to keep any personal information secure throughout this process. If you have all necessary information ready, contacting customer service directly would be the best approach for quick assistance.

can i get a loan deposit check advanced before payday?
It looks like we don’t offer advance loans of that nature. However, as a current member, you might be interested in our $1,000 holiday loan option. If you need further assistance or would like to explore this option, I can have one of our lenders reach out to you.

how can I recover my username to withdraw money from my account?
To recover your username, you can reach out to customer support for assistance. They will likely ask you to verify your identity by providing some information such as your membership number or social security number, along with answers to security questions. Once verified, they can provide you with your username and guide you through the process of resetting any necessary passwords so that you can access your account and withdraw money.

what information can you give about the pre-approval process for an auto loan?
The pre-approval process for an auto loan typically involves submitting a loan application where you'll provide information about your financial situation, including income, credit history, and any current debts. This allows the lender to assess your eligibility and determine how much you can borrow. Once approved, you'll receive a letter or confirmation detailing the amount you're pre-approved for, which can help streamline your car shopping experience. It's important to note that specific requirements may vary depending on the lender. For detailed guidance tailored to your needs, it’s best to speak directly with one of our loan officers who can assist you further.

why is my ach charge for the car loan being rejected when I used stripe and selected my checking account?
It sounds like the ACH charge for your car loan may be getting rejected due to an issue with the account number you provided. It's important to make sure you're using the full checking account number, not just a membership number. If you've confirmed that you're using the correct full account number and it’s still being rejected, it would be best to reach out directly to the company processing your payment or check with your financial institution for any additional requirements or issues on their end. They can help clarify why the payment isn't going through.

when will the bonus be deposited?
The $200.00 promotional deposit can take up to 60 days for review, and once that process is complete, the amount will be deposited into your savings account.

good afternoon maria when will i receive an update on my personal loan application?
You can expect to receive an update on your personal loan application by the end of the day, as the assigned lender will be reaching out to you. Thank you for your patience during this busy time!

how can I get a new pin number for my card?
To obtain a new PIN number for your card, you typically need to contact customer service directly. They may ask you for your account information to verify your identity before issuing a new PIN. You can also check if there’s an option available through the online banking portal or mobile app associated with your account.

how can i change my valet card if i can't access anything?
If you're unable to access your account and need to change your Card Valet settings, the best approach is to reset your online banking password. You can do this by providing some identification information, such as answering security questions or verifying personal details. Once you regain access by resetting your password, you can manage your card settings through the mobile app under "Manage My Cards." If you're still having trouble accessing your account, consider reaching out directly to customer support for further assistance.

how do i use my activated atm card without a password for purchases?
If your ATM card is activated but you don't have a password (PIN) set up, it's typically required to create one for secure transactions at ATMs or when making purchases. You can try calling the customer service number associated with your card to inquire about setting up a PIN. Alternatively, some merchants may allow you to make purchases without entering a PIN if you're using the card as a debit instead of an ATM transaction, but this varies by merchant and location. It's best to confirm with your bank's customer support for specific guidance on how to proceed without a PIN for purchases.

hi exchange euros?
You can cash in Euros at any location, but please note that there is a fee involved. Additionally, the exchange process may take a couple of weeks to credit your account. If you have any other questions or need further assistance, feel free to ask!

what banks in my area offer basic checking and savings accounts?
To find banks in your area that offer basic checking and savings accounts, you can start by looking at local credit unions and community banks. Many of them typically provide competitive account options with low fees. You might want to check the websites of Empower CU and TruStone Financial CU, as they are nearby locations that may offer these services. Additionally, consider visiting larger banks within West Allis or Greenfield for more choices on basic checking and savings accounts. It’s a good idea to compare their offerings, fees, and features to find the best fit for your needs.

how do I get a replacement debit card for a frozen one due to fraud?
To get a replacement debit card for one that has been frozen due to fraud, you should contact your financial institution directly. You can call their customer service line or visit a local branch for assistance. They will guide you through the process of verifying your identity and issuing a new card. It's also important to review any transactions on your account to ensure everything is secure moving forward.

how can i become a member using my itin and proof of address in indiana without a hard inquiry?
To become a member using your ITIN and proof of address in Indiana, you'll need to visit a local branch in person. Unfortunately, opening an account typically requires a hard inquiry on your credit report, as this information can be used for any secured loans you may request later. If you're concerned about the hard pull, it may be helpful to discuss your options with a representative at the branch during your visit. They can provide guidance tailored to your situation.

how do i set up online payments for my mortgage?
To set up online payments for your mortgage, first log in to your NDFCU account. Once you're logged in, navigate to the Mortgage section and click on Account Details. From there, select More Account Details. You should be directed to the Mortgage site where you can find options related to making payments. Look for a payment or billing section where you can set up your online payment preferences and schedule recurring payments if needed. If you need further assistance, feel free to reach out!

how can i find ndcu partner credit unions in the houston tx area for a visit?
You can find NDFCU partner credit unions in the Houston, TX area by visiting the NDFCU website and using their location finder. The link provided will direct you to a map and list of nationwide share branching locations where you can visit. This should help you easily locate a nearby branch for your needs.

