> Knowledge base> Article: How do I completely remove and reinstall Primo DVD?

How do I completely remove and reinstall Primo DVD?

Article ID: 44737 Print
Question
How do I completely remove and reinstall Primo DVD?

Answer

How do I completely remove and reinstall Primo DVD?


Please use these instructions to completely remove the program.

a.
Go to Start - Control Panel - Add/Remove Programs. Find Primo DVD 2.0 or 2.1 and click Remove.
b. Now delete the "Primo DVD" folder from C:\Program Files
c. Also delete the "PrimoDVD" folder from C:\Program Files\Common Files
d. Remove Burn Engine. Download and run this removepx.exe file -or- follow this manual procedure:

32Bit Windows - Browse to C:\WINDOWS\system32 and delete the following 4 files from the System 32 folder:

Px.dll
PxMas.dll
PxSub.dll
PxWave.dll

and

Pxhelp20.sys from the following location C:\WINDOWS\SYSTEM32\DRIVERS

64Bit Windows -
Delete the following files from C:\windows\sysWow64

-px.dll
-pxmas.dll
-pxsfs.dll
-pxwave.dll

and one file from here C:\windows\system32\drivers

-pxhelp64.dll

Also delete the PX storage folder located at c:\program files\common files

e. Reinstall the latest software from the installation disc or from the files downloaded from our download site (link below).
f. Reboot the PC. (Do NOT reboot until you have reinstalled PrimoDVD)

Latest PrimoDVD Software Version.


http://www.primera.com/software_upgrade.html


related articles

Article Details
Views: 4062 Created on: May 24, 2014
Date updated: Apr 13, 2016
Posted in: PrimoDVD

Poor
Outstanding