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The top or leading edge of a printed image is printing too light or with insufficient ink density. (BravoPro)

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The top or leading edge of a printed image is printing too light or with insufficient ink density. (BravoPro)

Answer

 

The top or leading edge of a printed image is printing too light or with insufficient ink density. (BravoPro)

1. Check the Maintenance (Capping) Station for ink build up / Replace Wipers. The capping station is where the cartridges dock when not printing. The rubber cap just naturally builds up ink over time. There can also be ink residue on the wiper. Wipe off the capping station components occasionally with a damp cloth. The components that need cleaning include the cap itself as well as the two clear plastic wipers just to the right of the cap. See the images below.

Wiper Replacement.

The color wiper may actually need replacement after several thousand prints if you notice light printing on the first few passes or leading edge of the label or disc. Request a new wiper from tech support.

How will I know a wiper is worn?

The wiper has blades at the top that can get rounded over time. This rounding can be very subtle when viewing only the worn wiper but when comparing a worn wiper to a new wiper the difference is noticeable. See the diagram below:



Replacement Instructions.

To replace it simply use a screw driver to bend the wiper so the hole in the wiper clears the plastic tab on the maintenance station. Pull the wiper from the maintenance station. Replace it by pressing the wiper down until the plastic tab fits into the hole on the wiper.

2. Update Print Driver:

http://www.primera.com/primera_printer_drivers.html

3. Update Firmware:

http://www.primera.com/firmware_upgrade.html

4A. (Mac)

If you have recently changed the image sharpening value to "12" as described in this article you may need to change it back to "11".  If this problem continues to happen you may need to switch between these values.

Use "12" for partial coverage prints with black text or graphics.
Use "11" for full coverage prints.

4B. (PC)

Finally, if printing is still light at the beginning of a disc, the following configuration file can be edited. Open the PT_DPPro.ini at this location.

C:\Documents and Settings\All Users\Application Data\PTI\Drivers\Disc Publisher PRO

Find the Extra maintenance section in this file. Remove the semicolon in front of the ExtraMaintenance Key. Set the value accordingly. The higher the number the more maintenance between each print.

; Extra maintenance
; 0 = Idle Time maintenance
; 1 = Job Start (uncap) maintenance
; 2 = Threshold maintenance
; 3 = POR maintenance
; 4 = Single wipe only (no spits)
; 5 = Install maintenance
;
; You can specify that extra maintenance be done at the beginning of each print with this setting
; This can be utilized if the prints tend to be light at the beginning of the print
;
ExtraMaintenance = 1

Note: Maintenance is basically when the ink cartridge spits ink or swipes the wipers to ensure the ink is free flowing before it starts printing. Higher numbers will cause ink to be used at a faster rate. Start with 1 and work your way up.


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Views: 847 Created on: May 25, 2014
Date updated: Sep 07, 2016

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