SIMPLE. FAST. ACCURATE
Support Center > Knowledge base> Article: E-file Rejection errors due to incorrect pin.

E-file Rejection errors due to incorrect pin.

Article ID: 60259 Email Print
Question
I received efile rejection due to incorrect pin for the primary or/and the spouse. How do I correct this?

Answer
The IRS uses the following entries to verify the filers: 
(1) Last Year Adjusted Gross Income OR 
(2) Last Year Self Select Pin 
 
If one of those entries matches the IRS database, you will receive e-file acceptance.  
 
Your AGI(adjusted gross income) is located on form 1040 line 37, form 1040A line 21, or 1040 EZ line 4.  Enter as a whole number (no dollar sign, no decimal, or no cents).
If you did not file last year, please enter 0 on the prior year AGI question.
If you last year AGI was negative, please enter 0 on the prior year AGI question. 

 

Frequently Asked Questions:
 
  1. I filled out Last Year Adjusted Gross Income and the IRS rejected it.
    Answer: If you did not file a tax return last year or if you filed late (return was processed after November 17, 2018), then enter $0 as the adjusted gross income and resubmit the return.  
  2. I have negative AGI last year. What should I enter? Answer: If you last year AGI was negative, please enter 0 on the prior year AGI question. 
  3. I have tried everything and my return keeps getting pin error rejection. 
    Answer: You will need to file it on paper (by mailing in).
     

 

 
 
 

 

 

related articles

Article Details
Views: 5460 Created on: Aug 12, 2013
Date updated: Apr 25, 2019
Posted in: Rejections

Poor Outstanding