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Error IND-512

Article ID: 59769 Email Print
Question
Problem with my dependents name or SSN

Answer

Error IND-512, Problem with my dependents name or SSN

If your indicates that one of your dependent's name and SSN does not match the IRS records. The IRS uses the first four letters of your last name to verify the SSN.  If there is more than one last name on the SS card, try the one you have listed second alone and resend this. If it resolves the issue, you will know that the IRS has this name listed as the last name.

How to correct this error: 

From our homepage, click on sign in to log in and access your account.  Select the current return that is rejected.

Next, at the Personal and Family tab, scroll down to Dependent's information where you will edit your dependent to correct this error. Please note that if the SSN is incorrectly entered, you will delete the dependent and then select to "add a new dependent". If you have entered your dependent's name and SSN correctly you will need to contact the Social Security Administration at 1-800-772-1213 as they are the record keepers for the IRS. You will need to find out what data they have on file for your dependent and will have to use this data in order to e-file. Please consider that if the year of birth is significantly incorrect you will need to paperfile as this could affect credits, etc.

Once you have made your correction you will then save and continue to the end of your return and resubmit.

*We strongly recommend checking the status of your return in 24-48 hours using the Login to My Income Tax Return link to verify that your return has been accepted.


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Article Details
Views: 1231 Created on: Jun 15, 2013
Date updated: Dec 13, 2018
Posted in: Rejections

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