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Why Was My Credit Card Declined?

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Why Was My Credit Card Declined?


If you are brought back to the same payment page after entering your payment info, this means that your payment did not go through.  You will need to enter the information again.  Pay special attention to the numbers you are typing for the security code on the back.  This number is out to the right of the magnetic strip and is not part of your card number.  Please make sure the information you enter matches the credit card billing statement. 

Sometimes a valid card is rejected/declined for unknown reasons. Only the credit card issuer can answer questions as to why it may have been declined.  Please try another card, select a different payment option, or call your credit card company. We apologize for any inconvenience this may cause.  If you continue to have problems, we recommend trying another card.

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Views: 1474 Created on: Jun 15, 2013
Date updated: Dec 11, 2018
Posted in: FAQ's

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