is elevate credit accepted globally like visa and mastercard?
Yes, the Elevate credit card is a Visa and is accepted globally wherever Visa cards are recognized.

oh status checking account application?
The application for the checking account has been located, and I can send you an email with all the details regarding your Truth & Savings account and overdraft options. If you'd like, I can also send the membership application for you to electronically sign shortly. Please let me know if there's anything else you need!

what do you need for the holiday loan application?
To assist with your holiday loan application, you will need to provide some personal information for identity verification. This typically includes your online banking username, the answer to one of your security questions, the approximate amount of your most recent deposit, and the last four digits of your driver's license or photo ID. Once you've submitted this information and completed any required forms, a lender will reach out to you regarding the next steps in the process.

whats membership number
The membership account number is a unique identifier assigned to your account with the financial institution. It is typically found on your account statements or documents related to your membership. If you can't locate it, you can contact customer service for assistance in retrieving it.

how do I open an hsa account?
To open an HSA (Health Savings Account), you'll need to be a member of the financial institution offering the account. Typically, you would start by verifying your membership and identity. This may involve answering questions about your branch, providing details from your driver's license, and confirming your username. Once verified, you can request the application for the HSA checking account. You may need to provide updated identification and some personal information about beneficiaries, including their names, dates of birth, social security numbers, addresses, and their relationship to you. After submitting all required documentation and information accurately, you'll receive an electronic application to sign. Once completed, your HSA account will be set up for use.

how do i retrieve my login info for car payment?
To retrieve your login information for car payments, you can follow these steps: 1. If you've forgotten your username or password, look for a "Forgot Username" or "Forgot Password" option on the login page of the payment portal. 2. You may need to provide some identifying information such as your membership account number, last four digits of your debit card, or social security number for verification purposes. 3. If you're still having trouble accessing your account after trying to reset it online, consider contacting customer support directly for assistance in recovering your login details. Make sure to have any relevant personal information handy when reaching out for help.

how need send proof hazard insurance invoice mutual customer?
To send proof of hazard insurance for a mutual customer, you can typically provide the invoice directly to the relevant party via email or physical mail. Ensure that you include any necessary account details and documentation required for verification. If you're unsure about the specific process, it might be helpful to reach out to your compliance department or check with your internal guidelines regarding such submissions.

can someone call me to help with my mortgage auto insurance?
You can certainly call customer service for assistance with your mortgage auto insurance. They will be able to help you with any questions or concerns you may have. Just reach out to the provided number, and a representative will assist you further.

how can i unfreeze my debit card if i forgot my online banking username?
To unfreeze your debit card if you've forgotten your online banking username, you can follow these steps: 1. **Contact Customer Service**: Reach out to your bank's customer service either through their official phone number or website chat support. They will guide you through the verification process. 2. **Verify Your Identity**: Be prepared to answer security questions that may involve information about your account, recent transactions, or personal identification details. 3. **Reset Username**: If necessary, ask the representative for assistance in recovering or resetting your online banking username so that you can access your account. 4. **Unfreeze Card**: Once verified and logged in (or with the help of customer service), request them to unfreeze your debit card directly during the call or chat session. Make sure to have any relevant information ready when contacting support for a smoother experience.

need to know how to get check endorsed correctly so it won't bounce back?
To ensure a check is endorsed correctly and doesn't bounce back, the payee should endorse it by signing their name on the back. If the check is made out to someone not associated with your account, that person must be added as an authorized signer or joint account holder for you to deposit it. You may also want to confirm any specific endorsement requirements with your financial institution, as policies can vary. If there are any concerns about a particular check, contacting the issuer for clarification might also help avoid issues.

how can i recover my username and password for the app?
To recover your username and password for the app, you can follow these steps: 1. Visit the login page of the app. 2. Look for options like "Forgot Username" or "Forgot Password." 3. Follow the prompts provided to verify your identity using any security questions or information required. 4. If needed, reach out to customer support for further assistance in resetting your credentials. If you're facing issues with access, make sure to have any necessary account details ready when contacting support.

how can i find my member number?
To find your member number, log into your NDFCU online banking account. Click on your checking account, then select "Account Details," followed by "More Account Details." Your member number will be the first 9 digits of your account number. If you need further assistance, feel free to reach out through a new chat session or call customer service.

hello, what is the status of my applied holiday loan?
Your application for the holiday loan is currently being processed, and our lending team is catching up on applications after being closed recently. They will reach out to you shortly to provide an update. Thank you for your patience during this busy time!

what's employee id for logging into the app?
The conversation does not provide information about an employee ID for logging into the app. Typically, login credentials such as employee IDs are unique to each organization and should be provided directly by your employer or through official channels. If you're having trouble logging in, it may be best to reach out to your HR department or IT support for assistance.

how download biz mobile app?
To download the Biz Mobile app for business memberships with Notre Dame Federal Credit Union, simply search for "Notre Dame Federal Credit Union" in your device's app store. Look for the app that features a navy blue background and a white shamrock. The specific title of the app is NotreDameFCU. Once you find it, proceed to download and install it on your device.

