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After upgrading to Primo DVD 2.1.007 or greater I receive an "Active X Error 429: Cannot Create Object" when I click the SureThing button in Primo.

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Question
After upgrading to Primo DVD 2.1.007 or greater I receive an "Active X Error 429: Cannot Create Object" when I click the SureThing button in Primo.

Answer

 

After upgrading to Primo DVD 2.1.007 or greater I receive an "Active X Error 429: Cannot Create Object" when I click the SureThing button in Primo.

You must install and then uninstall the latest version of SureThing version 5.0 software. This will add the necessary registry entries to correct the problem and allow you to continue using SureThing version 3.15.

You may also simply install SureThing version 5.0, leave it installed and choose to create all future labels in the updated software. Contact tech support for a username and password to download the latest version of SureThing -or- if you have a password download it here.

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The SureThing Button in Primo does not launch SureThing. Instead, nothing happens or I receive a Run-time error 76 or 53.


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Article Details
Views: 1626 Created on: May 25, 2014
Date updated: May 17, 2016
Posted in: PrimoDVD, SureThing

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