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What is the process once an error is reported?

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Question
What is the process once an error is reported?

Answer

When a suggested correction is received, PanGlobal internally validates the correction. If valid, the correction is made in our print files and then posted  under Corrections & Updates on our website. In the case of a simple spelling or punctuation error, a Corrections PDF may not be posted, but we will fix the error for the next printing. If necessary, you will be contacted directly by our staff with a resolution to your suggested error(s).


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Views: 1418 Created on: Oct 16, 2014
Date updated: Oct 16, 2014

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