how can i activate my debit card and address the late fees on my credit report?
To activate your debit card, you can call the number provided for activation. If you've encountered issues during this process, ensure that your phone number is registered correctly in the card system. If it was not working previously, a representative may have reset it for you. Regarding late fees on your credit report, it's best to reach out to the credit counseling department at the contact number provided. They will be able to discuss any missed payments and help you understand your options moving forward.

how do i activate my debit card via call?
To activate your debit card via phone, you typically need to call the customer service number provided by your financial institution. During the call, you'll be asked to provide some security information such as your membership number or social security number, online banking username, and details about recent transactions. You may also need to verify specific account details like the last four digits of your card number and its expiration date. If you've had previous attempts that didn't go through, it might help to mention that so they can assist you effectively. Once verified, follow their instructions for activating your card over the phone.

why is my zelle not working with my new debit card?
It’s possible that Zelle is having trouble recognizing your new debit card. P2P applications like Zelle often require you to update your account information when you change cards. A common solution is to delete the existing account information associated with Zelle and then re-enter it with your new debit card details. If issues persist, it's best to reach out directly to Zelle for further assistance, as they can provide specific troubleshooting steps.

how can i stop the payment for moneykey cc flow?
To stop a payment for MoneyKey CC Flow, you would need to submit a stop payment request. This can typically be done through your online banking platform or by contacting customer service directly. If you've already submitted a stop payment and it's pending, it will be valid for 30 days from the date of submission. Be sure to check with the merchant regarding any new payment arrangements you may have set up as well.

how can i fix the fraud alert issue when trying to make overseas purchases with cardvalet?
To resolve the fraud alert issue when making overseas purchases with CardValet, it's important to ensure that your account is not flagged for suspicious activity. Here are some steps you can take: 1. **Contact Customer Support**: Reach out to your financial institution's customer support and inquire about the specific transaction being blocked. They can provide details on why it was flagged. 2. **Verify Your Purchase**: Confirm whether the purchase attempt is legitimate and if you're aware of any international transactions before trying again. 3. **Adjust Settings in CardValet**: If your bank offers a mobile app like CardValet, check if there are options to allow international transactions or adjust settings related to travel notifications. 4. **Notify Your Bank Before Traveling**: If you're planning to make purchases in another country, inform your bank ahead of time so they can monitor those transactions without flagging them as fraudulent. 5. **Temporary Overrides**: In some cases, customer service may be able to temporarily lift restrictions on overseas purchases for a specified period. Following these steps should help mitigate issues with fraud alerts while using your card for international purchases.

forgot username for car loan payment portal?
If you've forgotten your username for the car loan payment portal, you can typically retrieve it by following the "Forgot Username" link on the login page. Alternatively, if you're unable to access that option, contacting customer support directly is a good way to get assistance. They may ask you some security questions to verify your identity and help you recover or reset your username.

why is my payroll check held when mobile deposit funds available today
Checks, including payroll checks, can be subject to holds due to various factors such as the type of account you have, its history, and the current balance. Even if funds are available today for other deposits, each check is evaluated individually based on these criteria. It's possible that your payroll check may have specific hold times associated with it. If you'd like a detailed explanation regarding your situation, reviewing your account could provide more clarity.

wondering look card freeze know card?
If you're wondering about a card freeze, it typically occurs when there are suspicious transactions or concerns related to your account. To check if your card is frozen, you can contact customer service directly and provide the necessary identification information for verification. They will be able to assist you in determining the status of your card and whether any actions have been taken regarding potential fraud. If there was a recent issue with unauthorized transactions, it's possible that the fraud department may have reached out to inform you about a freeze on your card until everything is verified.

my card freeze know what do
If your card is frozen, the best course of action is to contact customer service directly for assistance. They can help you understand why your card was frozen and guide you through the process of unfreezing it or providing a replacement if necessary. You may need to verify your identity by providing specific information such as your membership number or social security number. If you're unable to access this information at the moment, consider reaching out when you're ready or calling the customer service number provided for immediate support.

why my debit card not working freeze?
There could be several reasons why your debit card is not working. It might have been temporarily frozen for security purposes, possibly due to suspicious activity or multiple incorrect PIN entries. It's also possible that there are insufficient funds in the account linked to the card or that the card has expired. To resolve this issue, it's best to contact customer service directly with your membership number or social security number handy so they can assist you more effectively.

how can I talk to a person at the portage branch?
To speak with someone at the Portage branch, you can try calling them directly. However, please be aware that they are currently short-staffed and may not always be able to answer right away. If you're unable to reach them by phone, leaving a message on their voicemail is a good option. Additionally, if you would like, I can send your information to the manager at the branch so they can get back to you as soon as possible.

