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The Bravo's robotic arm places a disc into the printer tray, retracts the tray, but immediately ejects the tray without printing. The left (cartridge) light starts flashing.

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Question
The Bravo's robotic arm places a disc into the printer tray, retracts the tray, but immediately ejects the tray without printing. The left (cartridge) light starts flashing.

Answer

 

Article # 207963 - The Bravo's robotic arm places a disc into the printer tray, retracts the tray, but immediately ejects the tray without printing. The left (cartridge) light starts flashing.

To fix this issue, Run the Calibrate Last Disc (PC) or Calibrate One Disc Offset (MAC) utility.

For Windows, run the exe after you have downloaded it.  It will prompt you to place one and only one disc in each bin.  After you click OK it will touch each disc to check for proper measurement.  The calibration will then be complete.

For Mac, follow the instructions for installation and then find the Calibrate Last Disc (Calibrate One Disc Offset) section and follow the instructions above.

Bravo II, XR, OptiVault - PC Download Calibrate Last Disc Utility
Bravo II/XR - MAC Download Calibration Instructions and Utility BravoPro - PC Download Calibrate Last Disc Utility BravoPro - MAC Download Calibration Instruction and Utility

Related Articles:

Error - multiple discs have been placed in the recorder or printer but they were not - Problems picking last disc from bin - It says it is empty but it is not - After the last disc is picked, flashing cartridge light after checking for double pick.


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Article Details
Views: 1657 Created on: May 25, 2014
Date updated: Mar 08, 2016

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