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Error: Device driver software was not successfully installed -or- Your printer failed to install. (Windows Vista -Any Printer)

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Question
Error: Device driver software was not successfully installed -or- Your printer failed to install. (Windows Vista -Any Printer)

Answer

 

Error: Device driver software was not successfully installed -or- Your printer failed to install. (Windows Vista -Any Printer)

1.
Download the driver from the website.

2.
Double click the downloaded driver to extract the driver contents to a folder at C:\Users\<currentUser>\AppData\Local\Temp\Setup\PostSetup

3.
Connect the USB cable and power cable to the unit.



4. A Found New Hardware window will appear. Click "Locate and install driver software."

5.
The computer screen will now become a few shades darker and the following message will appear. "Windows needs your permission to continue." This is a normal Windows Vista message for all software installation. Click "Continue."



6. Click "I don't have the disc. Show me other options."



7. Click "Browse my computer for driver software."



8. Click the "Browse" button to locate the driver software.



9. Use the scroll bar to find the C-Drive. Click the triangle to open it. Click the appropriate driver folder for your printer. Click "OK."



10. The path to the driver folder will now be displayed. Verify it is correct. Click "Next."



11. A window will appear stating that "Windows can't verify the publisher of this software." This is completely normal. You must click Install this driver software anyway to complete the installation.



12. An "Installing software" message will appear.



13. You should receive a message stating the software has been installed successfully. Click "Close."

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Article Details
Views: 3568 Created on: May 25, 2014
Date updated: Dec 04, 2014

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