how can i reactivate my disabled account and order a new debit card?
To reactivate your disabled account and order a new debit card, you'll need to verify your identity by providing some security information. This can include answering questions about recent deposits, your online banking username, the branch you typically visit, and when your membership was opened. If you're a joint owner on any other memberships with the institution, that information may also be helpful. Once you've provided this verification information and confirmed the status of your account, if it has been closed due to a negative balance temporarily, you will need to request a new card. You have the option to visit a local branch for immediate assistance in obtaining a temporary debit card while waiting for the new one to arrive. The new card should take approximately 10-14 business days to reach you after it's ordered. If you require further assistance or have additional questions throughout this process, feel free to ask!

can you update me on my loan request status?
I currently cannot access specific loan request statuses. To get an update on your loan request, please check your email for communication from the lender or feel free to reach out directly to them for assistance. If there's anything else you need help with, just let me know!

why can't I open an account?
It seems you may be experiencing some difficulties with the online application process. If you're unable to come into a branch, please ensure you've tried using a different web browser, as that can sometimes resolve access issues. If problems persist, it might be best to reach out directly for further assistance in completing your account application.

ndfcu have early payoff charge for vehicle loans or not?
NDFCU does not have an early payoff charge for vehicle loans. You can pay off your loan early without incurring any additional fees. If you need further assistance or have more questions about your loan options, feel free to ask!

hi how can i raise my debit card limit for large payment?
To raise your debit card limit for a large payment, you will need to contact customer service or chat with a representative. They may ask you to verify your identity and provide some details about your account, such as whether you have any IRAs or CDs, your online banking username, and the branch location you visit most often. Once they confirm your identity and review your request, they can assist you with increasing the limit on your debit card.

how do i make sure my atm card works abroad without getting flagged?
To ensure your ATM card works abroad without getting flagged, it's a good idea to add a travel note through your online banking account. Once you log in, look for the "Manage my cards" option. You can also do this via the mobile app under your account balances section. Adding a travel note will inform your bank of your travel plans and help prevent any issues with accessing funds while you're away. It's always best to check with your bank about any specific requirements they may have for international transactions as well.

how do i recover my username?
To recover your username, you can start by providing your membership number or, if you don't have that available, your full social security number. After verifying your identity with a few questions—such as the code word for the account and some personal details—you may be able to reset your login information. If you haven't set up online banking yet, customer support can assist you in creating temporary access using your account number and resetting any necessary passwords. It's best to reach out directly through customer service for personalized assistance with this process.

is [email protected] correct email address to resolve and release check hold?
The email address you provided is the main account for NDFCU and can be used to address inquiries regarding check holds. For specific assistance, it may be helpful to reach out directly through that email or contact customer service for further guidance.

how can I add a new debit card account for visa payment online?
To add a new debit card account for Visa payments online, you typically need to log into your online banking account. Look for the section related to payment methods or accounts, and there should be an option to add a new debit card. Follow the prompts to enter your card details. If you encounter any issues or if specific monthly calls are required for updating payment information, it's best to reach out directly to customer support for assistance.

how do i close my ira savings account and get a check sent to me?
To close your IRA savings account and request a check, you will need to either visit one of the local branches in person or submit a written request via email. If you're emailing, make sure to include your physical signature in the request. Once your closure is processed, any necessary tax forms will be sent for you to sign and complete. A representative at the branch can also assist you with any additional paperwork needed for this process.

how can i unfreeze my accounts and set up a payment arrangement?
To unfreeze your accounts and set up a payment arrangement, you will need to contact the Credit Counseling department. They have placed a freeze on your account due to delinquent loans, and they can assist you in setting up payment options. You can reach them at the provided phone number for further assistance.

where find spendtracker link
You can find the SpendTracker link by visiting the following URL: https://spendtrack.fiservapp.com/notre-dame-fcu/login. If you need further assistance, feel free to ask!

how can i cancel my inactive debit cards and pay my credit card?
To cancel your inactive debit cards, you can contact your financial institution's customer service and request to have the cards blocked or closed. Be prepared to provide any necessary identification details for verification. If you're looking to pay your credit card, ensure that you know the outstanding balance and payment options available through your bank. You may also utilize online banking features like Bill Pay through another external bank account if needed. It's important to address any automatic payments linked to your accounts as well to avoid future issues.

why is my account access getting denied?
There could be several reasons why your account access is being denied. It might be due to incorrect login credentials, such as an inaccurate username or password. If you've recently reset your online banking information, ensure that you're using the temporary password provided and that it hasn't expired. Additionally, if there are any security measures in place, such as needing to verify identity through specific questions or confirming certain account details, those could also affect access. If you continue to experience issues, it may be helpful to reach out directly for further assistance with your account verification process.

how can i reactivate my disabled online account?
To reactivate your disabled online account, you can reach out to customer support and provide them with your membership number or the last four digits of the primary account holder’s Social Security Number for verification. They may ask you a few security questions to confirm your identity. Once verified, they should be able to assist you in resetting your online banking access. If necessary, follow any specific instructions given during the process, such as using temporary passwords that may expire after a certain period.

why isn't my debit card here yet and why aren't any of my bills showing pending?
The reason your debit card isn't showing up yet is likely due to the merchant not having submitted the transaction information for payment. This process can take up to three business days, depending on how each merchant processes their payments with their bank. Until they present the transaction, there won't be any pending charges visible on your account. Unfortunately, we don't have access to the merchants' banking systems, so it’s best to check directly with them if you need more details about specific transactions or when they might be processed.

can i increase my debit card limit for this transaction?
To increase your debit card limit for a transaction, you will need to contact customer service directly. They can provide you with the necessary information and steps to adjust your limits based on your account and needs. You may reach out at the provided phone number or through online banking support for assistance.

can minors get their own bank account without a guardian?
Minors can have their own savings accounts without a parent or guardian, but they cannot open a checking account independently. To have a checking account, minors need to be accompanied by a parent or guardian who has an active account in good standing. Additionally, the minor must possess either a state ID or driver's license for this type of account.

how do i order a new debit card?
To order a new debit card, you have two options. You can request one online, and it will take about 10-14 business days to arrive at your address. Alternatively, you can visit a branch location where they can issue you a new debit card on the same day. If you've noticed any fraudulent charges on your account or if your card has been closed, it's advisable to mention that during the process as well.

What is my wire routing number?
To find your wire routing number, you can check the official website of your financial institution or refer to any documents provided by them, such as account statements. If you're unable to locate it online, contacting customer service directly will ensure you receive accurate information specific to your account.

do you offer financing for purchasing a boat?
Yes, we do offer financing options for purchasing a boat. If you're interested, I can arrange for one of our lenders to discuss the details with you and help you find the best option for your needs. Let me know if you'd like to proceed!

how to access website with administrator account and create users?
To access the website with an administrator account, you'll typically need to enter your admin credentials on the login page. Once logged in, navigate to the user management section of the site. There should be an option to create new users; follow the prompts provided there. Make sure you have all necessary information for each user, such as their username and any permissions or roles they require. If you're facing specific issues or need further assistance with this process, please let me know!

how do I make an appointment to apply for a heloc?
To make an appointment to apply for a HELOC, you can reach out directly to the lender by phone or visit in person. If you'd like, I can also arrange for a lender to contact you at a convenient time. Just let me know your preferred time for them to call you!

why is my card blocked for these purchases?
Your card was blocked due to a transaction that was flagged by our fraud department as suspected fraud. In this case, the specific transaction of $181.22 to SP Celia B raised concerns and prompted the block for your protection. Once you verified that this charge was authorized, we were able to close out the fraud case and reactivate your debit card. If you experience any further issues or have more questions, feel free to reach out for assistance!

have you received my membership application and can you provide an update?
Thank you for your inquiry. Unfortunately, the representative who could assist with your membership application is no longer with the credit union. However, I can help by forwarding any relevant information or forms to you shortly. Please keep an eye on your email for updates regarding your application status. If there's anything specific you'd like to know in the meantime, feel free to ask!

when will my account be fixed?
The account is currently subject to a secure hold due to being new, and the entire amount will remain held until the release date, which is set for November 21, 2024. If you have any further questions or need assistance with anything else, feel free to ask!

know ben available yet
It appears that you reached out to Ben and sent him a message asking him to call back as soon as possible. If there's anything else you'd like assistance with or if you need further information, feel free to let me know!

what are the current rates for auto loans and HELOCs?
The current rate for HELOCs is 8%, and the auto loan rate is 6.24%. If you have any further questions or need assistance, feel free to ask!

how can I unlock my debit card after a fraud alert?
To unlock your debit card after a fraud alert, you typically need to contact your financial institution directly. They may require you to verify your identity by answering security questions or providing account details. Once verified, they can assist in unlocking your card or provide further instructions on how to do so. If you're unable to reach out via phone, check if there are options available through online banking or mobile apps for managing your card settings.

sure received check going holiday loan?
It sounds like you're inquiring about the status of a check related to a holiday loan. Unfortunately, I can't access specific account details or transactions directly. It might be best to follow up with your financial institution after 11 when the appropriate person is available. If you have any other questions or need assistance, feel free to ask!

can I use my debit card for the mechanic work today?
You can certainly use your debit card for the mechanic work today, especially since you've had a temporary limit increase. Just ensure that the total cost stays within the new limit of $550 for this 24-hour period. If you have any other questions or need further assistance, feel free to ask!

can you help me figure out what the purchase was for?
It appears that the purchase in question is related to Dossier Perfumes, which was charged to your account. There were multiple transactions associated with this merchant, including one on September 29 for $31.03 and another on June 29 for $40.45. If you believe these purchases are unauthorized or if you're unsure about them, it may be helpful to check if you have a subscription with Dossier Perfumes or consult with any joint account holders regarding these charges. For further assistance, consider contacting the customer service number provided by Dossier Perfumes for clarification or potential cancellation of any subscriptions.

how can I contact ndfcu for help with my online account?
To contact NDFCU for assistance with your online account, you can visit their official website and look for the customer service or support section. They may provide options such as a phone number, email address, or live chat feature to help with any inquiries. Additionally, you could check if they have a dedicated help center or FAQs that might address your concerns.

how do i change my direct deposit in the mobile app?
To change your direct deposit in the mobile app, first log into your account. Once you're in, navigate to the "Account Services" or "Direct Deposit" section. There you should find options to update your direct deposit information. If you need any assistance during this process or encounter any issues, feel free to reach out for help!

how can i recover my username and password for my account?
To recover your username and password for your account, you can start by contacting customer support through their chat service or by phone. They may ask you to verify your identity with a few security questions. Once verified, they can assist you in resetting your online banking access. If you've forgotten specific details like your username, mention that during the conversation so they can help you retrieve it. Always ensure you're following their guidelines for security when managing your account information.

how can i recover my username and password for my account?
To recover your username and password for your account, you can start by contacting customer support directly. They will guide you through a verification process to confirm your identity. Typically, you'll need to provide some personal information or answer security questions related to your account. Once verified, they may reset your online banking access and provide you with the necessary credentials. If you've previously logged in successfully, make sure to mention that during the conversation for quicker assistance.

how do i get a direct deposit form without going back to the person?
To obtain a direct deposit form without going back to the person you initially contacted, you can typically find it on your financial institution's website. Look for sections like "Forms," "Direct Deposit," or "Account Services." If it's not available online, consider logging into your online banking account; many institutions provide downloadable forms there. Alternatively, you could call customer service and ask if they can send the form directly to your email or postal address.

how can i print a direct deposit form from my employer's website without having to go to the bank?
To print a direct deposit form from your employer's website, you can usually follow these steps: 1. Log in to your employee portal or the specific section of the website that handles payroll or benefits. 2. Look for a link related to direct deposit, payroll information, or banking details. 3. If available, select the option to view or download the direct deposit form. 4. Once you've accessed the document, you can either print it directly from your browser or download it as a PDF and then open it with a PDF reader to print. If you encounter any issues accessing the form online, consider reaching out to your HR department for assistance. They should be able to provide you with guidance on how to obtain and complete the necessary documentation without having to visit a bank branch.

how can i retrieve my username and ensure my account is active after receiving the nsf notice?
To retrieve your username and ensure your account is active after receiving an NSF notice, you can follow these steps: 1. **Contact Customer Support**: Reach out to the customer service team for assistance in retrieving your username. You may need to answer security questions to verify your identity. 2. **Check Online Banking Access**: If you've logged into online banking previously but forgot your username, they can help reset it or guide you through the process. 3. **Account Status Inquiry**: During your conversation with customer support, inquire about the status of your account to confirm if there are any holds or issues that need addressing due to the NSF notice. 4. **Follow Up on Fees**: Ask if there are any fees associated with the NSF notice and how you can avoid similar situations in the future. Taking these steps will help ensure that you regain access to your account and clarify its current standing.

hi go website check accounts login link?
To check your account and log in, you can visit the official NDFCU website. Look for the gold login box typically located in the top right corner of the screen. If you're having trouble accessing it, consider trying a different internet browser or clearing your current browser's cache and cookies. Additionally, downloading the NDFCU app might be a convenient option for managing your accounts on mobile devices. If you need further assistance, feel free to ask!

can i set up automatic bill pay without using a credit card?
Yes, you can set up automatic bill pay without using a credit card. Many financial institutions allow you to link your checking or savings account for this purpose. You would typically need to provide your bank account details when setting up the service. If you have any specific questions about the process, feel free to ask!

what are the current savings rates?
You can find the current savings rates by visiting our website at https://notredamefcu.com/rates/. If you have any other questions or need further assistance, feel free to ask!

hi kayleigh am looking help recover username savings account ndfcu?
To recover your username for your NDFCU savings account, you'll need to verify your identity by answering a few security questions. This may include information such as the year you opened your membership, which branch you typically visit, details about recent transactions, and any accounts like CDs or IRAs you might have with NDFCU. Once verified, the representative can assist in resetting your login access and provide further instructions. If you're ready to proceed with verifying your identity, please have that information on hand.

am purchasing new home discuss financing mortgage someone?
It's great to hear that you're purchasing a new home! To discuss financing and mortgage options, I can connect you with our mortgage team. Please provide the best phone number and time for them to reach you, and they will get in touch to assist you further. If you have any other questions or need additional information in the meantime, feel free to ask!

how can I regain access to my online account?
To regain access to your online account, you will need to verify your identity by answering a few security questions. This includes providing your online banking username, one of the security questions asked during login, the approximate amount of your most recent deposit, and the last four digits of your driver’s license or photo identification. Once these details are verified, you can request a reset for your online banking. If you prefer to handle this over the phone, you can call customer service for assistance. After verification, they will help reset your online banking credentials. You’ll receive a temporary password that you'll need to use within 24 hours after which you'll be prompted to create a new password. If you're accessing from a mobile device, be sure to select the Standard Login option when setting up your new credentials.

need overdraft protection account can you help me set that up?
Overdraft protection can be a helpful service to prevent declined transactions when your account balance falls below zero. However, it's important to note that it does not protect against unauthorized access or fraud. To set up overdraft protection, you may need to visit a branch in person or contact customer service for assistance. They will guide you through the process and help ensure your account is secure while setting up this feature. If you're concerned about any specific transactions or activity on your account, discussing those with a representative at the branch would be beneficial as well.

hi melissa, is it possible to transfer money to an external bank account?
Yes, it is possible to transfer money to an external bank account. You would typically use the bill pay feature or a specific transfer section available in your online banking portal. If you need further assistance with this process, feel free to ask!

may know all the fees associated with ultimate business checking?
The fees associated with the Ultimate Business Checking account include a $50.00 fee for outgoing international wire transfers. Additionally, foreign transaction fees apply: 1% for debit cards, 2% for Visa Rewards cards, and 4% for Visa Classic cards. It's also important to maintain a minimum balance of $5,000 in the account to avoid a $5 minimum balance fee. The interest earned on this account is based on a tiered system that varies according to your balance. If you have any more questions or need further assistance, feel free to ask!

how can i unfreeze my account and pay the bill?
To unfreeze your account and pay your bill, it's best to contact customer service directly at the provided phone number. They are available until 7 PM and can assist you with the necessary steps to resolve any issues with your account and help you process your payment.

how long until email reset password son's account?
The conversation indicates that there is no email reset option available, and the password can be reset immediately using the provided information. It seems you should log in as soon as possible with the temporary password, which will expire after 24 hours. If you need further assistance or have any other questions, feel free to ask!

how can I unlock my son's account?
To unlock your son's account, you will need to verify his identity. You can start by providing the membership number or the full social security number associated with his account. Additionally, be prepared to answer some security questions, such as confirming the code word on the account and any details regarding IRAs, CDs, or direct deposits linked to it. Once verified, support staff can assist you in resetting online banking access if needed.

when will the holiday loan become available?
The holiday loan will become available for application starting on November 11, 2024.

where can i find an atm to deposit money near notre dame fcu bank
You can find a nearby ATM to deposit money by visiting the Notre Dame Federal Credit Union website. Simply select the locations option and enter your zip code. Be sure to choose CO-OP branches or surcharge-free ATMs for your convenience. Additionally, please note that any checks deposited at shared branches will be subject to an automatic 5-day business hold due to limited access to accounts.

how can I resolve the invalid username password error for mobile banking?
To resolve the invalid username or password error for mobile banking, first ensure that you are entering your username correctly, which is your 9-digit member number. For the password, use the last four digits of your Social Security Number. If you're still experiencing issues, try logging out and then logging back in. If the problem persists, consider reaching out to customer support for further assistance.

how can i reset my username and access my account for truck payment?
To reset your username and access your account for truck payment, you can use the "forgot password" feature. This will send a link to your registered email address, allowing you to reset it. Additionally, remember that your online banking username is different from what you may need for making payments. If you're having trouble with this process or require further assistance, feel free to contact customer support at the provided phone number for help.

why am i getting an error when submitting the vehicle loan form?
There could be several reasons for encountering an error when submitting the vehicle loan form. Common issues include incomplete information, incorrect formatting of data, or technical difficulties with the website. It might also help to ensure that all required fields are filled out accurately before submission. If you continue to experience problems, consider reaching out directly to a loan officer for assistance; they can guide you through the application process and troubleshoot any issues you're facing.

how can i verify my identity without a driver license?
You can verify your identity using alternative methods. If you don't have a driver's license, consider providing the last four digits of another form of identification that you used to open your membership, such as a state ID or passport. Additionally, answering security questions associated with your online banking account can help confirm your identity. For further assistance, you may also reach out via phone for verification options.

how can i schedule an appointment to refinance my truck with a representative at ndfcu edison road mishawaka indiana?
To schedule an appointment for refinancing your truck with a representative at NDFCU on Edison Road in Mishawaka, Indiana, you can either call the branch directly or visit their website to request an appointment. If you prefer speaking to someone, please provide your preferred time and phone number when you reach out. Additionally, let them know if you're interested in a remote application or would like to meet in person.

how do i open an hsa savings account and transfer my balance?
To open an HSA (Health Savings Account) and transfer your balance, you'll want to start by contacting NDFCU or visiting their website for specific instructions. Generally, the process includes completing an application for the HSA account and providing any necessary documentation. Once your account is set up, you can initiate a transfer of funds from your existing HSA provider by requesting a direct transfer or rollover. It’s important to check with both accounts about any fees or requirements involved in the process. If you need further assistance, feel free to reach out directly via phone at 800.522.6611 or through their online chat support when available.

please provide correct phone number for payment credit card?
For payment inquiries related to your credit card, please call 1-800-522-6611 and select option 7.

can you help me finalize my auto loan today?
It sounds like you're on the right track to finalize your auto loan today. The loan officer will be in at noon, and if you have the dealership send over the purchase agreement and title application, they can start working on your final approval as soon as they arrive. Make sure you've also sent any required insurance documents to them. Once everything is received, you'll just need to sign the documents when they come through via email. If you need assistance with anything else or have questions about stopping by a branch for a check, feel free to ask!

username remain?
The username will remain as it is. If you need to reset your password or have any other questions, feel free to ask!

wondering how long it takes to get approved
The approval process typically takes some time, as applications are reviewed in the order they are received. You can expect to receive an email notification regarding your application status once it has been processed. If you have any further questions or need assistance, feel free to ask!

hi think am locked account again can't seem remember one security questions answer remembered help?
It sounds like you're having trouble accessing your account due to a security question. To assist you further, please provide your membership number or the last four digits of your Social Security number for verification. Once we confirm your identity, I can help you reset your security questions or unlock your account. If there’s anything else you need assistance with in the meantime, feel free to let me know!

is it possible to open multiple savings accounts for different purposes?
Yes, it is possible to open multiple savings accounts for different purposes. This can help you manage your finances more effectively by allocating funds for specific goals or needs. Each account can have its own purpose, such as saving for a vacation, an emergency fund, or any other financial goal you may have. If you'd like more information about the types of savings accounts available and their benefits, feel free to ask!

kindly unblock my card for online purchases?
It appears your card was restricted due to the country code of the merchant you were trying to purchase from. After verifying your identity, I have successfully reactivated your card for immediate use and also added an exception to prevent this issue from occurring in the future for similar purchases. If you need any further assistance or have additional questions, feel free to ask!

how can i fix my online banking login problems?
To resolve online banking login issues, the best course of action is to reset your login credentials. If you've tried this multiple times without success, visiting a branch for in-person assistance can be very helpful. The staff at the branch will guide you through the process and help ensure that your account access is restored smoothly. If needed, I can assist you in finding the nearest branch location.

how can i reset my online banking password?
To reset your online banking password, you can request a password reset through the customer service chat or by contacting support. You will need to verify your identity, which may involve providing information such as your membership number or social security number. Once verified, the representative will assist you in resetting your password and provide a temporary password for login. Remember that the temporary password typically expires after 24 hours, so it's best to log in and change it as soon as possible.

how can i get copies of deposit tickets online?
It seems that deposit tickets need to be obtained in person at a branch, as they are not available online. If you have any further questions or need assistance with anything else, feel free to ask!

why my HELOC payment not processed yet?
There could be several reasons why your HELOC payment hasn't been processed yet. It might be due to a processing delay, incorrect payment information, or the timing of when the payment was submitted. To get specific details about your account and resolve the issue, it's best to reach out directly to customer service at 1-800-522-6611 and choose option 7. They will be able to assist you further using your membership number or social security information for verification.

able send information needs title application including name address elt number one
To send the information needed for your title application, please include your name, address, and any relevant identification numbers. You can submit this request by either faxing or emailing it to our office. If you have any other questions or need further assistance, feel free to ask!

is it possible to deposit a check using my phone if the screen is too small?
Yes, you can still deposit a check using your phone even if the screen feels small. It's important to ensure that you're capturing a clear image of the check. If you're having difficulty, try lifting your phone higher to get a better view and clearer picture when taking the photo of the check. This should help with the remote deposit process.

how can i verify my card is active now?
To verify if your card is active, please call our customer service at 1-800-522-6611 and select option 7. Our team will be happy to assist you with the verification process over the phone.

what are the rates and terms for small personal loans to replace a hot water heater?
For small personal loans to replace a hot water heater, rates and terms can vary based on factors such as your credit score, the amount you wish to borrow, and the specific lending policies of the institution. Typically, personal loan rates may range from around 5% to 36%, with repayment terms usually between 1 to 7 years. It's best to contact a loan officer directly or check your financial institution's website for precise information tailored to your needs. They can provide you with detailed options and help you find the best solution for replacing your hot water heater.

may request numbers bills paid online?
To request the numbers for bills paid online, you can typically access this information through your online banking account. Once logged in, navigate to the transactions or payment history section where you should be able to see details of your recent payments. If you're having trouble finding this information or need further assistance, feel free to reach out directly through customer service channels for help with your specific inquiries.

hi lynnea how can I close my credit card account?
To close your credit card account, you'll need to submit a written request that includes the date, your member number or the last four digits of your Social Security number, and your signature. This request can be emailed, faxed, or mailed to us. Before proceeding with the closure, it's important to note that while it doesn't cost anything to keep the credit line open, closing it may potentially impact your credit score. If you're ready to proceed or if you have more questions about this process, let me know!

what other documents can i use for address verification if a utility bill is not valid?
You can use several alternative documents for address verification if a utility bill is not valid. Acceptable options typically include bank statements, credit card statements, lease agreements, government-issued ID with your current address, or official correspondence from a government agency. It's always best to check with the specific organization for their requirements regarding acceptable documents. If you have any more questions or need further assistance, feel free to ask!

why does my account show credit card open closed account two weeks ago?
It sounds like there may have been a delay in processing the closure of your credit card account. Sometimes, it can take a little time for updates to reflect on your account due to internal procedures or system updates. If you submitted a written request to close the account and received confirmation, it's advisable to check back with the branch or customer service to ensure everything is in order. They should be able to provide clarity on why it shows as open despite your request.


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Views: 22 Created on: May 06, 2025
Date updated: May 06, 2025
Posted in: ATMs

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